Non-Emergency Medical Transportation in Kensington, MD
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Kensington is a small, walkable town of barely half a square mile, but the care its residents depend on is scattered all around it — Suburban Hospital down Wisconsin Avenue in Bethesda, Holy Cross Hospital off Georgia Avenue in Silver Spring, and Adventist HealthCare White Oak Medical Center out east. In-town stops like Kaiser Permanente Kensington Medical Center handle everyday visits, but anything specialty pulls you onto the Capital Beltway at the wrong time of day. We provide door-to-door medical transportation across Kensington and Montgomery County for dialysis, hospital visits, outpatient procedures, and the everyday rides that keep life moving.
Every ride starts right at your front door. A driver walks up, greets you, helps you into the vehicle, and makes sure you're comfortable before we pull out. When your appointment ends, we're already waiting — not idling on Connecticut Avenue hoping to find a parking spot. It's the kind of care we'd arrange for our own parents, and the only way we know how to look after the person who matters most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've been discharged from hospitals three times this year and used this service each time. Consistently excellent — always on time, always professional, always a clean vehicle.
– Andrew N.
I manage care for both my parents. He goes to cardiology weekly, she goes to rheumatology biweekly. They handle both schedules flawlessly. I couldn't do this without them.
– Wayne T.
I use a scooter, not a traditional wheelchair, and some services won't accommodate it. These folks had no problem at all. Ramp was perfect for my scooter and the driver knew how to secure it properly.
– Lillian R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Suburban Hospital to discharge pickups at Holy Cross Hospital or Adventist HealthCare White Oak, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Wheaton and other dialysis centers across Montgomery County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll take you to any doctor's office or clinic in Kensington and have a ride waiting the moment you walk out the door.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Schweinhaut Senior Center and programs at Kensington Park Senior Living, so you never have to miss a class, a lunch, or a gathering again.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready the minute the care team clears you to leave.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Howard Avenue's Antique Row, Westfield Wheaton, Sunday services at Warner Memorial Presbyterian, grocery runs on Connecticut Avenue, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Kensington, MD and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Kensington and Montgomery County. Whether you're heading to a medical appointment in Bethesda, a house of worship on Connecticut Avenue, or a family visit in Chevy Chase, we'll get you there.
Healthcare Facilities We Serve
Our drivers know the Kensington-to-Bethesda medical corridor and can get you there safely and on time.
- Suburban Hospital
- Holy Cross Hospital
- Adventist HealthCare White Oak Medical Center
- Kaiser Permanente Kensington Medical Center
- Holy Cross Health Partners in Kensington
- Fresenius Kidney Care Wheaton
- Kensington Park Senior Living
- Schweinhaut Senior Center
For specialty care, we also provide transportation to the NIH Clinical Center, Walter Reed National Military Medical Center, MedStar Georgetown University Hospital, and Johns Hopkins-affiliated facilities across the DC region.
Neighborhoods We Serve
We offer door-to-door service throughout Kensington and the surrounding Montgomery County areas, including well-known neighborhoods like:
- Old Town Kensington (Antique Village)
- Kensington Heights
- Kensington View
- Parkwood
- Rock Creek Hills
- Kensington Estates
- Montrose
- Warner Manor
Zip Codes Serviced
We provide reliable transportation throughout Kensington and Montgomery County, and our coverage area includes the following zip codes:
- 20895
- 20891
- 20902
- 20901
- 20815
Whether you live near the I-495 Capital Beltway, along Connecticut Avenue (MD-185), off Georgia Avenue (MD-97), or over by University Boulevard (MD-193), our transportation network covers your area. We know how the Beltway behaves at rush hour and plan every route around the slowdowns so you still arrive on time.
Serving Nearby Communities Including Bethesda, Silver Spring, Chevy Chase, Wheaton, Rockville, Garrett Park, North Bethesda, Takoma Park, Potomac & Beyond
Need a ride to Suburban Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way is a phone call to 877-369-5457, or tap the "Book a Ride" button at the top of this page. On non-urgent trips we ask for 24 to 48 hours of notice, though same-day rides around Kensington are often possible when a vehicle is free nearby.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For Kensington riders heading to Bethesda, Silver Spring, or a DC-area hospital, 24 to 48 hours of notice is ideal — I-495 rush hour can easily add 20 to 30 minutes. Same-day local rides within Kensington or to Kaiser Permanente Kensington are usually available with less notice.
What if I need a wheelchair-accessible vehicle?
Just mention it at booking and we'll line one up. Our wheelchair-accessible vans are outfitted with ramps and secure tie-down systems, and we handle manual wheelchairs, power chairs, and mobility scooters. The right vehicle gets matched to your trip automatically on our end.
Can a family member or caregiver ride with me?
Yes — in most cases a family member or caregiver can come along at no additional cost. Flag the extra passenger at booking so your driver reserves a seat and knows to expect two of you at pickup.
Questions? We're here to help!
What is NEMT?
NEMT — short for Non-Emergency Medical Transportation — is a professional ride service for riders who need a safe, dependable way to reach medical care without calling an ambulance. It covers recurring treatments, hospital trips, specialist appointments, and outpatient recovery rides.
Most NEMT riders are retirees who've stopped driving, adults living with a disability, or anyone whose health makes getting behind the wheel unsafe. Vehicles get matched to the rider — wheelchair-accessible vans with ramps and tie-downs, stretcher transport for patients who can't sit up, and standard cars staffed with drivers trained in hands-on walking help.
Some trips repeat across the week — dialysis three mornings, weekly infusions, a standing therapy slot — while others happen just once, like a ride home from same-day surgery. The goal stays the same: getting people to the care that keeps them well.
Powered by Modern Technology
Our rides are powered by Duet (https://www.duetinc.com/), a leading NEMT software platform built for real-time GPS tracking, dependable pickup windows, and steady communication between riders, families, and the driver on the road.
More Than a Ride
When a family books a ride with us, they're placing a parent, a spouse, or a lifelong friend in our hands. The weight of that shapes everything we do. From the first phone call to the last step inside the front door, no rider with us and no family waiting at home should ever have to worry about the ride.