Non-Emergency Medical Transportation in Pfafftown, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Pfafftown sits in the rural-suburban stretch of northwestern Forsyth County, and nearly every major medical facility is a drive into Winston-Salem. Whether you're heading to Atrium Health Wake Forest Baptist Medical Center for specialty care, Novant Health Forsyth Medical Center for a scheduled procedure, or a dialysis session at Piedmont Dialysis Center off US-421, getting there safely and on time matters. We provide professional, door-to-door transportation throughout Pfafftown and the surrounding area for dialysis appointments, hospital visits, specialist care, and the everyday rides that keep life moving — groceries, church, dinner with the family.
Every ride begins at your front door. Our drivers greet you, walk alongside you to the vehicle, and make sure you're settled and comfortable before pulling out. When you're done with your appointment, they're waiting. It's attentive, personal care from pickup to drop-off — the kind of service we'd want for our own families, and the kind you deserve for yours.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my appendectomy, I just needed to get home and rest. The ride was quick, smooth, and the driver didn't try to make small talk when he could tell I wasn't up for it. Appreciated that awareness.
– Paul W.
I set up twice-weekly rides for my wife to her pain management clinic. The drivers are always careful with her because they know about her back condition. That attention to the details matters.
– Howard E.
The vehicle's wheelchair area was clean and well-lit. The tie-downs were in good condition. The ramp was level. These basics matter and a lot of services get them wrong. Not this one.
– Ruby F.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Atrium Health Wake Forest Baptist Medical Center to discharge pickups at Novant Health Forsyth Medical Center, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Atrium Health Wake Forest Baptist Piedmont Dialysis Center and other dialysis facilities on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in the Pfafftown and Winston-Salem area and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Senior Services, Inc. in Winston-Salem, West Central Community Center in Pfafftown, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Vienna Moravian Church, Hanes Mall in Winston-Salem, grocery stores, family gatherings, birthday celebrations, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Pfafftown, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Pfafftown and Forsyth County. Whether you're heading to a medical appointment in Winston-Salem, a community program at West Central Community Center, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Pfafftown and can get you there safely and on time.
- Atrium Health Wake Forest Baptist Medical Center (Winston-Salem)
- Novant Health Forsyth Medical Center (Winston-Salem)
- Novant Health Medical Park Hospital (Winston-Salem)
- Novant Health Clemmons Medical Center (Clemmons)
- Atrium Health Wake Forest Baptist Piedmont Dialysis Center (Winston-Salem)
- Senior Services, Inc. (Winston-Salem)
- West Central Community Center (Pfafftown)
For specialty care, we also provide transportation to Atrium Health Wake Forest Baptist Medical Center, a Level I trauma center and academic medical hub in Winston-Salem, and to regional facilities beyond.
Neighborhoods We Serve
We offer door-to-door service throughout Pfafftown and the surrounding neighborhoods in Forsyth County, picking up and dropping off in areas including:
- Vienna
- Balson
- Yadkinville Road Corridor
- Transou Road Area
- Robinhood Road Area
- Lewisville-Clemmons Road Corridor
Zip Codes Serviced
We provide non-emergency medical transportation throughout Pfafftown and Forsyth County, covering these ZIP codes and the communities around them:
- 27040
- 27023
- 27012
- 27284
- 27106
Whether you live off US-421, near I-40, along NC-150, or out on Yadkinville Road, our transportation network covers your area. We know the roads connecting Pfafftown to Winston-Salem and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Winston-Salem, Lewisville, Clemmons, Rural Hall, Kernersville, Tobaccoville, Walkertown, King & Beyond
Need a ride to Atrium Health Wake Forest Baptist Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach us by phone at 877-369-5457 or schedule online through the "Book a Ride" button on this page. Reserving a day or two in advance gives us time to assign the best vehicle for your needs, though same-day pickups are sometimes possible based on availability in your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
We suggest reaching out at least a day ahead, particularly if your appointment involves a morning drive into Winston-Salem on US-421 when traffic gets heavy. If you have recurring treatments like dialysis, we can build a weekly schedule so every ride is already confirmed. Same-day requests may be accommodated when vehicles are available.
What if I need a wheelchair-accessible vehicle?
Let us know when you book and we'll take care of it. We have wheelchair-accessible vans with ramps and secure tie-down systems, and we handle manual wheelchairs, power wheelchairs, and scooters. We'll assign the right vehicle to your ride.
Can a family member or caregiver ride with me?
Absolutely. A family member or caregiver can join you on the ride at no additional cost in most situations. Mention it when you schedule so we can make sure there's room and your driver knows to expect a companion.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a professional ride service for people who need safe, reliable transportation to medical appointments but don't require an ambulance. Think dialysis sessions, doctor visits, hospital discharges, and follow-up care.
Seniors who've stopped driving, people living with disabilities, and anyone managing a health condition that makes getting behind the wheel difficult — these are the riders who depend on NEMT. The fleet includes wheelchair-accessible vans fitted with ramps and secure tie-down systems, stretcher vehicles for patients who must remain lying down, and standard cars paired with hands-on walking support.
Most NEMT rides cover recurring needs — dialysis three times a week, radiation therapy, physical rehab, regular checkups — as well as one-time trips like outpatient surgery pickups or hospital discharges. The purpose is straightforward: get people to the care they need so they can stay healthier and more independent.
Powered by Modern Technology
Every ride we provide runs on Duet, a trusted NEMT software platform that delivers real-time vehicle tracking, dependable scheduling, and direct communication between you and your driver.
More Than a Ride
When a family in Pfafftown trusts us with a parent, a spouse, or a close friend, we feel the weight of that responsibility. From the first phone call to the moment your loved one walks through their front door, every part of what we do is shaped by a single commitment: the ride should never be something you worry about.