Non-Emergency Medical Transportation in Pointer Ridge, MD
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Pointer Ridge is a quiet subdivision on the south side of Bowie in Prince George's County, where most neighbors have lived in the same single-family home for decades. The facilities they rely on sit a short drive away — UM Bowie Health Center, Luminis Health Doctors Community Medical Center in Lanham, and DaVita Renal Care of Bowie along Mitchellville Road — but each trip still takes a vehicle and a plan. We provide door-to-door non-emergency medical transportation across Pointer Ridge and Prince George's County for dialysis, hospital visits, specialists, and the ordinary rides — pharmacy runs, Sunday church, lunch at the senior center — that keep a week feeling normal.
A driver pulls up to your house, knocks at the door, walks you to the van, and waits until your seat belt is on before easing onto the road. After your visit, we're already parked near the entrance. That's how we'd want a ride handled if it were our own parent — unhurried, on time, and built on the simple understanding that the person sitting in our vehicle is the person you love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My daughter arranged the ride for me after my hysterectomy. The driver was a young man who was incredibly respectful and helpful. He made sure I was comfortable before we even left the parking lot.
– Marilyn D.
My dad goes to his cardiologist, his diabetes doctor, and his eye specialist — all on different schedules. They manage all three without a single mix-up. Incredible organization.
– Mildred T.
The wheelchair lockdown system in the vehicle was the best I've experienced. Four-point tie-down, shoulder belt option, and the driver tested every connection. I felt completely secure the entire trip.
– Elmer W.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at University of Maryland Capital Region Medical Center to discharge runs at Luminis Health Doctors Community Medical Center, we show up when the hospital says ready — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we get you to DaVita Renal Care of Bowie, Fresenius Kidney Care Bowie, and other centers along the Route 197 corridor on a schedule that holds steady.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic serving Pointer Ridge residents and circle back when your appointment wraps up.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to the Bowie Senior Center, South Bowie Community Center, and other community programs, so a class or a lunch isn't something you have to skip when family's busy.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any nearby surgical center, we're the ride home you can trust — calm, comfortable, and waiting the moment the recovery nurse signs your release.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Bowie Town Center, Allen Pond Park, churches along Mitchellville Road, family gatherings in Upper Marlboro or Mitchellville, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Pointer Ridge, MD and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Pointer Ridge and Prince George's County. Whether you're heading to a dialysis center along Mitchellville Road, a specialty appointment in Largo, or a family meal in Upper Marlboro, we're here to help.
Healthcare Facilities We Serve
Our drivers know the Route 301 and Route 197 medical corridor in Bowie and the Arena Drive cluster in Largo.
- University of Maryland Capital Region Medical Center
- Luminis Health Doctors Community Medical Center
- UM Bowie Health Center
- Rehabilitation Hospital of Bowie
- Kaiser Permanente Bowie Fairwood Medical Center
- DaVita Renal Care Of Bowie
- Fresenius Kidney Care Bowie
- Bowie Senior Center
For specialty care, we also handle longer runs into Washington, D.C. and up to Johns Hopkins Hospital in Baltimore.
Neighborhoods We Serve
We offer door-to-door service throughout Pointer Ridge and the surrounding Bowie subdivisions in Prince George's County, including:
- Pointer Ridge
- Kettering
- Whitemarsh
- Heather Hills
- Tulip Grove
- Foxhill
- Northridge
- Buckingham
Zip Codes Serviced
We provide transportation throughout Pointer Ridge and Prince George's County, including these primary zip codes that we serve:
- 20716
- 20715
- 20720
- 20721
- 20774
Whether you live near US-301 (Crain Highway), off US-50 (John Hanson Highway), along MD-197 (Collington Road), or close to MD-450 (Annapolis Road), our transportation network covers your area. We know how Route 301 northbound and US-50 westbound back up during the morning and evening rush, and we plan pickup times accordingly.
Serving Nearby Communities Including Bowie, Mitchellville, Kettering, Largo, Lanham, Glenn Dale, Greenbelt, Upper Marlboro, Crofton, Woodmore & Beyond
Need a ride to UM Bowie Health Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest path is to phone us at 877-369-5457, or tap the "Book a Ride" button anywhere on this page. For non-urgent appointments, plan on 24 to 48 hours of lead time — same-day pickup is sometimes possible in the Pointer Ridge area, depending on what vehicles are already in the neighborhood.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
NEMT coverage runs a little thinner in smaller Bowie-area pockets like Pointer Ridge, so 24 to 48 hours of notice works best for routine visits, and dialysis riders should book a standing schedule. For runs into D.C. or Baltimore, 48 to 72 hours lets us route around Route 301 and US-50 rush hour traffic.
Do your vehicles accommodate wheelchairs?
Yes — please flag it during the booking call. Our accessible vans carry full-deploy ramps and properly inspected tie-down hardware, and they handle manual chairs, power chairs, and scooters with no surcharge. We'll line up the right vehicle and a securement-trained driver before the ride goes on the schedule.
Can a family member ride along?
Almost always, yes — a family member or caregiver is welcome to come along at no extra cost. Just mention it when you book so we hold a seat and the driver builds the second passenger into the pickup plan.
Questions? We're here to help!
What is NEMT?
NEMT — short for Non-Emergency Medical Transportation — covers riders who need a safe, planned way to get to medical care but whose situation has nothing to do with an ambulance call.
The people who book it are usually retired neighbors who no longer feel comfortable driving, adults living with a chronic illness, and people whose disability makes standard rideshare impractical. Vehicles match the rider — ramp-equipped vans for wheelchairs, stretcher units for patients who can't sit up, and sedans with drivers trained to walk you in.
Many trips repeat on a calendar — dialysis three days a week, monthly oncology follow-ups, weekly physical therapy. The rest are single runs after an outpatient procedure or hospital stay. Either way, the point is the same: keep Pointer Ridge neighbors connected to the care that lets them stay in their own homes.
Powered by Modern Technology
Every Pointer Ridge trip runs through Duet, a purpose-built NEMT software platform that delivers live vehicle tracking, dependable scheduling, and clear communication between rider, driver, and dispatcher from first call to drop-off.
More Than a Ride
When a Pointer Ridge family picks up the phone, they're trusting us with someone they love — a mother, a husband, a longtime neighbor. We don't take that lightly. From the booking call until they're back in their own kitchen, every choice answers one promise: nobody who rides with us should wonder how the trip will go.