Non-Emergency Medical Transportation in Brookline, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Brookline sits at the doorstep of some of the best healthcare in the country, but getting there on time still takes the right ride. Whether you're heading to Beth Israel Deaconess Medical Center, a dialysis session at DaVita Brookline Dialysis on Washington Street, or a specialist in the Longwood Medical Area just across the Boston line, we provide professional, door-to-door transportation throughout Brookline and Norfolk County. Our service covers dialysis appointments, hospital visits, doctor checkups, and the everyday rides that keep life on track — from programs at the Brookline Senior Center to dinner with family in Newton.
Every ride begins at your front door. Our drivers greet you, walk with you to the vehicle, and make sure you're settled before we head out. When your appointment wraps up, they're right there waiting. It's the kind of care we'd arrange for our own families — unhurried, reliable, and grounded in the understanding that the person riding with us is someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was discharged with a wound vac and needed careful handling. The driver understood the situation completely and was incredibly careful. The ride was smooth and I arrived home without any issues.
– Gregory K.
Three times a week for my father's treatments. The morning drivers are always pleasant even at 6 AM pickups. That consistency and good attitude make a real difference in his day.
– Alan W.
I use a manual wheelchair and usually need help with the push up the ramp. The driver didn't even need to be asked — he stepped right in, pushed me up smoothly, and got me secured quickly.
– Beatrice K.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Beth Israel Deaconess Medical Center to discharge pickups at Brigham and Women's Hospital or New England Baptist Hospital, we're there on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Brookline Dialysis and other dialysis centers across Norfolk County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Brookline and the Longwood Medical Area, and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Brookline Senior Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Shops at Chestnut Hill, Coolidge Corner, church, family gatherings, grocery stores, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Brookline, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Brookline and Norfolk County. Whether you're heading to the Longwood Medical Area, a community program in Coolidge Corner, or a family gathering in a nearby town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Brookline's medical landscape and the fastest routes to get you to your appointment safely and on time.
- Beth Israel Deaconess Medical Center
- Brigham and Women's Hospital
- Massachusetts General Hospital
- New England Baptist Hospital
- DaVita Brookline Dialysis
- Brookline Senior Center
- HRI Hospital
For specialty care, we also provide rides to Dana-Farber Cancer Institute, Boston Children's Hospital, and other facilities in the Longwood Medical Area and beyond.
Neighborhoods We Serve
We offer reliable, door-to-door transportation service throughout Brookline and the surrounding Norfolk County communities, including:
- Coolidge Corner
- Brookline Village
- Washington Square
- Chestnut Hill
- Brookline Hills
- Cleveland Circle
- Longwood
Zip Codes Serviced
We provide transportation throughout Brookline and the broader Norfolk County area, covering these zip codes and more:
- 02445
- 02446
- 02467
- 02147
Whether you live near Route 9, along Beacon Street, off Commonwealth Avenue, or close to I-90, our transportation network covers your area. We know Brookline's roads and the best routes to every major medical facility nearby.
Serving Nearby Communities Including Boston, Newton, Cambridge, Needham, Dedham, Watertown, Somerville, Allston-Brighton & Beyond
Need a ride to Beth Israel Deaconess Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call 877-369-5457 and speak with our team directly, or you can tap "Book a Ride" on this page. We suggest reserving a day or two ahead for standard visits, though last-minute availability often opens up.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Brookline is compact and close to major hospitals, so next-day scheduling usually works. For morning rush-hour rides along Route 9 or Beacon Street, book at least 24 hours ahead. Recurring dialysis patients get a standing schedule so every session is covered.
What if I need a wheelchair-accessible vehicle?
Absolutely — just mention it when you schedule and we'll match you with the right vehicle. Our fleet includes vans outfitted with ramps and four-point securement systems built to handle manual wheelchairs, power chairs, and mobility scooters safely.
Can a family member or caregiver ride with me?
Of course. A companion — whether a spouse, adult child, or home aide — can ride along at no additional charge in most situations. Mention it at booking time so your driver expects an extra passenger.
Questions? We're here to help!
What is NEMT?
NEMT stands for Non-Emergency Medical Transportation — a specialized service that bridges the gap between needing medical care and having no safe way to get there. Patients use it for dialysis appointments, hospital discharges, post-surgery rides home, follow-up visits, and any healthcare trip that doesn't call for an ambulance.
The service is built for seniors who have stopped driving, individuals managing disabilities, and anyone whose medical condition makes operating a car unsafe. Fleets include vans fitted with ramps and wheelchair securement systems, stretcher vehicles for patients who must remain flat, and sedans staffed by drivers trained to offer steady, hands-on walking assistance.
Common NEMT rides include recurring appointments like dialysis, radiation therapy, and physical rehab, along with one-time trips such as post-surgery pickups and hospital discharges. The goal is simple: help people reach the care they need so they can stay healthier and more independent.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT technology platform. That means dependable scheduling, real-time vehicle tracking, and direct communication between you and your driver from pickup to drop-off.
More Than a Ride
Families count on us because they've seen what happens when the ride falls through — a missed treatment, a stressful scramble, a loved one left waiting. We built this service around one principle: every passenger deserves the same attentive care we'd want for our own parents. From the first step out your door to the moment you're back inside, that standard holds.