Non-Emergency Medical Transportation in New Waverly, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
New Waverly sits about 10 miles south of Huntsville along the I-45 corridor in southern Walker County, so nearly every medical appointment our riders book is in another town. Most trips head north to Huntsville Memorial Hospital, DaVita Huntsville Dialysis, or U.S. Renal Care Huntsville Dialysis. Others run south down I-45 to HCA Houston Healthcare Conroe, Houston Methodist The Woodlands, or the Texas Medical Center for specialty care. We provide door-to-door non-emergency medical transportation across all of it — dialysis sessions, hospital discharges, specialist consults, and the everyday errands that hold a small town together.
Each ride starts with a driver at your front door, never a horn from the road. We walk you to the van, help you settle in, and only ease back onto the highway once you're comfortable. When your appointment wraps up, we're already parked and waiting. That's the kind of care we'd want for our own families — patient, attentive, and grounded in the trust you place in us the moment you hand over the person who matters most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After a week in the hospital, the last thing I wanted was a bumpy, uncomfortable ride. The vehicle was newer, the suspension was smooth, and the driver took the gentlest route. Much appreciated.
– Donald V.
I moved for work but my elderly mother stayed behind. Knowing she has reliable rides to all her appointments lets me sleep at night. The drivers truly care about their passengers.
– Roy K.
The driver positioned my wheelchair near the window so I could see outside during the ride. It seems like a small thing but it made the trip so much more pleasant. Thoughtful service.
– Vivian S.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Huntsville Memorial Hospital to discharge pickups at HCA Houston Healthcare Conroe, we're parked and ready when the nurse gives the all-clear — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we drive you to DaVita Huntsville Dialysis, U.S. Renal Care Huntsville Dialysis, and other treatment centers up I-45 on a schedule that holds.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic serving New Waverly and have a ride waiting once the visit wraps up.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to the Huntsville Senior Citizens Activity Center, Walker County Senior Center, and other community programs, so a hot lunch or an afternoon with friends never has to depend on anyone else's calendar.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — calm, comfortable, and there the moment discharge clears you to leave.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the H-E-B and Walmart on TX-75 in Huntsville for groceries, Sunday service at Old Waverly churches, family gatherings in Willis or Conroe, and anywhere else the week takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout New Waverly, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations across New Waverly and southern Walker County. Whether you're heading north to dialysis in Huntsville, south on I-45 for a specialist visit, or just running errands close to home, we'll get you there and back without the stress.
Healthcare Facilities We Serve
Our drivers know New Waverly and the I-45 corridor running north to Huntsville and south to the Houston-area medical campuses.
- Huntsville Memorial Hospital (Huntsville, TX)
- HCA Houston Healthcare Conroe (Conroe, TX)
- Houston Methodist The Woodlands Hospital (The Woodlands, TX)
- CHI St. Luke's Health Memorial Hospital – Livingston (Livingston, TX)
- DaVita Huntsville Dialysis (Huntsville, TX)
- U.S. Renal Care Huntsville Dialysis (Huntsville, TX)
- Huntsville Senior Citizens Activity Center (Huntsville, TX)
- Walker County Senior Center (Huntsville, TX)
For oncology, transplant, advanced cardiac care, and other specialty needs, we also drive down I-45 to MD Anderson Cancer Center, Houston Methodist Hospital, and Memorial Hermann-Texas Medical Center.
Neighborhoods We Serve
We offer door-to-door service throughout New Waverly and the rural pockets of southern Walker County, including the areas listed below:
- Downtown New Waverly
- Old Waverly
- Evergreen
- Sam Houston National Forest area
- Stubblefield Lake area
- FM-1375 corridor
- Phelps
- Riverside
Zip Codes Serviced
We provide transportation across New Waverly and southern Walker County, covering local pickups and rides from the nearby ZIP codes listed below:
- 77358
- 77378
- 77320
- 77340
Whether you live in Downtown New Waverly, out in Evergreen, along the FM-1375 corridor near Stubblefield Lake, off TX-75 toward Huntsville, or in Phelps or Riverside, our network reaches your driveway. We also plan around I-45 rush-hour traffic when scheduling Houston-bound pickups.
Serving Nearby Communities Including Huntsville, Willis, Conroe, Coldspring, Riverside, Point Blank, Montgomery, Cut and Shoot, The Woodlands, Shepherd & Beyond
Need a ride to Huntsville Memorial Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way is a call to 877-369-5457, or tap the "Book a Ride" button on this page. For routine trips, plan on 24 to 48 hours of lead time, though same-day rides are sometimes possible in New Waverly depending on which vehicles are already moving through Walker County.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Because almost every New Waverly appointment means a 15-minute pull north to Huntsville or a longer run south on I-45, we recommend booking at least 48 hours ahead, and 72 hours for Houston-area trips so we can route around traffic and allow extra time for pickups along FM-1375 and Old Waverly.
Do your vehicles accommodate wheelchairs?
Yes — mention your equipment at booking and we'll send the appropriate van. The accessible side of our fleet uses ramps and four-point tie-downs that are inspected regularly, and the vehicles fit manual chairs, power chairs, and scooters with no upcharge. Drivers handling these trips are securement-trained before the run.
Can a family member ride along?
Yes, bringing a relative or caregiver along is part of the service in nearly every case, and there's no additional fee in most situations. The one thing we ask is that you mention the extra rider during booking so the seat is reserved and the driver is prepared for the pickup.
Questions? We're here to help!
What is NEMT?
NEMT, short for Non-Emergency Medical Transportation, is a scheduled ride service for people who need a steady way to reach medical care without an ambulance. Trips cover everything from dialysis to specialist consults to quiet rides home after surgery.
The folks who book NEMT are usually retired drivers, adults living with a chronic condition, or anyone whose mobility makes a regular car too difficult. The right vehicle is matched to the rider — wheelchair-accessible vans with ramps, stretcher units, or sedans with hands-on walking help.
A lot of trips repeat on a steady pattern — dialysis three times a week, ongoing therapy, regular cancer follow-ups. Plenty more are single rides tied to a procedure or recent hospital release. Either way, the point is connecting New Waverly neighbors to care that keeps them independent.
Powered by Modern Technology
Every New Waverly trip is coordinated through Duet, a purpose-built NEMT platform that delivers live vehicle tracking, dependable scheduling, and clear communication between rider, driver, and dispatcher from booking through arrival.
More Than a Ride
When a New Waverly family reaches out, they're trusting us with a parent, a spouse, a longtime neighbor. We take that responsibility seriously. From the first booking call through the moment your loved one is back inside their own home, every decision we make answers one quiet promise — nobody on this trip has to wonder how it will go.