Non-Emergency Medical Transportation in Hillcrest Heights, MD
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Hillcrest Heights is a tight-knit, inner-Beltway community in Prince George's County where many longtime residents have been on the same block off St. Barnabas Road or Branch Avenue for forty years or more. Most of their care, though, sits a beltway exit away — a dialysis chair at Fresenius Kidney Care QCDC Southern Maryland, a cardiology follow-up at MedStar Southern Maryland Hospital Center down in Clinton, or a referral up to University of Maryland Capital Region Medical Center. We provide door-to-door non-emergency medical transportation across Hillcrest Heights and the surrounding Prince George's communities, covering the recurring dialysis runs, the hospital trips, and the everyday errands around Iverson Mall.
Each ride starts on your front step. A driver meets you at the door, walks you out to the van, and gets you settled before we pull away. When the appointment ends, we're already in the lot, ready to head home. That's the standard you'd insist on for your own mother or uncle — patient, on time, and built around the reality that the rider is somebody's family.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My discharge got delayed by two hours and they adjusted without any hassle. The driver waited patiently and helped me with my bags. That kind of flexibility means everything when you're already having a tough day.
– Patricia D.
Three times a week, every week, rain or shine. That's the schedule my husband needs for his treatments, and that's exactly what they deliver. Dependable is an understatement.
– Cynthia L.
I've been in a power wheelchair for years and most transport services make me feel like an inconvenience. Not these folks. The driver treated me with dignity and made sure my chair was positioned exactly how I wanted it.
– Antonio R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at MedStar Southern Maryland Hospital Center in Clinton to discharge pickups at University of Maryland Capital Region Medical Center, we'll be at the entrance the moment the nurse signs you out.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, week after week — we run Hillcrest Heights riders to Fresenius Kidney Care QCDC Southern Maryland, DaVita Coral Hills, and other dialysis centers across Prince George's County.
Learn More on Dialysis Rides
Doctor Appointments
Routine checkups, specialist follow-ups, and lab work — we'll get you to any clinic or doctor's office around Hillcrest Heights and have a ride waiting when the visit is done.
Learn More on Doctor Rides
Senior Center Transportation
Steady rides to the Hillcrest Heights Community Center on Oxon Run Drive, the Camp Springs Senior Activity Center, and other community programs — so the calendar isn't tied to whoever's free that day.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and at the door right when the recovery nurse gives the go-ahead.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Iverson Mall, Marlow Heights Shopping Center, churches along St. Barnabas Road, the grocery store, and anywhere else everyday life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Hillcrest Heights, MD and Beyond
We offer dependable transportation to healthcare facilities, senior centers, and everyday destinations throughout Hillcrest Heights and Prince George's County. Whether the trip is a dialysis appointment, a Sunday service, or a specialist visit across the District line, we make sure it happens.
Healthcare Facilities We Serve
Our drivers know Hillcrest Heights and the ring of major hospitals just outside it along the Beltway, MD-5, and into Washington, DC.
- MedStar Southern Maryland Hospital Center
- University of Maryland Capital Region Medical Center
- Holy Cross Hospital
- Luminis Health Doctors Community Medical Center
- Fresenius Kidney Care QCDC Southern Maryland
- DaVita Coral Hills Dialysis
- Hillcrest Heights Community Center
- Camp Springs Senior Activity Center
For specialty care, we also handle trips into DC for MedStar Washington Hospital Center, MedStar Georgetown University Hospital, and Howard University Hospital when the case calls for it.
Neighborhoods We Serve
We provide door-to-door service throughout Hillcrest Heights and the immediately adjacent Prince George's County neighborhoods, including:
- Marlow Heights
- Iverson Mall area
- St. Barnabas Road corridor
- Branch Avenue corridor
- Oxon Run
- Naylor Road area
- Silver Hill
Zip Codes Serviced
We cover the Hillcrest Heights ZIP codes and the surrounding Prince George's County ZIPs that share the same NEMT footprint, including:
- 20748
- 20746
- 20745
- 20747
- 20744
- 20743
Whether you live near the Capital Beltway at I-95/I-495, off MD-5 on Branch Avenue, along MD-414 on St. Barnabas Road, or close to MD-637 on Allentown Road, our drivers know the routes that dodge the worst Beltway backups at the Branch Avenue interchange.
Serving Nearby Communities Including Temple Hills, Marlow Heights, Suitland, Camp Springs, Oxon Hill, District Heights, Forestville, Clinton, Capitol Heights, Washington, DC & Beyond
Need a ride to MedStar Southern Maryland Hospital Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
Booking is straightforward — call us at 877-369-5457, or tap the "Book a Ride" button at the top of any page. We recommend 24 to 48 hours of lead time for non-urgent trips, though same-day pickups are sometimes possible depending on which drivers are working near you.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
For routine appointments, 24 to 48 hours of notice is the sweet spot, and dialysis runs on a standing schedule. Most Hillcrest Heights trips head outside the community to Clinton, Largo, or DC, so morning rides crossing the Beltway near the MD-5 interchange are worth booking with extra lead time.
Do your vehicles accommodate wheelchairs?
Yes — just mention it on the booking call. Our wheelchair-accessible vans come outfitted with proper ramps and tie-down systems, and we handle manual chairs, power chairs, and scooters. The right vehicle gets matched to your trip the moment the booking is in our system.
Can a family member ride along?
Of course — having a relative or caregiver ride with you is welcome, and in most cases there's no extra charge. Just flag it during the booking call so the driver can hold a seat in the vehicle.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. Put plainly, it's a ride service for people who need a safe way to get to medical care without calling 911 — dialysis, primary care, imaging, hospital discharges.
Riders who lean on NEMT are usually older adults who no longer drive, neighbors living with a disability, or anyone whose health makes a regular car or Metrobus ride too much. Vehicles get matched to the trip — wheelchair vans with ramps, stretcher transport, and sedans staffed by drivers trained in walking assistance.
A lot of these trips run on a steady weekly pattern — dialysis three mornings a week, infusion therapy, physical rehab, monthly check-ins. Others are one-off rides after outpatient surgery or a hospital stay. The aim is the same: keep people connected to the care that lets them stay healthier and independent.
Powered by Modern Technology
Every trip we run is powered by Duet, a leading NEMT software platform. For Hillcrest Heights riders, that means real-time vehicle tracking, dependable scheduling, and clear communication with the driver from booking through drop-off.
More Than a Ride
When a family puts a parent or spouse in our driver's hands, we treat that handoff like the trust it is. From the booking call to the walk back up the front steps, every step is built around one promise: nobody who rides with us should ever wonder about the ride.