Non-Emergency Medical Transportation in Gastonia, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Gastonia is the healthcare hub for Gaston County, but getting to the right facility on time isn't always easy — especially for seniors and people with mobility challenges. Whether you're heading to CaroMont Regional Medical Center on Court Drive, a dialysis appointment at Fresenius Kidney Care, or a specialist in Charlotte 25 miles east on I-85, we provide professional, door-to-door medical transportation that takes the stress out of the trip. We cover Gastonia, Gaston County, and the surrounding communities for dialysis, hospital visits, specialist care, and the everyday rides that keep life moving — like church, grocery runs, or time with the grandkids.
Every ride begins at your front door. Our drivers greet you, walk you to the vehicle, and make sure you're comfortable before we head out. When your appointment wraps up, they're already there. It's personal, attentive service — the kind of care we'd want for our own families — because the person in our vehicle is the person someone at home loves most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my knee replacement, I could barely walk. The driver was incredibly gentle helping me in and out of the vehicle. He made what could have been a painful trip actually comfortable.
– Raymond H.
Finding someone to drive my elderly aunt to her weekly appointments was stressful. Now it's not even something I think about. They just handle it, every single week, without fail.
– Stephanie D.
My son is in a wheelchair and I'm always anxious about transport. The driver put us both at ease. He talked us through every step — ramp, positioning, securing. My son felt safe and so did I.
– Connie M.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at CaroMont Regional Medical Center to discharge pickups after a hospital stay, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care South Gaston, Fresenius Kidney Care Gastonia, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Gastonia and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Senior TLC Gastonia, Covenant Village, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, birthday celebrations, Eastridge Mall, the grocery store, family dinners, and anywhere else life takes you — because getting around shouldn't stop when you stop driving.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Gastonia, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Gastonia and Gaston County. Whether you need a ride to a medical appointment, church on Sunday, or a family gathering across town, we're here to help you get there safely and on time.
Healthcare Facilities We Serve
Our drivers know Gastonia's medical facilities and can get you there safely and on time.
- CaroMont Regional Medical Center
- Fresenius Kidney Care South Gaston
- Fresenius Kidney Care Gastonia
- Senior TLC Gastonia
- Covenant Village
- Morningside of Gastonia
For specialty care, we also provide transportation to Atrium Health Carolinas Medical Center and Atrium Health Mercy in Charlotte, approximately 25 miles east via I-85.
Neighborhoods We Serve
We offer door-to-door pickup and drop-off service throughout Gastonia and the surrounding neighborhoods of Gaston County including:
- Downtown Gastonia
- Olde Colony
- Highland
- Firestone
- South Gastonia
- West Gastonia
- Ranlo
Zip Codes Serviced
We provide transportation throughout Gastonia and the surrounding areas of Gaston County, including these zip codes:
- 28052
- 28054
- 28056
- 28051
- 28034
Whether you live near I-85, off US-321, along US-74, or on the west side near NC-279, our transportation network covers your area. We know Gastonia's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Belmont, Mount Holly, Dallas, Bessemer City, Cramerton, Lowell, Kings Mountain, Cherryville, Charlotte & Beyond
Need a ride to CaroMont Regional Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can call us at 877-369-5457 or use the "Book a Ride" button right on our website. We recommend booking at least 24-48 hours ahead for non-urgent appointments, though same-day availability may be possible depending on your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For local appointments in Gastonia, a day or two of notice works well. For trips to Charlotte via I-85, a bit more lead time helps. If you have recurring needs like dialysis, we'll set up a standing schedule so your rides are locked in each week.
What if I need a wheelchair-accessible vehicle?
Tell us when you book and we'll match you with a wheelchair-accessible van. Our vehicles come equipped with ramps and secure tie-down systems, and we accommodate manual wheelchairs, power wheelchairs, and scooters. We make sure the right vehicle is ready for your ride.
Can a family member or caregiver ride with me?
Yes, absolutely. A family member or caregiver is welcome to come along at no extra charge on most rides. Let us know when you schedule the trip so we can make sure there's room and your driver is prepared for an additional passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation — NEMT for short — is a dedicated ride service designed for people who need safe, dependable transportation to medical appointments but don't need an ambulance. It covers dialysis sessions, doctor visits, hospital discharges, and follow-up care.
The people who rely on NEMT are seniors who no longer drive, individuals with disabilities, and anyone managing a health condition that makes getting behind the wheel difficult. NEMT vehicles include wheelchair-accessible vans with ramps and tie-downs, stretcher transport, and standard cars with drivers who provide hands-on walking assistance.
Most NEMT rides are for recurring needs — dialysis three times a week, physical therapy, radiation, regular check-ups — along with one-time trips like outpatient surgery pickups and hospital discharges. The goal is straightforward: help people reach the care they need so they can stay healthier and more independent.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. That means real-time vehicle tracking, dependable scheduling, and clear communication between you and your driver.
More Than a Ride
Every time someone books a ride, they're placing a parent, a spouse, or a friend in our hands. We don't take that lightly. Everything we do centers on one promise: the person in our care and the person waiting at home should never have to worry about the ride.