Non-Emergency Medical Transportation in New Bedford, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
New Bedford is a compact coastal city, but getting to medical appointments on time still takes planning — especially along the busy Acushnet Avenue corridor where so many healthcare facilities are concentrated. Whether you're heading to St. Luke's Hospital for a follow-up, a dialysis session at DaVita New Bedford Dialysis, a specialist visit at Vibra Hospital of Southeastern Massachusetts, or a discharge pickup near the Route 140 interchange, we provide professional, door-to-door medical transportation across New Bedford and Bristol County. We also handle rides to everyday destinations, specialist appointments in Fall River or Dartmouth, and the non-medical trips that keep your week on track.
Every ride starts at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled and comfortable before heading out. When your appointment wraps up, they're there waiting. It's the kind of care you'd arrange for your own parent — attentive, unhurried, and built on the understanding that the person in our vehicle is the person someone at home loves most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Released from the hospital at 7 PM and they still had a driver available. No surge pricing, no drama. Just a clean vehicle and a kind driver who got me home safely. Outstanding.
– Jean B.
Six months of twice-weekly rides for my mom's physical therapy. The scheduling system works perfectly and the drivers are wonderful. Our family can't imagine going back to scrambling for rides.
– Theresa B.
My sport wheelchair is lighter and less stable than standard chairs. The driver recognized this and used extra care with the tie-downs to make sure it was absolutely secure. Smart and attentive.
– Victor R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at St. Luke's Hospital to discharge pickups at Vibra Hospital of Southeastern Massachusetts, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita New Bedford Dialysis, Fresenius Kidney Care Fairhaven, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in New Bedford and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Coastline Elderly Services, the New Bedford Council On Aging, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, the Dartmouth Mall, grocery stores, and the everyday destinations that keep your routine intact and your week running smoothly.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout New Bedford, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout New Bedford and Bristol County. Whether you need a ride to a medical appointment along the Acushnet Avenue corridor, a community program at Buttonwood Park, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know New Bedford's medical facilities and the quickest routes to get you there safely and on time.
- St. Luke's Hospital
- Vibra Hospital of Southeastern Massachusetts
- DaVita New Bedford Dialysis
- Fresenius Kidney Care Fairhaven
- Coastline Elderly Services
- New Bedford Council On Aging
- Buttonwood Park Community Center
For specialty care, we also provide rides to Charlton Memorial Hospital and Tobey Hospital within the Southcoast Health system, as well as Rhode Island Hospital and Boston-area facilities for advanced treatment.
Neighborhoods We Serve
We offer door-to-door service throughout New Bedford and the surrounding Bristol County communities, from downtown to the outer neighborhoods, including:
- Downtown New Bedford
- North End
- South End
- West End
- Sassaquin
- Brooklawn
- Acushnet Heights
- Far North End
Zip Codes Serviced
Our transportation covers New Bedford and the greater Bristol County area, with reliable service across these zip codes and beyond:
- 02740
- 02744
- 02745
- 02746
Whether you live near I-195, off Route 18 through downtown, along Route 140, or across the city near US-6, our transportation network covers your area. We know New Bedford's roads and the best routes to get you where you need to go.
Serving Nearby Communities Including Fairhaven, Dartmouth, Acushnet, Freetown, Fall River, Mattapoisett, Marion, Wareham & Beyond
Need a ride to St. Luke's Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach us at 877-369-5457 or tap the "Book a Ride" button anywhere on our site. For non-urgent trips, scheduling a day or two ahead is ideal, though same-day rides may be available depending on where you are in New Bedford.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
New Bedford is compact, so most in-city rides need just a day of notice. For recurring appointments like dialysis, we'll set up a standing schedule. Riders heading to Fall River, Dartmouth, or Wareham for Southcoast Health specialty appointments should book 24-48 hours ahead to account for highway and bridge traffic.
What if I need a wheelchair-accessible vehicle?
Tell us when you book and we'll assign the right vehicle. We have wheelchair-accessible vans with ramps and secure tie-down systems that accommodate manual wheelchairs, power chairs, and scooters — everything is ready before we arrive.
Can a family member or caregiver ride with me?
Absolutely — a family member or caregiver is welcome to ride along, and there's typically no additional charge. Mention it when you schedule so your driver knows to expect a companion.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a dedicated ride service for people who need reliable transportation to medical appointments but don't require an ambulance. It covers everything from dialysis and doctor visits to hospital discharges and follow-up care.
NEMT serves seniors who no longer drive, people living with disabilities, and anyone whose health makes it unsafe to get behind the wheel. Vehicles include wheelchair-accessible vans with ramps and tie-downs, stretcher transport for patients who can't sit upright, and standard cars with drivers trained in walking assistance.
Common NEMT rides include recurring appointments like dialysis three times a week, cancer treatments, and routine doctor visits. Single trips — such as a ride home after outpatient surgery or a hospital discharge — are just as common. The goal is straightforward: help people reach the care they need to stay healthier and independent.
Powered by Modern Technology
Our rides are powered by Duet, a trusted NEMT software platform that provides real-time vehicle tracking, reliable scheduling, and easy communication between you and your driver throughout every trip.
More Than a Ride
When you book a ride with us, you're placing someone you love in our care. We treat every passenger the way we'd want our own family treated — with patience, attention, and a commitment to getting them home safely. That's not a tagline. It's how we operate, every single trip.