Non-Emergency Medical Transportation in Dracut, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Dracut is a residential town where most major medical care means traveling outside of town — Lowell General Hospital is a short drive down Route 38, dialysis patients depend on Fresenius Kidney Care Lowell just across the city line, and specialty appointments often mean navigating I-93 south to Burlington or Boston. We provide professional, door-to-door medical transportation across Dracut and Middlesex County for dialysis sessions, hospital visits, doctor appointments, and the everyday rides that keep life moving — like programs at the Dracut Council On Aging or a family dinner in Nashua.
Our drivers meet you at your front door, walk alongside you to the vehicle, and make sure you're comfortable and secure before the trip begins. At the other end, they walk you right to the entrance. When your appointment is done, they're there. It's the kind of careful, personal attention we'd want for our own parents — and it's what every person in our care receives.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Discharge day is stressful enough without transportation headaches. They eliminated that worry completely. On time, professional, compassionate. Everything a medical transport service should be.
– Susan R.
My mom has Alzheimer's and needs someone she can trust for her thrice-weekly rides. The drivers are gentle and patient with her confusion. They treat her with dignity every single time.
– Donna A.
I was nervous about the ramp in the rain, but the driver had it covered. He laid down a non-slip mat and guided me in carefully. No drama, no slipping, just professional service in any weather.
– Travis M.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled appointments at Lowell General Hospital to discharge pickups at the Saints Campus, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Lowell and other dialysis centers in the Merrimack Valley on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Dracut and the surrounding area and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Dracut Council On Aging on Mammoth Road and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to St. Marguerite d'Youville Parish, family gatherings, Pheasant Lane Mall in Nashua, grocery stores, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Dracut, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Dracut and Middlesex County. Whether you need a ride to a hospital appointment in Lowell, a specialist visit in Burlington, or a family gathering in a nearby town, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities that Dracut residents depend on and can get you there safely and on time.
- Lowell General Hospital
- Lowell General Hospital – Saints Campus
- Circle Health Urgent Care – Dracut
- Mill City Medical Group
- Fresenius Kidney Care Lowell
- Dracut Council On Aging
- The Arbors at Dracut Assisted Living and Memory Care
For specialty care, we also provide transportation to Lahey Hospital & Medical Center in Burlington, Massachusetts General Hospital in Boston, and beyond.
Neighborhoods We Serve
We offer door-to-door service across all of Dracut and the surrounding Merrimack Valley communities, including:
- Dracut Center
- Collinsville
- Navy Yard
- Kenwood
- East Dracut
- Dracut Highlands
Zip Codes Serviced
We provide transportation throughout Dracut and the greater Middlesex County area, covering these zip codes and the surrounding neighborhoods:
- 01826
- 01850
- 01852
- 01854
Whether you live along Route 113, off Route 38 near the Lowell line, or closer to I-93 or I-495, our transportation network covers your area. We know these roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Lowell, Tyngsborough, Methuen, Pelham, Tewksbury, Chelmsford, Lawrence, Nashua & Beyond
Need a ride to Lowell General Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach us at 877-369-5457 or use the "Book a Ride" button on our website. For non-urgent appointments, a day or two of advance notice helps us match the right driver and vehicle to your ride, though same-day availability may be possible.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
At least 24 hours ahead works best, especially for early appointments at Lowell General Hospital or trips to Burlington or Boston. Route 38 and Route 113 see heavy traffic during rush hours, so morning lead time helps. For recurring needs like dialysis, we set up a standing schedule so every session is covered.
What if I need a wheelchair-accessible vehicle?
Just mention it when you book your ride. We have wheelchair-accessible vans equipped with ramps and tie-down systems that safely accommodate manual wheelchairs, power chairs, and mobility scooters. We'll make sure the right vehicle is ready when we arrive.
Can a family member or caregiver ride with me?
Yes — a family member or caregiver is welcome on any ride, typically at no extra cost. Just let us know when you book so the driver is prepared for an additional passenger.
Questions? We're here to help!
What is NEMT?
NEMT stands for Non-Emergency Medical Transportation. It's a professional ride service for people who need reliable help getting to healthcare appointments but don't have a medical emergency that calls for an ambulance.
The riders who depend on NEMT include seniors who can no longer drive, people managing disabilities, and anyone whose health makes operating a vehicle difficult. Vehicles are matched to each rider — wheelchair-accessible vans with ramps and tie-downs, stretcher transport for those who can't sit upright, and sedans with drivers trained in walking assistance.
Many of these rides happen on a set schedule — dialysis three times a week, radiation cycles, physical therapy, regular doctor visits. Others are one-time rides home after outpatient surgery or a hospital discharge. The goal behind every trip is straightforward: keep people connected to the care that keeps them healthy and living at home.
Powered by Modern Technology
Dracut-area rides are powered by Duet, a leading NEMT software platform. That means real-time vehicle tracking, dependable scheduling, and direct communication between you and your driver on every trip.
More Than a Ride
When someone books a ride with us, they're placing a parent, a spouse, or a neighbor in our hands. We take that seriously. From the first phone call to the moment your loved one is back home, everything we do centers on one promise: no one in our care should ever have to second-guess the ride.