Non-Emergency Medical Transportation in North Potomac, MD
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
North Potomac is a quiet, spread-out Montgomery County community where the nearest Metro stop is a 15-minute drive and the winding residential streets off Travilah Road and Quince Orchard Road aren't easy to navigate for riders who've stopped driving. We bridge that gap. Our drivers get you from your front door in Quince Orchard Park, Dufief, or Potomac Chase to Adventist HealthCare Shady Grove Medical Center in Rockville, a dialysis session at DaVita Rockville, or a specialty appointment at Suburban Hospital down I-270 — safely, on time, and without the stress of finding parking or coordinating with family.
Every trip begins the same way: a driver at your door with time to help you out, into the vehicle, and comfortably settled. When your appointment wraps up, we're already there, ready to walk you back. It's the attentive, patient kind of care we'd want for our own parents — and the only kind worth offering when someone has trusted us with the person who matters most to them.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Post-surgery transport shouldn't be this good, but here we are. On time, spotless vehicle, driver who actually cares. I've recommended them to everyone in my recovery group.
– Frank L.
I live far from my parents and can't drive them to their frequent medical visits. This service has been an absolute godsend. Reliable, affordable, and they treat my parents like family.
– Keith H.
My husband and I both use wheelchairs. They accommodated both of us in one vehicle for the same appointment. The drivers secured both chairs and we rode together comfortably. Wonderful service.
– Agnes P.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Adventist HealthCare Shady Grove Medical Center to discharge pickups at Suburban Hospital or Holy Cross Germantown Hospital, we'll be there when you need us — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we handle the ride to DaVita Rockville Dialysis Center, Fresenius Kidney Care Rockville, and other nearby centers on a schedule you can set and forget.
Learn More on Dialysis Rides
Doctor Appointments
Routine checkups, specialist follow-ups, and lab work — we'll get you to any medical office in or around North Potomac and have a ride waiting the moment you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Nancy H. Dacek North Potomac Community Recreation Center, the Rockville Senior Center, and community programs nearby — so staying active never depends on someone else's calendar.
Learn More on Senior Rides
Outpatient Surgery Transportation
After an outpatient procedure at any local surgical center, we're the named, dependable ride home — gentle, comfortable, and ready whenever the recovery room clears you.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church in Travilah, the Kentlands, RIO Lakefront, birthday gatherings, grocery runs, and anywhere else the week takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout North Potomac, MD and Beyond
We provide door-to-door transportation to healthcare facilities, senior centers, and everyday destinations throughout North Potomac and Montgomery County. Whether the trip is a dialysis session in Rockville, a church service in Travilah, or lunch with the grandkids in Gaithersburg, we're here to help.
Healthcare Facilities We Serve
Our drivers know North Potomac's medical corridor and the quickest path to every facility, appointment window after appointment window.
- Adventist HealthCare Shady Grove Medical Center
- Suburban Hospital
- Holy Cross Germantown Hospital
- MedStar Montgomery Medical Center
- DaVita Rockville Dialysis Center
- Fresenius Kidney Care Rockville
- Nancy H. Dacek North Potomac Community Recreation Center
- Rockville Senior Center
For specialty care, we also handle rides down I-270 to the NIH Clinical Center, MedStar Georgetown University Hospital, and Johns Hopkins facilities in Baltimore and Washington.
Neighborhoods We Serve
We offer door-to-door service throughout North Potomac and the surrounding Montgomery County communities, including these neighborhoods:
- Quince Orchard Park
- Potomac Chase
- Dufief
- Travilah
- Fallsberry
- Stone Creek
- Willerburn Acres
- Quail Run
Zip Codes Serviced
We provide reliable door-to-door transportation throughout North Potomac and Montgomery County, including these zip codes:
- 20878
- 20850
- 20852
- 20854
Whether you live off Travilah Road, near MD-124 (Quince Orchard Road), along MD-28 (Darnestown Road), or just off I-270, our drivers know the winding suburban streets and the fastest routes to Rockville, Bethesda, and the NIH corridor — rush-hour traffic included.
Serving Nearby Communities Including Gaithersburg, Rockville, Potomac, Darnestown, Travilah, Germantown, Montgomery Village, Bethesda, Poolesville, Derwood & Beyond
Need a ride to Adventist HealthCare Shady Grove Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest way is a phone call to 877-369-5457, or tap the "Book a Ride" button at the top of this page. For non-urgent trips we ask for 24 to 48 hours of notice, though same-day rides around North Potomac are often possible when a vehicle is nearby.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Routine trips within North Potomac and Rockville usually need only a day of lead time. Early-morning dialysis rides and specialty appointments at Suburban Hospital or the NIH Clinical Center can add 30 to 45 minutes of I-270 rush-hour traffic, so aim for 24 to 48 hours of notice on those.
What if I need a wheelchair-accessible vehicle?
Mention it at booking and we'll line one up. Our accessible vans come with ramps and secure tie-down systems, and we handle manual wheelchairs, power chairs, and mobility scooters without a hitch. The right vehicle is matched to your trip automatically — no extra steps on your end.
Can a family member or caregiver ride with me?
Yes — in most cases a spouse, adult child, or caregiver is welcome to come along at no extra charge. Just flag the second passenger when you book so the driver has a seat ready and knows to expect both of you at the door.
Questions? We're here to help!
What is NEMT?
NEMT stands for Non-Emergency Medical Transportation — a planned ride service for anyone who needs a dependable way to reach medical care without calling an ambulance. Think dialysis, infusions, and the trip home after outpatient surgery.
Most riders are older adults who no longer drive, people managing a long-term condition, or adults with disabilities that make driving unsafe. The vehicle is matched to the person — a wheelchair-accessible van with ramp and tie-downs, a stretcher transport, or a standard car with a driver trained in walking assistance.
Many trips repeat on a rhythm — dialysis three times a week, a monthly infusion, regular oncology follow-ups — while others happen once, like a hospital discharge or a post-procedure pickup. The aim stays the same: get riders to the care that keeps them well.
Powered by Modern Technology
Our North Potomac rides run on Duet (https://www.duetinc.com/), a leading NEMT software platform that delivers live vehicle tracking, accurate pickup windows, and steady communication between the rider, the family, and the driver at every step.
More Than a Ride
Every time the phone rings, a family is handing over the care of the person who raised them or stood beside them for decades. That's not a task — it's a responsibility. From the first call to the quiet walk back to the front door, nobody riding with us should ever feel uncertain about the ride.