Non-Emergency Medical Transportation in Hempstead, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Hempstead is a small Waller County seat of roughly 6,000 people sitting at the crossroads of US-290 and TX-6, and that location quietly shapes every medical trip in town. Local clinics like Lone Star Family Health Center handle primary care, but the hospitals our riders actually need — Houston Methodist Willowbrook, Memorial Hermann Katy, Houston Methodist West, and HCA Houston Healthcare Tomball — all sit 30 to 60 minutes southeast in the greater Houston metro. We provide door-to-door medical transportation across Hempstead and Waller County for dialysis sessions at DaVita Waller Dialysis, hospital visits, specialist appointments, and the everyday rides that keep life moving.
Every ride begins at your front door. Our drivers greet you, walk you to the vehicle, and make sure you're settled before we start the drive. When your appointment wraps up — whether that's at the Hempstead Senior Citizens Center down the road or a hospital 45 minutes south in Katy — we're already there. It's the kind of care we'd want for our own families, built around the trust you're placing in us.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My husband was discharged after heart surgery and we needed a vehicle that could accommodate his needs. The ride was perfect — smooth, comfortable, and the driver knew exactly how to help.
– Barbara S.
I manage care for my mother from two states away. The consistent communication after each ride lets me know she arrived safely. That daily peace of mind is priceless.
– Emily W.
I've been lifted, bumped, and jarred by other services. This one gets it right. Smooth ramp, careful positioning, solid tie-downs, and a driver who actually asks how I'm doing. Night and day difference.
– Daniel T.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Houston Methodist Willowbrook to discharge pickups at Memorial Hermann Katy Hospital, we handle the drive down US-290 so you don't have to — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Waller Dialysis and other regional dialysis centers on a schedule you can depend on, no matter the distance.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any clinic in Hempstead or out to the medical campuses in Katy and Tomball, with a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Hempstead Senior Citizens Center for meals, programs, and gatherings, so you never have to skip out or wait on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Sunday service along Austin Street, the Waller County Fairgrounds, Walmart and Brookshire Brothers, family visits, and anywhere else life around Hempstead takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Hempstead, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Hempstead and Waller County. Whether you're heading to a clinic in town, a hospital in Katy or Tomball, church on Sunday, or a family gathering, we're here to help.
Healthcare Facilities We Serve
Our drivers know the local Hempstead clinics and the regional hospitals our riders rely on, and can get you there safely and on time.
- Houston Methodist Willowbrook Hospital
- Memorial Hermann Katy Hospital
- Houston Methodist West Hospital
- HCA Houston Healthcare Tomball
- Lone Star Family Health Center – Waller Clinic
- DaVita Waller Dialysis
- Hempstead Senior Citizens Center
For specialty care, we also handle the longer trip into central Houston for MD Anderson Cancer Center, the Texas Medical Center, and Bryan/College Station via TX-6.
Neighborhoods We Serve
We offer door-to-door service throughout Hempstead and the surrounding Waller County neighborhoods, courthouse area, and outlying communities, including:
- Downtown Hempstead
- Historic District
- Wyatt Chapel area
- Peebles area
- Business 290 corridor
- South Hempstead
- North Hempstead
Zip Codes Serviced
We provide reliable transportation throughout Hempstead and Waller County, with service covering the following zip codes:
- 77445
- 77484
- 77446
- 77423
- 77418
Whether you live near US-290, off TX-6, along FM-1488, or out toward FM-359, our transportation network covers your area. We know Waller County's rural roads and the quickest routes southeast through Cypress and the Sam Houston Tollway when a Houston-area hospital is on the schedule.
Serving Nearby Communities Including Waller, Prairie View, Brookshire, Pattison, Bellville, Brenham, Pinehurst, Magnolia, Tomball, Katy & Beyond
Need a ride to Houston Methodist Willowbrook or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest way is to give us a call at 877-369-5457, or tap the "Book a Ride" button on our website. For non-urgent trips, we suggest reserving 24 to 48 hours out, though same-day rides may be possible depending on where you're located.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Hempstead is rural, and the hospitals our riders use sit 30 to 60 minutes away in Katy, Tomball, and Willowbrook. For appointments outside Waller County, we ask for 48 to 72 hours of notice so we can route the trip with US-290 buffer time. Local clinic visits need less lead time.
Do your vehicles accommodate wheelchairs?
Yes — just mention it when you book so we send the right vehicle. Our wheelchair-accessible vans are equipped with ramps and secure tie-down systems, and they accommodate manual wheelchairs, power wheelchairs, and scooters with no extra fuss for you.
Can a family member ride along?
Absolutely — a family member or caregiver is welcome to come along at no extra cost in most cases. Just let us know when you book so your driver is expecting two riders rather than one.
Questions? We're here to help!
What is NEMT?
NEMT, short for Non-Emergency Medical Transportation, is a professional ride built for people who need to get to medical care but don't need an ambulance. It covers dialysis sessions, specialist visits, lab work, and the trip home after a hospital stay.
Riders are usually seniors who've stopped driving, adults living with disabilities, and people managing chronic conditions that make a long drive difficult or unsafe. Vehicles span the range — wheelchair-accessible vans with ramps and tie-downs, stretcher transport for riders who can't sit upright, and standard cars paired with hands-on walking assistance from door to door.
A lot of these trips happen on repeat: dialysis three sessions a week, monthly oncology follow-ups, weekly physical therapy. Others happen once — a discharge home, a ride after outpatient surgery, a one-time specialist consult. The mission stays the same either way: linking people to the care that keeps them healthier and more independent.
Powered by Modern Technology
Behind every Hempstead ride is Duet, a leading NEMT software platform that handles live vehicle tracking, dependable scheduling, and direct communication between you and your driver from booking to drop-off.
More Than a Ride
When somebody calls us, they're really handing over a parent, a spouse, or a close friend to our care. We never lose sight of that. From the first phone call to the moment your loved one is back home in Hempstead, every step is built around one simple goal — making sure the family who trusted us never has reason to second-guess that choice.