Non-Emergency Medical Transportation in Millis, MA
Safe, reliable rides for seniors and individuals with disabilities throughout Millis, Norfolk County, and along the Route 109 corridor.
Why Choose Us
Millis is a small MetroWest town with only a single in-town primary care office, so nearly every specialty appointment begins with a trip out along Route 109 or up I-495. Residents regularly head to Newton-Wellesley Medical Group Primary Care Millis for routine visits, then travel on to Newton-Wellesley Hospital, MetroWest Medical Center in Framingham, or Beth Israel Deaconess Hospital in Needham for anything more involved. With no MBTA commuter rail stop inside town limits and limited ride options for seniors who no longer drive, door-to-door medical transportation closes a gap families feel every week.
Rides start at your front door, not at the end of a driveway. Our driver offers a steady arm down the walkway, gets you settled in the vehicle, and walks you to the entrance at the other end. When your appointment wraps, the return trip is already lined up. It's the kind of care we'd want for our own parent, and every Millis neighbor who rides with us is treated that way.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've used them twice now for post-surgery rides home. Both times the driver was on time, polite, and careful. The vehicles are always clean and well-maintained. Reliable service every time.
– Christopher M.
Weekly physical therapy appointments for my knee recovery. The driver knows my schedule now and always has the seat adjusted for me before I get in. That kind of personal attention is special.
– Harold G.
The wheelchair ramp was wide and steady. The driver guided me in straight, locked everything down, and even put a cushion behind my back for the ride. Small gestures that show genuine care.
– Loretta B.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Newton-Wellesley Hospital or MetroWest Medical Center to same-day discharges at Brigham and Women's in Boston, we're there the moment the paperwork clears — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — standing runs to Fresenius Kidney Care Blackstone Valley and other regional dialysis centers, built around your chair time and the I-495 commute.
Learn More on Dialysis Rides
Doctor Appointments
Routine visits at Newton-Wellesley Medical Group on Main Street, specialist check-ins in Needham or Framingham, labs and imaging — we'll get you to any doctor's office around Millis and have a return ride queued up.
Learn More on Doctor Rides
Senior Center Transportation
Regular trips to the Millis Council on Aging on Main Street for lunches, fitness classes, and social programs, so staying connected never hinges on a neighbor being free that morning.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a same-day procedure at any nearby surgical center, we're the ride home you can lean on — gentle, unhurried, and pulled up the moment the recovery nurse gives the nod.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Millis Public Library, Stop & Shop at the Medway plaza along Route 109, Natick Mall for a family outing, or an afternoon at Patriot Place in Foxborough.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Millis, MA and Beyond
Our door-to-door service carries Millis riders to medical campuses, senior programs, and everyday destinations throughout Norfolk County and the wider MetroWest region. Whether the trip ends at a dialysis chair in the Blackstone Valley, a Boston teaching hospital, or a family gathering in Medfield, we handle the drive.
Healthcare Facilities We Serve
Our drivers know Millis's rural side roads and the fastest Route 109 and I-495 paths to every hospital, clinic, and dialysis center residents rely on.
- Brigham and Women's Hospital
- Newton-Wellesley Hospital
- MetroWest Medical Center
- Beth Israel Deaconess Hospital – Needham
- Newton-Wellesley Medical Group Primary Care Millis
- Fresenius Kidney Care Blackstone Valley
- Millis Council on Aging
- The Residence at Charles Meadow
For academic and specialty care, we also carry Millis riders into Boston for appointments at Brigham and Women's, Massachusetts General, Beth Israel Deaconess, and Dana-Farber Cancer Institute.
Neighborhoods We Serve
We offer door-to-door service across Millis and the surrounding neighborhoods where riders call home, reaching each of the areas listed below:
- Millis Center
- East Millis
- Rockville
- Oakland
- Causeway Historic District
- Clicquot
- Lansing Mill
- Birch Island
Zip Codes Serviced
Our service centers on the 02054 ZIP code in Millis and reaches into adjacent Norfolk County towns, covering each of the ZIPs listed below:
- 02054
- 02053
- 02052
- 02056
- 01746
- 02038
Whether your home sits along Route 109 near Millis Center, off Route 115 toward Norfolk, on Route 16 heading into Holliston, or near the I-495 on-ramp for cross-region trips to Boston teaching hospitals, we pull right up to your door and plan pickups around the Route 109 commuter backup.
Serving Nearby Communities Including Medway, Medfield, Norfolk, Sherborn, Holliston, Franklin, Walpole, Dover, Natick, Bellingham & Beyond
Need a ride to Newton-Wellesley Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Dial 877-369-5457 or use the "Book a Ride" button near the top of this page. A day or two of advance notice helps for non-urgent trips, but same-day pickups in Millis can often be arranged based on what vehicles are already out on the MetroWest corridor.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Because Millis has no hospital of its own and most specialty care sits 15 to 45 minutes away in Milford, Framingham, Needham, or Boston, we recommend booking 48 to 72 hours ahead. Cross-region trips to Boston teaching hospitals and early-morning dialysis runs especially benefit from that extra lead time.
Do your vehicles accommodate wheelchairs?
Yes — let us know when booking and we'll send the right vehicle out to your Millis address from the start. The wheelchair-accessible vans in our service carry ramps plus tie-down systems, and they accommodate manual chairs, power chairs, and scooters without any special prep.
Can a family member ride along?
Yes — in most bookings a spouse, adult child, or caregiver can travel along at no additional charge. Just flag the second passenger during booking so the driver reserves a seat and factors them into the Millis pickup.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. In plain terms, it's a ride service built for people who need a dependable way to reach medical care but whose situation doesn't warrant an ambulance.
The riders who lean on NEMT share a few traits — older adults who've set the car keys down, neighbors living with a long-term disability, or anyone whose condition makes driving risky. Vehicles are matched to the person: wheelchair van, stretcher unit, or sedan with hands-on walking support.
A large share of NEMT trips runs on a weekly rhythm — dialysis sessions, infusion cycles, rehab blocks, recurring specialist check-ins. The remaining trips tend to be one-off needs like an outpatient surgery pickup or a hospital release home. The aim stays the same either way: keeping riders tied to care that keeps them well.
Powered by Modern Technology
Every Millis ride is coordinated through Duet (https://www.duetinc.com/), a leading NEMT software platform that provides live vehicle tracking, dependable scheduling, and an open line of communication between rider, family, and driver.
More Than a Ride
Booking with us means handing a parent, a spouse, or a close friend into our care for the length of a trip, and that trust guides every decision we make. From the first phone call to the moment your loved one steps back inside their Millis home, nobody on either end should have a reason to worry.