Non-Emergency Medical Transportation in New Caney, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
New Caney sits along the US-59/I-69 corridor in southeast Montgomery County, with most of our riders heading south to HCA Houston Healthcare Kingwood, Memorial Hermann Northeast Hospital in Humble, or HCA Houston ER 24/7 right here off the highway. For dialysis patients, the stops are usually DaVita New Caney Dialysis off FM-1485 or Fresenius Kidney Care just down the road in Porter. We provide door-to-door non-emergency medical transportation across all of that — recurring treatment runs, hospital visits, specialty trips down to the Texas Medical Center, senior center afternoons, and the everyday errands that keep a growing community connected.
Each ride begins with a driver knocking at your door, never a horn from the curb. We walk you to the van, help you settle in, and only pull away once you're comfortable. When the appointment is over, we're already in the parking lot waiting. That's the kind of care we'd want for our own families — quiet, attentive, and rooted in the trust you place in us the moment you hand over the person who matters most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've had bad experiences with medical transport before, so I was skeptical. But this team changed my mind completely. Professional, punctual, and genuinely caring. The ride home after my procedure was seamless.
– Sandra G.
Twice a week for cardiac rehab. I set up the recurring schedule once, confirmed the times, and haven't had to think about it since. Every ride has been punctual and professional.
– Janet H.
What I appreciate most is that the drivers don't make assumptions. They ask me what I need, how I want to be positioned, and whether I'm comfortable. That respect for my autonomy means everything.
– Gerald R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at HCA Houston Healthcare Kingwood to discharge pickups at Memorial Hermann Northeast Hospital, we're parked and ready — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we take you to DaVita New Caney Dialysis, Fresenius Kidney Care Porter, and other treatment centers along the US-59 corridor on a schedule that holds.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic across New Caney and have a ride waiting once the visit wraps up.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to the New Caney Senior Citizens Center and other community programs, so a hot meal or an afternoon with friends never has to depend on anyone else's calendar.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — calm, comfortable, and there the moment discharge gives the all-clear.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Valley Ranch Town Center for groceries and prescriptions, Sunday service at local churches, the Grand Texas entertainment district, family gatherings, and anywhere else the week takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout New Caney, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations across New Caney and Montgomery County. Whether you're heading to a dialysis appointment in Kingwood, a specialist consult in Conroe, or a Sunday service close to home, we'll get you there and back without the stress.
Healthcare Facilities We Serve
Our drivers know New Caney's medical corridor and the US-59 route south to Kingwood, Humble, and the Houston-area medical campuses inside out.
- HCA Houston Healthcare Kingwood
- Memorial Hermann Northeast Hospital
- HCA Houston ER 24/7 – New Caney
- Elite Hospital Kingwood
- DaVita New Caney Dialysis
- Fresenius Kidney Care Porter
- New Caney Senior Citizens Center
For oncology, cardiology, and other specialty needs, we also drive down US-59 to Houston Methodist Hospital and MD Anderson Cancer Center inside the Texas Medical Center.
Neighborhoods We Serve
We offer door-to-door service throughout New Caney and the surrounding subdivisions of southeast Montgomery County, including the areas listed below:
- Tavola
- Roman Forest
- Northcrest Ranch
- Westridge Cove
- Pinewood at Grand Texas
- Forest Colony
- Lakewood Pines Estates
- Dogwood Hills
Zip Codes Serviced
We provide transportation across New Caney and Montgomery County, covering local pickups and rides from the nearby ZIP codes listed below:
- 77357
- 77365
- 77372
- 77327
Whether you live in Tavola off SH-242, near US-59 heading toward Humble, along FM-1485, in Roman Forest off the boulevard of the same name, or out in Northcrest Ranch, our network reaches your driveway. We also plan around morning US-59 rush-hour congestion when scheduling a Houston-bound pickup.
Serving Nearby Communities Including Porter, Splendora, Kingwood, Humble, Atascocita, Patton Village, Roman Forest, Woodbranch, Conroe, The Woodlands & Beyond
Need a ride to HCA Houston Healthcare Kingwood or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way is a call to 877-369-5457, or tap the "Book a Ride" button on this page. For routine trips, plan on 24 to 48 hours of lead time, though same-day rides are sometimes possible in New Caney depending on which vehicles are already moving through Montgomery County.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Because New Caney is spread out and most appointments land in Kingwood, Humble, Conroe, or 30-plus miles south at the Texas Medical Center, we recommend booking 24 to 48 hours ahead. For long-distance Houston specialty trips, 72 hours gives us room to route around US-59 rush-hour congestion.
Do your vehicles accommodate wheelchairs?
Let us know when you book and we'll dispatch the right van. Our accessible vehicles carry deployable ramps and inspected tie-down systems, and they accommodate manual chairs, power chairs, and scooters at no extra cost. Every driver assigned to a wheelchair trip is trained on proper securement before pickup.
Can a family member ride along?
Of course — having a family member or caregiver ride with you is welcome, and in most cases there's no extra cost. Just flag the extra passenger when you book so we can reserve the seat and the driver can plan the pickup accordingly.
Questions? We're here to help!
What is NEMT?
NEMT — short for Non-Emergency Medical Transportation — is a scheduled ride service for people who need a steady way to reach medical care without the cost or urgency of an ambulance. The trips run the gamut from dialysis to specialist consults to a quiet ride home after surgery.
The neighbors who book NEMT are typically retired drivers who've stepped away from the wheel, adults living with a chronic illness, or anyone whose mobility makes a regular car too difficult. Vehicles are matched to the person — accessible vans with ramps, stretcher units for lying-down transport, or sedans paired with hands-on walking help.
Many trips repeat on a strict rhythm — weekly dialysis runs, ongoing physical therapy, monthly oncology check-ins. Others are one-off rides after an outpatient procedure or a hospital discharge. Either way, the goal is keeping New Caney neighbors connected to the care that lets them stay healthy and at home.
Powered by Modern Technology
Every New Caney trip is coordinated through Duet, a purpose-built NEMT software platform that delivers live vehicle tracking, dependable scheduling, and clean communication between rider, driver, and dispatcher from the booking call through arrival at the front door.
More Than a Ride
When a New Caney family reaches out, they're trusting us with a parent, a spouse, a longtime neighbor. We take that responsibility seriously. From the first booking call through the moment your loved one is back inside their own home, every decision we make answers one quiet promise — nobody on this trip has to wonder how it will go.