Non-Emergency Medical Transportation in Lawrence, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Lawrence is a compact city, but getting to the right medical facility at the right time isn't always simple. Merrimack Health Lawrence Hospital sits near the center of town on Haverhill Street, and Fresenius Medical Care serves dialysis patients along the Merrimack Street corridor — but when residents need specialty care, that often means a 40-mile trip to Boston or a visit to Lahey Hospital in Burlington via I-495. We provide professional, door-to-door medical transportation throughout Lawrence and Essex County for dialysis appointments, hospital visits, specialist trips, and the everyday rides that keep life moving.
Every ride begins at your front door. Our drivers come to greet you, help you to the vehicle, and make sure you're comfortable before we head out. When your appointment wraps up, we're there waiting. It's the kind of care we'd want for our own families — steady, reliable, and built on the trust that the person in our vehicle is the person you love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was nervous about getting home after my surgery, but the driver put me at ease right away. He was patient while I got settled and drove carefully. The whole experience was smooth and stress-free.
– Angela R.
My father needs rides to his treatments twice a week and consistency matters. Same time, same reliability, every single week. They've never let us down in six months of service.
– Brenda K.
As a wheelchair user, transportation used to be my biggest source of stress. These drivers actually know how to operate the ramp and secure a chair properly. I feel safe every single ride.
– James D.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Merrimack Health Lawrence Hospital to discharge pickups at Holy Family Hospital in Methuen, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Medical Care and other dialysis centers in and around Lawrence on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Lawrence and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Lawrence Senior Center on Haverhill Street and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, the Merrimack Valley Mall in Methuen, grocery stores, and anywhere else everyday life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Lawrence, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Lawrence and Essex County. Whether you're heading to a medical appointment, a community program, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Lawrence's medical facilities and can get you there safely and on time.
- Merrimack Health Lawrence Hospital
- Holy Family Hospital – Methuen
- Fresenius Medical Care
- Lawrence Senior Center
- Mary Immaculate Health/Care Services
- AgeSpan
- OASIS Community Adult Day Care
- The Berkeley Retirement Home & Nursing Center
For specialty care, we also provide transportation to Lahey Hospital & Medical Center in Burlington, Tufts Medical Center, and Massachusetts General Hospital in Boston.
Neighborhoods We Serve
We provide door-to-door rides throughout Lawrence's distinct neighborhoods and the surrounding Essex County communities, including:
- South Lawrence
- North Common
- Tower Hill
- Prospect Hill
- Lawrenceville
- Mount Vernon
- South Common
Zip Codes Serviced
We serve patients and residents across Lawrence and Essex County, covering all major ZIP codes including:
- 01840
- 01841
- 01842
- 01843
Whether you live near I-495, off Route 28, along Route 114, or anywhere else in the city, our transportation network covers your area. We know Lawrence's roads and the fastest routes around rush-hour congestion on Merrimack Street and Broadway.
Serving Nearby Communities Including Methuen, Andover, North Andover, Haverhill, Lowell, Salem, Dracut, Lawrence Township & Beyond
Need a ride to Merrimack Health Lawrence Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Call us at 877-369-5457 or hit the "Book a Ride" button on our website. For non-urgent rides, booking 24-48 hours ahead gives us time to get everything arranged, but same-day availability may be possible depending on where you are.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For local trips in Lawrence — hospital visits, dialysis, clinic appointments — 24 hours ahead is typically enough. For Boston-area specialty care at Mass General or Lahey Burlington, plan on 48-72 hours. Recurring rides like dialysis can be set up as a standing schedule.
What if I need a wheelchair-accessible vehicle?
Tell us when you book and we'll handle the rest. Our vehicles include wheelchair-accessible vans with ramps and secure tie-down systems built for manual wheelchairs, power chairs, and scooters. The right vehicle will be assigned before your ride.
Can a family member or caregiver ride with me?
Yes — a family member or caregiver is welcome to ride along at no additional cost in most cases. Include that detail when you book so we can seat everyone comfortably.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation — NEMT — is a professional ride service for people who need a safe, reliable way to reach medical appointments but don't require emergency care or an ambulance. It fills the gap between a taxi and an ambulance.
NEMT serves seniors who've stopped driving, people with disabilities, and anyone managing ongoing health conditions that make driving difficult or unsafe. Vehicles range from standard cars with walking-assistance drivers to wheelchair-accessible vans with ramps and tie-downs, to stretcher transport for patients who must remain lying flat.
Most riders use NEMT on a recurring schedule — dialysis, physical therapy, or specialist care. Others need it for one critical trip, like getting home after surgery or a hospital discharge. Either way, the goal is the same: making sure people reach the care that keeps them well.
Powered by Modern Technology
Our rides run on Duet, a trusted NEMT platform that delivers real-time scheduling, live driver tracking, and seamless communication from booking to drop-off. Learn more at duetinc.com.
More Than a Ride
Every time someone books a ride with us, they're putting a parent, a partner, or a friend in our hands. That's not something we take lightly. From the first call to the final drop-off, we run every ride with one thing in mind: the people waiting at home for a call saying their loved one arrived safely.