Non-Emergency Medical Transportation in Randolph, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Randolph sits at the crossing of Route 24 and Route 28, a spot that puts South Shore Hospital, Beth Israel Deaconess Hospital–Milton, and the Boston teaching hospitals all inside a manageable drive. Fresenius Medical Care at New England Sinai Hospital runs recurring dialysis just over the Stoughton line, the Randolph InterGenerational Center anchors daily senior programs, and Simon C. Fireman Community and CareOne at Randolph sit at the heart of a tight senior neighborhood. Weaving between those stops and Longwood takes a service that knows Randolph's streets and its many communities.
Every ride begins right at your front door. Our drivers lend an arm down the steps, settle you into the seat, and stay alongside until you're inside the building. When the visit wraps, a ride home is already en route. This is the care we'd arrange for our own mother or father, and it holds firm every time a Randolph family trusts us with someone they love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was discharged with strict instructions not to bend or twist. The driver helped me into the vehicle in a way that kept my spine straight. He clearly had training for situations like mine.
– Bruce N.
Regular rides to my wife's radiation appointments. The drivers have been unfailingly kind during what's been the hardest period of our lives. Transport is the one thing we don't have to worry about.
– Jack A.
My daily wheelchair makes transport complicated because of its size and weight. But these drivers always manage it skillfully. I never feel rushed or that my chair is a burden. Truly professional.
– Harriet A.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From planned visits at South Shore Hospital and Beth Israel Deaconess–Milton to same-day releases out of Boston Medical Center–Brighton, we'll be parked and ready the moment the nurse clears the paperwork.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we run steady routes to Fresenius Medical Care at New England Sinai Hospital on a standing schedule that's built around your chair time, not ours.
Learn More on Dialysis Rides
Doctor Appointments
Primary care, cardiology, oncology, lab work — we'll bring you to any physician's office around Randolph and have a ride heading back before you're even finished checking out.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Randolph InterGenerational Center on Pleasant Street, the Simon C. Fireman Community, and faith-based programs across town, so favorite classes and gatherings never slip off the week.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a same-day procedure at any nearby surgical center, we're the ride home you can count on — unhurried, gentle, and waiting at the door the second the discharge paperwork is signed.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to South Shore Plaza in Braintree, Stop & Shop on North Main Street, Sunday service at St. Mary's Parish or one of the Haitian Christian churches, and wherever else the week leads.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Randolph, MA and Beyond
We run door-to-door rides to medical campuses, senior programs, and everyday destinations across Randolph and the rest of Norfolk County. Whether the stop is a dialysis chair in Stoughton, a morning service on North Main Street, or dinner with family in Quincy, we handle the driving.
Healthcare Facilities We Serve
Our drivers know Randolph's clinics, hospitals, and rehab centers — and the quiet side streets that reach each one safely and on schedule.
- Boston Medical Center – Brighton
- South Shore Hospital
- Beth Israel Deaconess Hospital–Milton
- Walk In MD Clinic Urgent Care
- Fresenius Medical Care at New England Sinai Hospital
- Randolph InterGenerational Center (RICC)
- CareOne at Randolph
- Simon C. Fireman Community
For specialty and academic care, we also carry riders into Boston — Mass General, Brigham and Women's, Dana-Farber Cancer Institute, Beth Israel Deaconess at Longwood, and Tufts Medical Center.
Neighborhoods We Serve
We cover door-to-door rides throughout Randolph and the surrounding neighborhoods, including the areas listed here:
- Randolph Center (Downtown)
- North Randolph
- South Randolph
- West Corners
- Oak Hill
- Powers Farm
- Ponkapoag (Blue Hills border)
- Great Pond area
Zip Codes Serviced
Our rides reach every address across Randolph and out into the wider Norfolk County map, serving the ZIP codes listed below:
- 02368
- 02343
- 02184
- 02186
- 02072
- 02021
Whether your home sits near Route 24, along Route 28 as North or South Main Street, close to Route 139, or off I-93 toward Boston, we'll pull up to your address. We know the rush-hour patterns on the 24 corridor and the quickest ways around them.
Serving Nearby Communities Including Holbrook, Braintree, Milton, Quincy, Stoughton, Canton, Avon, Brockton, Weymouth, Boston & Beyond
Need a ride to South Shore Hospital or another local medical facility?
Frequently Asked Questions
How do I book a ride?
Call our booking line at 877-369-5457 or click the "Book a Ride" button on any page of this site. Non-urgent trips are usually reserved a day or two ahead, and same-day requests often come together depending on which vehicles are free near your address.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
For local Randolph trips — South Shore Hospital, the RICC, a quick run to Stop & Shop — 24 to 48 hours of notice is plenty. For morning trips into Longwood, Mass General, or Dana-Farber, we ask for 48 to 72 hours because rush-hour traffic on I-93 and Route 24 means earlier pickups.
Do your vehicles accommodate wheelchairs?
Yes — just mention it at the time of booking. Our wheelchair-accessible vans come with ramps and full four-point tie-down securement, and they handle manual chairs, power chairs, and scooters alike. The correct vehicle is assigned to your ride well before the driver leaves the lot.
Can a family member ride along?
Absolutely — a spouse, adult child, or caregiver is welcome to come along at no extra cost in most situations. Give us a heads-up on the booking and the driver will keep an empty seat ready and plan the pickup for two.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. In plain terms, it's a ride service made for people who need steady, hands-on help reaching medical care but don't have an emergency that warrants an ambulance or a 911 call.
The riders who depend on NEMT share a few circumstances — older adults who've stopped driving, residents living with a disability, and anyone whose condition makes the wheel unsafe. Vehicles match the need, from wheelchair vans with ramps and tie-downs, to stretcher-capable units, to standard cars with drivers trained in walking help.
A large share of NEMT rides repeat on a weekly cycle — dialysis three mornings a week, chemotherapy infusions, rehab blocks, and specialist follow-ups. Others are single runs, like a surgery pickup or a hospital release. The goal stays constant: keep people tied to the care that keeps them well.
Powered by Modern Technology
Every Randolph trip runs through Duet (https://www.duetinc.com/), a leading NEMT software platform built around live vehicle tracking, dependable scheduling, and an open line between rider and driver through drop-off.
More Than a Ride
Booking a ride with us means placing a parent, spouse, or neighbor in our hands for the length of a trip — and that's never a small thing. We carry it with the weight it deserves. Everything we do circles around a single idea: the person you love shouldn't have to worry about the ride, and neither should you.