Non-Emergency Medical Transportation in Lake Jackson, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Lake Jackson is a close-knit community, but when it comes to healthcare, many residents depend on facilities that stretch well beyond city limits. St. Luke's Health – Brazosport Hospital handles most local needs, and DaVita Lake Jackson Dialysis keeps dialysis patients on schedule right here in town. But for specialty care, the drive north along TX-288 toward Houston's Texas Medical Center or east to UTMB Health in Galveston can take over an hour. We provide professional, door-to-door medical transportation throughout Lake Jackson and Brazoria County for dialysis sessions, hospital visits, specialist appointments, and the everyday rides that keep life on track — like Sunday services or lunch with family in Clute.
Our drivers arrive at your front door, help you to the vehicle, and make sure you're comfortable before the wheels start turning. At your appointment, they walk you to the entrance. When you're finished, they're waiting. It's personal, hands-on care — the kind you'd arrange for your own parent — and that's the standard we hold ourselves to on every ride.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My father was discharged on a Sunday afternoon and we couldn't find anyone to pick him up. These folks were available, affordable, and treated him with dignity. Can't ask for more than that.
– Helen F.
My grandmother has regular eye treatment appointments. The drivers always make sure she gets inside safely and wait until she's checked in before leaving. That extra care makes all the difference.
– Cheryl N.
The driver didn't just secure my wheelchair — he made sure the straps weren't rubbing against my legs and that I could reach my phone and water bottle. Attention to detail like that is why I keep coming back.
– Patrick G.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at St. Luke's Health – Brazosport Hospital to discharge pickups after an overnight stay, we're there on time so you can focus on getting better, not getting home.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Lake Jackson Dialysis, Innovative Renal Care Brazoria County Dialysis, and other centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Lake Jackson and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Sodalis Lake Jackson, Carriage Inn Lake Jackson, and the Lake Jackson Recreation Center, so you never have to miss out on the programs that keep you active and connected.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Brazos Mall in Clute, your favorite church along Plantation Drive, grocery stores, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Lake Jackson, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Lake Jackson and Brazoria County. Whether you need a ride to a dialysis appointment, a specialist in Houston, church, or a family gathering in Angleton, we're here to help.
Healthcare Facilities We Serve
Our drivers know Lake Jackson's medical facilities and the quickest routes to get you there safely and on time.
- St. Luke's Health – Brazosport Hospital
- DaVita Lake Jackson Dialysis
- Innovative Renal Care Brazoria County Dialysis
- Sodalis Lake Jackson
- Carriage Inn Lake Jackson
- Lake Jackson Recreation Center
For specialty or trauma care, we also provide transportation to UTMB Health in Galveston and the Texas Medical Center in Houston.
Neighborhoods We Serve
From the Plantation Drive area to Oak Drive South and beyond, we offer door-to-door service throughout Lake Jackson and the surrounding Brazoria County communities, including:
- Plantation Drive area
- Oak Drive South
- Lake Road corridor
- Center Way / Town Center
- MacLean Park area
- Yaupon Trail
Zip Codes Serviced
Our transportation network covers Lake Jackson and communities across Brazoria County, reaching every major zip code in the area, including:
- 77566
- 77531
- 77541
- 77515
Whether you live near TX-332, off TX-288, along TX-36, or south toward FM 2004, our transportation network covers your area. We know Lake Jackson's roads and the best routes to every medical facility in the region.
Serving Nearby Communities Including Clute, Freeport, Angleton, Richwood, Brazoria, West Columbia, Surfside Beach, Sweeny & Beyond
Need a ride to St. Luke's Health – Brazosport Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way is to call 877-369-5457 or hit the "Book a Ride" button on this page. For routine appointments, a day or two of advance notice works best, though we can sometimes fit in shorter-notice requests depending on driver availability in the Lake Jackson area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Local rides within Lake Jackson usually just need a day's notice. Trips to Galveston or Houston — 50 to 60 miles away — benefit from at least two days' lead time so we can route around TX-288 congestion. Dialysis patients can set up a recurring schedule with one call.
Do your vehicles accommodate wheelchairs?
Absolutely. We operate wheelchair-friendly vans fitted with ramps and certified tie-down systems that accommodate manual chairs, power chairs, and mobility scooters. Tell us what you need during booking and we'll match the right vehicle to your ride.
Can a family member ride along?
Of course. We encourage a loved one or caregiver to ride along, and in most situations there's no additional fee. Mention it when you schedule so we can make sure there's room and your driver is prepared.
Questions? We're here to help!
What is NEMT?
NEMT stands for Non-Emergency Medical Transportation — a dedicated ride service built for people who need help getting to healthcare appointments but whose situation doesn't call for an ambulance. It bridges a gap that most transportation options overlook.
The service is designed for seniors who have stopped driving, individuals living with disabilities, and patients managing chronic conditions that make operating a vehicle impractical. Depending on your mobility, you'll ride in a wheelchair-accessible van, a stretcher-equipped vehicle, or a standard car with a driver trained to provide hands-on walking assistance.
The majority of NEMT rides serve recurring appointments — dialysis sessions three times a week, radiation cycles, physical therapy, routine check-ups — along with one-time needs such as hospital discharge pickups and outpatient surgery rides. The purpose is simple: keep people connected to the healthcare that helps them stay well and live independently.
Powered by Modern Technology
Every Lake Jackson ride is powered by Duet, a trusted NEMT software platform. You'll have real-time tracking, dependable scheduling, and direct communication with your driver from the moment you book until you're safely home.
More Than a Ride
When you hand us the keys to someone's day — a parent heading to dialysis, a neighbor recovering from surgery — we treat that responsibility personally. Our standard is simple: every rider gets the patience, attentiveness, and respect we'd want for our own family, from the moment they step out their front door until they're safely back inside.