Non-Emergency Medical Transportation in Riverside, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Riverside is a small unincorporated community in northern Walker County with no hospital of its own, so every medical trip means hitting I-45. Most rides run 10 to 15 minutes south to Huntsville Memorial Hospital for primary care, continue down to HCA Houston Healthcare Conroe or Houston Methodist The Woodlands Hospital for surgical and specialty needs, or head east to CHI St. Luke's Health Memorial Livingston for Polk County-side care. Residents are scattered across ranch acreage, lakeside lots, and small subdivisions along TX-19, FM 980, and the I-45 frontage, which makes a planned, door-to-door non-emergency medical transportation service the difference between a kept appointment and a missed one.
A driver pulls up your driveway, knocks at the door, walks you to the van, and waits until you're settled before easing back out toward the highway. When the appointment finishes, we're already in the parking lot. It's the kind of care we'd want for our own families — patient, on time, and built around the trust you're handing us with the person who matters most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I had surgery on both eyes and couldn't see well enough to navigate anything. The driver guided me every step of the way — door to door, hand on my arm, no rushing. Truly excellent care.
– Betty L.
My sister needs rides to her pulmonologist every other week. The service is so reliable that I've stopped even thinking about it. That's the highest compliment I can give — it just works.
– Tammy B.
The inside of the vehicle is spacious enough for my wheelchair and a companion. The driver locked my chair in position and the ride was so smooth I nearly fell asleep. Top-notch experience.
– Martin H.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Huntsville Memorial Hospital to discharge pickups at HCA Houston Healthcare Conroe, we're parked outside the moment the nurse says you're cleared to leave — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we drive you down I-45 to U.S. Renal Care Huntsville Dialysis and DaVita Huntsville Dialysis Center on a standing schedule you can lean on, no matter the season.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any clinic serving Riverside and the wider Walker County area, then circle back the second your visit wraps up.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to the Walker County Senior Center and the Martha Dell Senior Center in Huntsville, so a hot lunch or an afternoon program isn't something you skip when family's tied up.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any nearby surgical center, we're the ride home you can trust — calm, comfortable, and waiting the moment the recovery nurse signs your release paperwork.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Sunday service at churches along TX-19 and FM 980, grocery runs to the Huntsville Walmart Supercenter, weekend visits around Lake Livingston, and anywhere else the week takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Riverside, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations across Riverside and Walker County. Whether you're heading south on I-45 to Huntsville for a hospital visit, down to Conroe for surgery, or further south to a specialist in the Texas Medical Center, we'll get you there and back.
Healthcare Facilities We Serve
Our drivers know the I-45 medical corridor from Huntsville south through Conroe and The Woodlands inside out.
- Huntsville Memorial Hospital
- HCA Houston Healthcare Conroe
- CHI St. Luke's Health Memorial Livingston
- Houston Methodist The Woodlands Hospital
- U.S. Renal Care Huntsville Dialysis
- DaVita Huntsville Dialysis Center
- Walker County Senior Center
- Martha Dell Senior Center (Huntsville)
For oncology, cardiac, transplant, and other advanced specialty care, we also run longer trips down to Houston's Texas Medical Center, including UT MD Anderson Cancer Center and Houston Methodist Hospital.
Neighborhoods We Serve
We offer door-to-door service throughout Riverside and the surrounding rural pockets of northern Walker County, including the areas listed below:
- Downtown Riverside
- Lake Livingston shoreline communities
- Holiday Villages of Livingston
- FM 980 corridor
- FM 230 corridor
- TX-19 corridor
- Riverside Estates
- Carolina Crossings
Zip Codes Serviced
We provide transportation throughout Riverside and the wider Walker County area, covering local pickups along with rides from these primary ZIP codes:
- 77367
- 77320
- 77340
- 77342
- 75862
Whether you live along the I-45 frontage, off TX-19 east of town, near US-190 toward Onalaska, or down FM 980 toward Point Blank, our network reaches your driveway. We also build extra cushion into Huntsville-bound pickups during Sam Houston State game and graduation weekends, when traffic on I-45 slows considerably.
Serving Nearby Communities Including Huntsville, Trinity, Onalaska, Point Blank, Coldspring, New Waverly, Madisonville, Willis, Conroe, Livingston & Beyond
Need a ride to Huntsville Memorial Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The simplest path is a call to 877-369-5457, or use the "Book a Ride" button on this page. For routine appointments, plan on 24 to 48 hours of notice — same-day pickup around Riverside is sometimes possible depending on which vehicles are already running the I-45 corridor through Walker County.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
For local trips to Huntsville Memorial Hospital, 24 to 48 hours of notice works well. For longer runs to Conroe, The Woodlands, or the Texas Medical Center, give us 48 to 72 hours — especially during Sam Houston State event weekends, when traffic on I-45 slows.
Do your vehicles accommodate wheelchairs?
Just mention it at booking and we'll route the right van. Our wheelchair vehicles run deployable ramps and inspected four-point tie-down systems, and they handle manual chairs, power chairs, and scooters at no extra cost. We confirm a securement-trained driver as soon as your pickup is locked in.
Can a family member ride along?
Almost always yes — a family member or caregiver is welcome to ride with you, and in most cases there's no added charge. Just mention the extra passenger when you book so the driver can hold a seat and plan the pickup around two riders instead of one.
Questions? We're here to help!
What is NEMT?
NEMT, short for Non-Emergency Medical Transportation, is a scheduled ride service for anyone who needs a dependable way to get to medical care without calling an ambulance. It covers dialysis, ongoing therapy, specialist trips, and the calm ride back after a procedure.
The riders who book NEMT are usually neighbors who've stepped back from driving, adults managing a long-term condition, or anyone whose mobility makes a standard rideshare more hassle than help. Vehicles are matched to the rider — ramp-equipped vans, stretcher units, and sedans paired with hands-on walking help.
A good share of NEMT trips repeat on a steady rhythm — three-times-a-week dialysis, weekly therapy, monthly oncology check-ins down in Houston. Others are single runs after outpatient procedures. Either way, the goal stays the same: keeping Riverside neighbors connected to the care that keeps them home.
Powered by Modern Technology
Every Riverside trip rides on Duet, a purpose-built NEMT software platform that brings live vehicle tracking, dependable scheduling, and open communication between rider and driver from booking to drop-off.
More Than a Ride
When a Riverside family reaches out, they're handing over the care of someone they love — a parent, a spouse, a neighbor down the country road. We don't take that lightly. From the first phone call until your loved one is back inside their own door, every choice we make answers one quiet promise: no family should ever wonder how the trip will go.