Non-Emergency Medical Transportation in Medfield, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Medfield is a quiet Norfolk County town of roughly 12,500 people with no hospital inside its borders, which means nearly every medical visit involves a drive across the town line. Primary care and specialty appointments tend to route east along Route 109 to Beth Israel Deaconess Hospital-Needham and Newton-Wellesley Hospital, or west toward Milford Regional Medical Center, while recurring dialysis runs head into Westwood and Norwood for treatment at Fresenius Kidney Care centers. Boston teaching hospitals like Brigham and Women's and Mass General sit another 30 minutes up I-95, and the rush-hour squeeze on that corridor shapes almost every morning pickup.
Each ride begins on the front step, never at the mailbox. Our drivers offer a steady arm down the walk, settle you into the seat, and stay alongside until you've cleared the doorway at the clinic on the other end. The return ride is already on its way before your visit finishes. It's the level of care we'd arrange for our own parents, and it travels with every Medfield rider we carry.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My discharge got delayed by two hours and they adjusted without any hassle. The driver waited patiently and helped me with my bags. That kind of flexibility means everything when you're already having a tough day.
– Patricia D.
Three times a week, every week, rain or shine. That's the schedule my husband needs for his treatments, and that's exactly what they deliver. Dependable is an understatement.
– Cynthia L.
I've been in a power wheelchair for years and most transport services make me feel like an inconvenience. Not these folks. The driver treated me with dignity and made sure my chair was positioned exactly how I wanted it.
– Antonio R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled pre-op visits at Beth Israel Deaconess Hospital-Needham or Newton-Wellesley Hospital to same-day releases out of Milford Regional Medical Center, we're at the door the minute the discharge paperwork clears.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — steady runs to Fresenius Kidney Care Westwood and Fresenius Kidney Care NxStage Norwood on a standing schedule built around your chair time and nothing else.
Learn More on Dialysis Rides
Doctor Appointments
Primary care, cardiology, imaging, lab work — we'll bring you to any physician's office around Medfield and have a ride heading back the moment the visit wraps.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to The Center on Ice House Road for meals, fitness classes, and social programming, so the weekly rhythm you look forward to never falls off the calendar.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a same-day procedure at any nearby surgical center, we're the ride home you can lean on — unhurried, gentle, and standing by the moment recovery staff wave you through.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to services at First Parish Unitarian Universalist or St. Edward the Confessor, a stop at the Medfield Public Library, a grandchild's birthday, or a Saturday at Legacy Place in Dedham.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Medfield, MA and Beyond
We handle door-to-door rides to medical campuses, senior programs, and everyday stops across Medfield and the rest of Norfolk County. Whether the destination is a dialysis chair in Westwood, a specialist at Newton-Wellesley, or a Sunday dinner at a relative's home in Walpole, we take care of the drive.
Healthcare Facilities We Serve
Our drivers know Medfield's rural roads and the quickest routes out to each hospital, dialysis center, and specialty clinic across the region.
- Beth Israel Deaconess Hospital-Needham
- Milford Regional Medical Center
- Newton-Wellesley Hospital
- Fresenius Kidney Care Westwood
- Fresenius Kidney Care NxStage Norwood
- The Center (Medfield Senior Center)
For academic and specialty care, we carry Medfield riders into Boston to Brigham and Women's, Mass General, Dana-Farber, and Boston Children's Hospital.
Neighborhoods We Serve
We provide door-to-door service throughout Medfield and the surrounding pockets of town, reaching each of the areas listed below:
- Medfield Center (Downtown)
- The Hospital Road area
- North Meadows
- West Medfield
- Harding
- Rocky Woods area
Zip Codes Serviced
Our service covers every address inside Medfield's single ZIP code and extends into the wider Norfolk County communities served on the list below:
- 02052
- 02030
- 02054
Whether your home sits along Route 109 through Medfield Center, off Route 27 toward Walpole, near Route 128 for the Needham corridor, or close to I-95 for the Boston run, we'll pull up to your door. We plan pickups around the I-95 northbound crunch each weekday morning.
Serving Nearby Communities Including Dover, Walpole, Norfolk, Millis, Sherborn, Westwood, Norwood, Needham, Franklin, Wrentham & Beyond
Need a ride to Beth Israel Deaconess Hospital-Needham or another medical facility?
Frequently Asked Questions
How do I book a ride?
Dial our booking line at 877-369-5457 or use the "Book a Ride" button at the top of any page. Non-urgent trips generally work best with a day or two of lead time, and same-day pickups can often be pieced together depending on which drivers are open near your neighborhood.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Because Medfield has no in-town hospital, almost every ride crosses into Needham, Norwood, Milford, or Boston, so 24 to 48 hours of notice works well for most trips. Early-morning dialysis runs and same-day discharges from Boston hospitals do best with longer lead time so we can time around I-95 traffic.
Do your vehicles accommodate wheelchairs?
Yes — flag it when you book and the right vehicle is assigned before the driver heads out. Our wheelchair-accessible vans are fitted with ramps and secure four-point tie-down systems, and they handle manual chairs, power chairs, and mobility scooters without issue.
Can a family member ride along?
Yes, in most cases a spouse, adult child, or caregiver is welcome to ride along at no extra cost. Just flag the extra passenger when you book so the driver holds a seat open and plans the pickup for two people.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. In practical terms, it's a supportive ride service designed for people who need help getting to and from medical care but aren't facing a situation that warrants an ambulance call.
The riders who lean on NEMT tend to share a few traits — older adults who no longer drive, residents living with a disability, and anyone whose health makes driving risky. The vehicles match the situation, from wheelchair-accessible vans to stretcher-capable units to standard cars staffed by drivers trained in walking support.
A large portion of NEMT work repeats on a weekly beat — dialysis three mornings a week, chemotherapy cycles, physical therapy blocks, and specialist check-ins. Other runs are one-time events, like a surgery pickup or a hospital discharge. The purpose holds: keeping people connected to the care that keeps them well.
Powered by Modern Technology
Every Medfield trip is coordinated through Duet (https://www.duetinc.com/), a leading NEMT software platform built on live vehicle tracking, dependable scheduling, and an open line of communication between rider and driver from pickup through drop-off.
More Than a Ride
When a Medfield family books with us, they're handing over a parent, a spouse, or a lifelong friend for the length of a trip — and the weight of that never dulls into habit. Every decision on our end ties back to one line: the person you love should never have to second-guess the ride, and neither should you.