Non-Emergency Medical Transportation in Cary, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Cary spans roughly 60 square miles across Wake County, and its residents depend on healthcare facilities spread from WakeMed Cary Hospital near Kildaire Farm Road to UNC REX Hospital and Duke Raleigh Hospital east along I-40. Getting to the right appointment on time — especially during rush hour on the I-40/US-1 corridor — takes more than a car and good intentions. We provide professional, door-to-door medical transportation across Cary and Wake County for dialysis sessions, specialist visits, hospital trips, and the everyday rides that keep life moving, from Sunday church services to lunch at the Cary Senior Center.
Every ride begins at your front door. Our drivers greet you by name, help you to the vehicle, and make sure you're settled and comfortable before heading out. At your appointment, they're waiting when you're done. It's the kind of care we'd arrange for our own families — attentive, dependable, and built on the understanding that the person in our vehicle is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've been discharged from hospitals three times this year and used this service each time. Consistently excellent — always on time, always professional, always a clean vehicle.
– Andrew N.
I manage care for both my parents. He goes to cardiology weekly, she goes to rheumatology biweekly. They handle both schedules flawlessly. I couldn't do this without them.
– Wayne T.
I use a scooter, not a traditional wheelchair, and some services won't accommodate it. These folks had no problem at all. Ramp was perfect for my scooter and the driver knew how to secure it properly.
– Lillian R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at WakeMed Cary Hospital to discharge pickups at UNC REX Hospital or Duke Raleigh Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Cary and other dialysis centers across Wake County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Cary and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Cary Senior Center, Bond Park Community Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
From Sunday church services and birthday dinners to grocery runs at Waverly Place and trips to see family in Apex, we handle the everyday rides that keep your routine going.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Cary, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Cary and Wake County. Whether you're heading to a medical appointment, a community program at Bond Park, or a family gathering in a nearby town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Cary's medical facilities and the surrounding area, getting you there safely and on time.
- WakeMed Cary Hospital
- UNC REX Hospital
- Duke Raleigh Hospital
- Fresenius Kidney Care Cary
- Cary Senior Center
- Bond Park Community Center
- Herbert C. Young Community Center
For specialty care, we also provide transportation to Duke University Hospital in Durham, UNC Hospitals in Chapel Hill, and WakeMed Raleigh Campus.
Neighborhoods We Serve
We offer door-to-door service throughout Cary's neighborhoods and the surrounding Wake County communities, including:
- Downtown Cary
- Preston
- Lochmere
- Waverly Place
- Amberly
- Regency Park
- Weston
- Kildaire Farms
Zip Codes Serviced
We provide transportation throughout Cary and the broader Wake County area, covering the zip codes that matter most to our riders, including:
- 27511
- 27513
- 27518
- 27519
- 27512
Whether you live near I-40, off US-1, along I-540, or in the NC-55 corridor, our transportation network covers your area. We know Cary's roads and the fastest routes to get you where you need to go.
Serving Nearby Communities Including Raleigh, Apex, Morrisville, Holly Springs, Durham, Chapel Hill, Fuquay-Varina, Garner & Beyond
Need a ride to WakeMed Cary Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call 877-369-5457 or tap the "Book a Ride" button above. For non-urgent trips, giving us a day or two of notice helps us match you with the right vehicle, though we do our best to accommodate shorter timelines when we can.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two ahead is ideal. For recurring appointments like dialysis, we lock in a standing schedule so you never have to rebook. Since many Cary residents travel to specialists in Raleigh, Durham, or Chapel Hill, building in extra lead time for those longer trips is a good idea.
What if I need a wheelchair-accessible vehicle?
Absolutely — just mention it when you schedule and we'll assign a wheelchair-accessible van equipped with a ramp and secure tie-downs. We accommodate manual chairs, power chairs, and scooters, and our drivers are trained in proper securement.
Can a family member or caregiver ride with me?
Yes — companions are welcome to ride along at no additional charge in most situations. Mention it during booking so we can make sure there's room and your driver knows to expect an extra passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, provides safe, professional rides for people who need help getting to medical appointments but don't need an ambulance. Whether it's dialysis, a follow-up visit, or a hospital discharge, NEMT bridges the gap between home and healthcare.
The service is built for people who can't safely drive themselves — seniors who no longer hold a license, individuals with disabilities, and patients whose condition makes operating a vehicle impractical. Vehicles range from wheelchair-accessible vans with ramps to stretcher units, all staffed by drivers trained to assist passengers door to door.
Some riders rely on NEMT for recurring trips — dialysis three times a week, ongoing physical therapy, or regular lab work. Others need one ride home after a procedure or hospital stay. Either way, the purpose is the same: making sure health doesn't suffer because transportation fell through.
Powered by Modern Technology
Every ride is powered by Duet, a leading NEMT software platform that gives you real-time vehicle tracking, dependable scheduling, and direct communication with your driver from booking to drop-off.
More Than a Ride
When a family calls us, they're placing the person they love most in our care. That responsibility shapes everything we do. From the initial booking to the moment your loved one walks back through their front door, our goal is simple: the ride should be one less thing your family ever has to worry about.