Non-Emergency Medical Transportation in Cambridge, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Cambridge may only span seven square miles, but getting to the right medical facility on time takes more than proximity. Between narrow one-way streets, heavy university traffic near Harvard and Kendall Squares, and bridge crossings over the Charles River, a short distance can turn into a long ride. We provide professional, door-to-door medical transportation throughout Cambridge and Middlesex County — from appointments at Mount Auburn Hospital on Mount Auburn Street to dialysis sessions at DaVita Northeast Cambridge, specialist visits at CHA Cambridge Hospital, and the everyday rides that keep your life moving forward.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When you're done at your appointment, they're right there waiting. It's the kind of care we'd arrange for our own families — attentive, on time, and built on the understanding that the person in our vehicle is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my stroke, getting in and out of vehicles was terrifying. The driver was patient, calm, and knew exactly how to help. He made me feel safe when I was at my most vulnerable.
– Judy W.
I oversee transportation for my elderly neighbor since her children live far away. The service has been remarkable — reliable, caring, and always on time. She considers the drivers her friends.
– Phyllis M.
After years of bad wheelchair transport experiences, I was ready to give up on going to my appointments. This service restored my faith. Professional, respectful, and genuinely good at what they do.
– Vincent M.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Mount Auburn Hospital to discharge pickups at CHA Cambridge Hospital or Spaulding Hospital Cambridge, we'll be there when you need us — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Northeast Cambridge Dialysis and other dialysis centers across Middlesex County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Cambridge and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Citywide Senior Center, the North Cambridge Senior Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, CambridgeSide mall, the Cambridge Public Library, grocery stores, and all the everyday destinations that keep life feeling normal.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Cambridge, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Cambridge and Middlesex County. Whether you're heading to a medical appointment at Mount Auburn Hospital, a community program in Central Square, or a family gathering in a neighboring town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Cambridge's medical facilities and the quickest routes to get you there safely and on time.
- Mount Auburn Hospital
- CHA Cambridge Hospital
- Spaulding Hospital Cambridge
- DaVita Northeast Cambridge Dialysis
- Citywide Senior Center
- North Cambridge Senior Center
For specialty and tertiary care, we also provide transportation across the Charles River to Massachusetts General Hospital, Beth Israel Deaconess Medical Center, and Dana-Farber Cancer Institute in Boston.
Neighborhoods We Serve
We offer door-to-door service throughout Cambridge's neighborhoods and the surrounding Middlesex County communities, including:
- Harvard Square
- Kendall Square
- Inman Square
- Central Square
- Porter Square
- East Cambridge
- Cambridgeport
- North Cambridge
Zip Codes Serviced
We provide transportation throughout Cambridge and Middlesex County, covering the ZIP codes that matter most for medical access, including:
- 02138
- 02139
- 02140
- 02141
- 02142
Whether you live near I-93, off Route 2, along Massachusetts Avenue, or across the city near US-1, our transportation network covers your area. We know Cambridge's streets and the best routes to get you where you need to go — including bridge crossings into Boston.
Serving Nearby Communities Including Boston, Somerville, Arlington, Watertown, Belmont, Medford, Brookline, Everett & Beyond
Need a ride to Mount Auburn Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can call us at 877-369-5457 or tap the "Book a Ride" button on our website. We recommend booking 24-48 hours ahead for non-urgent rides, though same-day availability may be possible depending on your location.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking at least 24 hours ahead is ideal. Cambridge traffic near Harvard and Kendall Squares and on the bridge crossings into Boston can slow things down, so extra lead time helps. If you have recurring appointments like dialysis, we can build a repeating schedule so every ride is already confirmed.
What if I need a wheelchair-accessible vehicle?
Absolutely — just mention it when you schedule. Our fleet includes vans fitted with ramps and secure tie-down systems designed for manual wheelchairs, power chairs, and scooters. We'll match the right vehicle to your needs automatically.
Can a family member or caregiver ride with me?
Yes — a companion is welcome to ride along at no additional charge in most cases. Simply mention it during booking so we can make sure there is room and your driver expects the extra passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a dedicated ride service for people who need dependable help reaching medical appointments but whose condition does not call for an ambulance. Rides range from dialysis sessions and specialist visits to hospital discharges and post-surgical pickups.
The service is built for seniors who no longer drive, individuals living with disabilities, and anyone whose health makes it unsafe to operate a vehicle. Vehicles include wheelchair-accessible vans with ramps, stretcher units for patients who must remain flat, and sedans with drivers trained to offer hands-on walking assistance.
Typical trips include recurring appointments such as dialysis three times a week, radiation therapy, and physical rehabilitation, along with one-time needs like post-surgery pickups and discharge rides. The purpose behind every ride is straightforward: help people reach the care they depend on so they can stay healthier and maintain their independence.
Powered by Modern Technology
Every ride is powered by Duet, a leading NEMT software platform that delivers real-time vehicle tracking, dependable scheduling, and direct communication between you and your driver from booking to arrival.
More Than a Ride
When you call us, you're placing a parent, a spouse, or a friend in our hands. We don't take that lightly. From the first phone call to the moment your loved one walks through their front door, every detail is built around one principle: the families who trust us should never have to worry about the ride.