Non-Emergency Medical Transportation in Madisonville, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Madisonville sits almost halfway between Houston and Dallas along I-45, and that location shapes nearly every medical ride out of Madison County. Local care happens at CHI St. Joseph Health Madison Hospital and U.S. Renal Care Madisonville Dialysis right here in town, but specialty visits, surgeries, and cancer treatment usually mean a 35- to 40-mile run down to Baylor Scott & White Medical Center in College Station or CHI St. Joseph Health Regional Hospital in Bryan. We provide door-to-door non-emergency medical transportation for all of it — dialysis sessions, hospital trips, specialist appointments, senior center visits, and the everyday rides that keep a small town moving.
Every ride begins at your front door. Our drivers greet you, walk you to the vehicle, and make sure you're comfortable before we pull away. When your appointment ends, we're already waiting. It's the kind of care we'd arrange for our own parents — steady, on time, and built around the trust families place in us when they hand over the person they love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My mom was discharged after a fall and she was scared about the ride home. The driver was so gentle and reassuring with her. She told me afterward that she felt safe the whole time.
– Lisa N.
Three days a week for chemo rides. It's a tough season, but at least transport isn't one of the things we worry about. They show up, they care, they get her there safely. Every time.
– Rebecca P.
I need to stay in my wheelchair for transport and the tie-down system in their vehicles is excellent. No bouncing, no shifting during turns. I actually feel more secure in their van than in most other vehicles.
– Kenneth P.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at CHI St. Joseph Health Madison Hospital to discharge pickups at Huntsville Memorial Hospital or facilities in Bryan and College Station, we're there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to U.S. Renal Care Madisonville Dialysis and other treatment centers across Madison County on a schedule you can count on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Madisonville and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Madison County Senior Citizens Center and other community programs, so you never miss a meal, a class, or an afternoon with friends.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Town Square, church on Sunday, H-E-B for groceries, family gatherings, and anywhere else life takes you around town.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Madisonville, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, churches, and everyday destinations throughout Madisonville and Madison County. Whether you're heading to a dialysis session, a specialist visit in Bryan or College Station, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Madisonville's medical facilities and the routes south to the Bryan-College Station corridor, and they'll get you there safely.
- CHI St. Joseph Health Madison Hospital
- Baylor Scott & White Medical Center – College Station (regional)
- CHI St. Joseph Health Regional Hospital – Bryan (regional)
- Huntsville Memorial Hospital (regional)
- U.S. Renal Care Madisonville Dialysis
- Madison County Senior Citizens Center
- Madison Healthcare and Rehabilitation Center
For specialty care, surgeries, and cancer treatment, we also drive to Baylor Scott & White in College Station, CHI St. Joseph in Bryan, and the Texas Medical Center in Houston.
Neighborhoods We Serve
We offer door-to-door service throughout Madisonville and the surrounding rural communities of Madison County, including the areas below:
- Downtown Madisonville (Town Square)
- I-45 Corridor
- West Madisonville
- East Madisonville
- North Madisonville (along SH-75)
- South Madisonville
- Lake Madison area
Zip Codes Serviced
We provide transportation across Madisonville and Madison County, covering in-town pickups and rides from these surrounding ZIP codes:
- 77864
- 77831
- 77872
- 77859
Whether you live in town off SH-21, near the I-45 corridor, along SH-75 to the north, or out toward US-190, our transportation network covers your area. We know Madisonville's roads and the long-haul routes south through the Bryan-College Station corridor.
Serving Nearby Communities Including Huntsville, Bryan, College Station, Normangee, North Zulch, Midway, Centerville, Navasota, Trinity, Crockett & Beyond
Need a ride to CHI St. Joseph Health Madison Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Booking takes a quick phone call to 877-369-5457, or you can tap the "Book a Ride" button on this page. For non-urgent rides, planning a day or two ahead is best, though same-day pickups are sometimes possible depending on who's free in your part of Madison County.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Because most Madisonville trips involve a 35- to 100-mile drive south to Bryan, College Station, or Houston, we recommend booking 48-72 hours ahead. Same-day rides are accepted when a driver is free, but advance scheduling guarantees the vehicle. For recurring dialysis or therapy, we'll lock in a weekly standing reservation.
Do your vehicles accommodate wheelchairs?
Yes — just tell us when you book. Our vehicles include wheelchair-accessible vans with ramps and secure tie-down systems, and we handle manual wheelchairs, power chairs, and scooters. We'll make sure the right van is assigned to your ride and that the driver is ready for you.
Can a family member ride along?
Yes, a family member or caregiver is welcome to ride with you in most cases, and there's usually no extra charge. Just let us know when you book so the driver can plan for the additional passenger and we'll have enough room.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a professional ride service for people who need a dependable way to reach medical care but don't need an ambulance. Common trips include dialysis sessions, specialist visits, and hospital discharges.
The people who rely on NEMT are usually seniors no longer driving, adults living with a disability, or anyone managing a chronic condition that makes the wheel risky. Vehicles match the rider — accessible vans with ramps and tie-downs, stretcher transport for those who can't sit up, and standard cars with hands-on walking help.
Many NEMT trips repeat on a schedule — three dialysis sessions a week, weekly physical therapy, monthly check-ups. Other rides are one-and-done, like the drive home after outpatient surgery or a hospital stay. Either way, the point is keeping folks connected to the care that keeps them well at home.
Powered by Modern Technology
Our rides run on Duet, a leading NEMT software platform. That means live vehicle tracking, dependable scheduling, and clear communication between you and your driver from booking until drop-off.
More Than a Ride
Every booking puts someone's parent, spouse, or oldest friend into our hands. We carry that responsibility seriously. From the first phone call until your loved one is safely back inside, everything we do is built around one promise: nobody riding with us — and nobody waiting at home — should ever have to worry about the trip.