Non-Emergency Medical Transportation in Framingham, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Getting to a medical appointment in Framingham means navigating a city where healthcare facilities line the Route 9 corridor while residential neighborhoods stretch north to Saxonville and west toward Nobscot. Whether you're heading to MetroWest Medical Center for a scheduled visit, a dialysis session at Fresenius Kidney Care Framingham, or a follow-up at Leonard Morse Hospital, we provide professional, door-to-door transportation across Framingham and Middlesex County. We cover dialysis rides, specialist appointments, hospital trips, and the everyday outings that keep life moving — groceries at Shoppers World, Sunday services, or lunch with friends at the Callahan Center.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When you're done with your appointment, they're waiting. It's the kind of care we'd want for our own families — attentive, dependable, and rooted in the understanding that the person riding with us is someone you trust us with completely.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was discharged with strict instructions not to bend or twist. The driver helped me into the vehicle in a way that kept my spine straight. He clearly had training for situations like mine.
– Bruce N.
Regular rides to my wife's radiation appointments. The drivers have been unfailingly kind during what's been the hardest period of our lives. Transport is the one thing we don't have to worry about.
– Jack A.
My daily wheelchair makes transport complicated because of its size and weight. But these drivers always manage it skillfully. I never feel rushed or that my chair is a burden. Truly professional.
– Harriet A.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at MetroWest Medical Center to discharge pickups at Leonard Morse Hospital, we're there when you need us — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Framingham and other dialysis centers across the MetroWest region on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Framingham and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Framingham Callahan Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Shoppers World, Natick Mall, church services, birthday celebrations, grocery runs, prescription pickups, and anywhere else your daily routine takes you around Framingham.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Framingham, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Framingham and Middlesex County. Whether you're heading to a medical appointment along the Route 9 corridor, a community program at the Callahan Center, or a family gathering in a nearby town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Framingham's medical facilities and can get you there safely and on time.
- MetroWest Medical Center
- Leonard Morse Hospital
- Fresenius Kidney Care Framingham
- St. Patrick's Manor
- Framingham Callahan Center
- Brookdale Cushing Park
For specialty care, we also provide rides to Brigham and Women's Hospital and Dana-Farber Cancer Institute in Boston, as well as UMass Memorial Medical Center in Worcester.
Neighborhoods We Serve
We offer door-to-door medical and non-medical transportation throughout Framingham's neighborhoods and the surrounding MetroWest communities, including:
- Framingham Centre
- Saxonville
- Nobscot
- Lokerville
- Coburnville
- Downtown Framingham
Zip Codes Serviced
Our non-emergency medical transportation covers all major zip codes across Framingham and the surrounding Middlesex County area, including:
- 01701
- 01702
- 01703
- 01704
Whether you live near the Massachusetts Turnpike, along Route 9, off Route 30, or close to I-495, our transportation network covers your area. We know Framingham's roads and the best routes to get you where you need to go.
Serving Nearby Communities Including Natick, Ashland, Sudbury, Marlborough, Southborough, Wayland, Sherborn, Wellesley, Holliston & Beyond
Need a ride to MetroWest Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach us at 877-369-5457 by phone or hit the "Book a Ride" button right on our website. Giving us a day or two of lead time is best for non-urgent trips, but same-day availability sometimes opens up depending on driver schedules near Framingham.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two of notice works well for most rides. Framingham's Route 9 corridor gets congested during commute hours, so giving us extra lead time for peak-hour appointments — particularly at MetroWest Medical Center — helps us plan the best route. Dialysis patients can lock in a weekly recurring schedule with one call.
What if I need a wheelchair-accessible vehicle?
Yes — tell us when you're booking and we'll match you with the right vehicle. Our wheelchair-accessible vans feature ramps and tie-down systems designed for manual chairs, power chairs, and scooters, so everything is set up and secure before the ride begins.
Can a family member or caregiver ride with me?
Of course. A companion — whether that's a spouse, adult child, or caregiver — can join you on the ride at no additional cost in most situations. Mention it during booking so the driver knows to expect an extra passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, provides door-to-door rides for people who can't drive themselves to medical care but don't need emergency services. Think dialysis appointments, follow-up visits, hospital discharges, and post-surgery pickups.
The service is built around seniors who no longer drive, individuals with disabilities, and anyone whose health makes getting around on their own unsafe. Vehicles range from wheelchair-accessible vans with ramps and secure tie-downs to stretcher units for patients who must remain lying down, plus standard cars with drivers trained in hands-on walking assistance.
Common NEMT rides include recurring appointments like dialysis three times a week, cancer treatments, physical therapy, and routine doctor visits. Single rides for outpatient surgery pickups and hospital discharges are just as common. The goal is simple: make sure people can reach the care that keeps them healthy and living independently.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. This gives you real-time vehicle tracking, reliable scheduling, and direct communication with your driver from the moment you book until you're home.
More Than a Ride
Every call we receive is a family putting someone they love in our care. We don't take that lightly. From the first phone call through the moment your loved one is safely back home, everything about our service is built around one idea: the people who ride with us — and the families waiting for them — should never have to worry about the ride itself.