Non-Emergency Medical Transportation in Chapel Hill, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Chapel Hill is home to one of the Southeast's leading academic medical centers, and residents across Orange County depend on reliable transportation to reach it. Whether you're heading to UNC Hospitals for a scheduled procedure, making your regular dialysis appointment at Fresenius Kidney Care Carrboro, visiting a specialist at the Outpatient Center at Eastowne, or seeing your doctor in Durham, we provide professional door-to-door rides that get you there safely and on time. Our service covers medical appointments, hospital discharges, and the everyday rides that keep life moving — from the Seymour Center to Sunday morning church along Franklin Street.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled and comfortable before we head out. When your appointment wraps up, they're waiting. It's the kind of care we'd arrange for our own families — attentive, reliable, and built on the understanding that the person in our vehicle is someone you trust us with completely.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My father was discharged on a Sunday afternoon and we couldn't find anyone to pick him up. These folks were available, affordable, and treated him with dignity. Can't ask for more than that.
– Helen F.
My grandmother has regular eye treatment appointments. The drivers always make sure she gets inside safely and wait until she's checked in before leaving. That extra care makes all the difference.
– Cheryl N.
The driver didn't just secure my wheelchair — he made sure the straps weren't rubbing against my legs and that I could reach my phone and water bottle. Attention to detail like that is why I keep coming back.
– Patrick G.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at UNC Hospitals to discharge pickups at Duke University Hospital in Durham, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Carrboro and other dialysis centers across Orange County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Chapel Hill and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Seymour Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, University Mall, Eastgate Crossing, grocery stores, prescription pickups, and all the other places that keep your week moving.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Chapel Hill, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Chapel Hill and Orange County. Whether you're heading to a medical appointment at UNC Hospitals, a community program at the Seymour Center, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Chapel Hill's medical facilities and can get you there safely and on time.
- UNC Hospitals
- UNC Hospitals Outpatient Center at Eastowne
- Fresenius Kidney Care Carrboro
- Seymour Center
- Carol Woods
- Carolina Meadows
For specialty care, we also provide transportation to Duke University Hospital in Durham, WakeMed Health in Raleigh, and other regional facilities.
Neighborhoods We Serve
We offer door-to-door service throughout Chapel Hill and the surrounding Orange County communities, picking up and dropping off in areas including:
- Downtown Chapel Hill
- Franklin Street
- Meadowmont
- Southern Village
- Governors Club
- Briar Chapel
- Carrboro
Zip Codes Serviced
We provide non-emergency medical transportation throughout Chapel Hill and the greater Orange County area, serving ZIP codes including:
- 27514
- 27516
- 27517
- 27599
- 27515
Whether you live near I-40, along US-15/501, or across town near NC-54, our transportation network covers your area. We know Chapel Hill's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Durham, Carrboro, Hillsborough, Pittsboro, Mebane, Burlington, Raleigh, Apex & Beyond
Need a ride to UNC Hospitals or another medical facility?
Frequently Asked Questions
How do I book a ride?
Give us a call at 877-369-5457 or use the "Book a Ride" button above. For non-urgent trips, a day or two of advance notice is ideal — though we can sometimes accommodate same-day requests in the Chapel Hill area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two of advance notice works well for most appointments. For recurring needs like dialysis, we lock in a standing schedule so you're covered every week. Chapel Hill itself is compact, but trips to Duke in Durham or Raleigh-area hospitals benefit from extra lead time due to I-40 congestion.
What if I need a wheelchair-accessible vehicle?
Just mention it when you schedule. Our fleet includes vans with ramps and tie-down systems designed for manual wheelchairs, power chairs, and scooters. We match the vehicle to your specific needs so everything is ready when the driver arrives.
Can a family member or caregiver ride with me?
Absolutely. A companion — whether that's a spouse, adult child, or home health aide — can join the ride at no additional cost in most situations. Mention it during booking so your driver expects the extra passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a professional ride service for people who need safe, reliable transportation to medical appointments but don't require an ambulance. It covers everything from dialysis and hospital discharges to routine doctor visits.
NEMT serves seniors who no longer drive, people living with disabilities, and anyone managing a health condition that makes getting behind the wheel difficult. Vehicles range from wheelchair-accessible vans with ramps and tie-down systems to stretcher transport and standard cars with trained drivers who provide walking assistance.
Most NEMT rides are for recurring needs — dialysis three times a week, cancer treatments, physical therapy — along with one-time trips like getting home after outpatient surgery or a hospital discharge. The goal is straightforward: helping people reach the care they need so they can stay healthier and independent.
Powered by Modern Technology
Every ride we provide runs on Duet, a leading NEMT software platform. For you, that means real-time vehicle tracking, dependable scheduling, and clear communication with your driver from booking to drop-off.
More Than a Ride
Behind every ride is a person who matters to someone. That's the standard we hold ourselves to — not just getting folks where they need to go, but making sure the people who arranged the trip can breathe easy the entire time. From the first phone call to the moment your loved one walks through their front door, trust is the foundation of everything we do.