Non-Emergency Medical Transportation in Avon, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Avon is a tight, two-square-mile town of roughly 4,500 people wedged between Brockton and Stoughton in Norfolk County, and that compact footprint shapes nearly every ride we run. Almost no medical care sits inside the town line, which means most trips head west on Route 28 toward Good Samaritan Medical Center and Signature Healthcare Brockton Hospital, south on Route 24 for dialysis runs to Innovative Renal Care Brockton, or up I-93 into the Boston academic hospitals for specialty care. The Route 24 northbound morning push is the single biggest variable in any early-morning pickup on our board, and every ride is planned around it.
Rides begin at the front step, not somewhere down the driveway. A driver offers a steady arm on the walkway, gets you settled into the seat, and stays alongside at the other end until you're inside the clinic or hospital entrance. Before your visit finishes, the ride home is already lined up. That's the level of care we'd want around our own parents, and it shapes every trip an Avon rider takes with us.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Getting discharged after a hospital stay is overwhelming enough without worrying about transportation. They took that stress completely off my plate. Clean vehicle, careful driver, door-to-door service.
– Sharon L.
I work full-time and can't take my father to his twice-weekly therapy sessions. This service fills that gap perfectly. The drivers treat him with respect and he always arrives on time.
– Amanda F.
The ramp deployment was quick and smooth — no jerking or tilting. The driver secured all four tie-down points without me having to say a word. Clearly well-trained and experienced with wheelchair passengers.
– David L.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled pre-op visits at Good Samaritan Medical Center to same-day releases out of Signature Healthcare Brockton Hospital, we're parked and waiting the minute the nursing team clears the paperwork.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — standing runs to Innovative Renal Care Brockton and Pure Life Renal of Stoughton on a schedule built around your chair time and the Route 24 morning pattern.
Learn More on Dialysis Rides
Doctor Appointments
Primary care, cardiology, labs, imaging — we'll carry you to any physician's office in or around Avon and have the ride home cued up the moment the appointment wraps.
Learn More on Doctor Rides
Senior Center Transportation
Regular trips to the Avon Council On Aging on East Main Street for meals, fitness classes, and member programs, so the weekly activities you plan around never drop off your calendar.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a same-day procedure at any nearby surgical center, we're the ride home you can lean on — unhurried, gentle, and pulled up the moment recovery staff wave you through.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Westgate Mall in Brockton, a weekday stop at Stop & Shop or Market Basket, Sunday service at St. Michael's Parish, or an afternoon visit with family in Randolph or Braintree.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Avon, MA and Beyond
Our door-to-door service reaches medical campuses, senior programs, and everyday destinations across Avon and the wider Norfolk County area. Whether the trip ends at a dialysis chair in Brockton, a cardiology consult in Boston, or a grandchild's birthday in Randolph, we take the drive off your plate.
Healthcare Facilities We Serve
Our drivers know Avon's short street grid and the fastest routes out to each Brockton hospital, local dialysis center, and Boston specialty clinic residents depend on.
- Good Samaritan Medical Center
- Signature Healthcare Brockton Hospital
- South Shore Hospital
- Innovative Renal Care Brockton Dialysis Center
- Pure Life Renal of Stoughton
- Avon Council On Aging
- *(if available)*
- *(if available)*
For academic and specialty care, we carry Avon riders into Boston to Massachusetts General, Brigham and Women's, Beth Israel Deaconess Medical Center, Tufts Medical Center, and Dana-Farber Cancer Institute.
Neighborhoods We Serve
We offer door-to-door service throughout Avon and the pockets of town most riders call home, reaching each of the areas listed below:
- Avon Center
- East Avon
- West Avon
- North Avon
- South Avon
- Avon Heights
- *(if available)*
- *(if available)*
Zip Codes Serviced
Our service covers every address inside Avon's 02322 ZIP code and extends into the adjacent Norfolk and Plymouth County communities and ZIP codes listed below:
- 02322
- 02301
- 02368
- 02072
Whether your home sits off Route 28 through the center of town, near Route 24 for the Brockton run, close to Route 139 toward Stoughton, or near I-93 for the Boston drive, we'll pull right up to your door. Pickups are planned around the Route 24 northbound backup so appointments hold.
Serving Nearby Communities Including Brockton, Stoughton, Randolph, Holbrook, Abington, Canton, Braintree, Easton, Whitman & Beyond
Need a ride to Good Samaritan Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
Reach our booking line at 877-369-5457 or use the "Book a Ride" button at the top of the site. For non-urgent trips, a day or two of notice works best, and same-day pickups can often be arranged depending on which vehicles are open near your address.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Local trips around Avon or over to Brockton are flexible and often come together same-day. Specialty appointments at the Boston academic hospitals — Mass General, Brigham, Beth Israel, or Dana-Farber — do best with 24 to 48 hours of notice because of the longer drive and the Route 24 and I-93 traffic windows.
Do your vehicles accommodate wheelchairs?
Yes — let us know at booking and the correct vehicle is assigned before the driver leaves the yard. Our wheelchair-accessible vans come with ramps and secure four-point tie-down systems, and they handle manual chairs, power chairs, and mobility scooters without issue.
Can a family member ride along?
Yes, in nearly every case a spouse, adult child, or caregiver is welcome on board at no additional charge. Flag the second passenger when you book so the driver reserves a seat and plans the pickup for two.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. Put simply, it's a ride service for people who need help getting to medical care but aren't facing a situation that requires an ambulance or a 911 call.
The riders who lean on NEMT tend to fall into a handful of groups — older adults who've stopped driving, residents with a long-term disability, and anyone whose condition makes driving unsafe. Vehicle types shift to fit the rider, including wheelchair vans with ramps, stretcher units for passengers who can't sit upright, and sedans with drivers trained in walking help.
A big slice of NEMT work follows a weekly rhythm — dialysis three mornings a week, infusion cycles, physical therapy, and recurring specialist check-ins. The rest covers one-off trips like post-surgery pickups or hospital releases. Either way, the purpose stays the same: keeping people connected to the care that keeps them well.
Powered by Modern Technology
Every Avon trip is booked and coordinated through Duet (https://www.duetinc.com/), a leading NEMT software platform built around live GPS tracking, dependable scheduling, and an open channel between rider and driver from the first call to drop-off.
More Than a Ride
When an Avon family calls us, they're putting a parent, a spouse, or a close friend in our hands for the length of a trip — and the weight of that never fades into background noise. Every choice on our end ties back to one simple line: the person you love shouldn't have to think about the ride, and neither should you.