Non-Emergency Medical Transportation in Plainfield, IN
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Plainfield sits just south of Indianapolis International Airport along the busy I-70 logistics corridor, and getting to the right appointment on time means knowing the roads as well as the facilities. We provide professional, door-to-door medical transportation across Plainfield and Hendricks County — to Hendricks Regional Health Plainfield Medical Center, IU Health West Hospital in neighboring Avon, the DaVita Plainfield Renal Center, and downtown Indianapolis specialty hospitals when residents need them. We also handle the everyday rides that keep life moving, from senior center programs to errands at The Shops at Perry Crossing.
Every ride starts at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before we pull away. When your appointment ends, they're already there waiting. It's the kind of care we'd want for our own parents — patient, on time, and built around the understanding that the person in our care is the person you love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My father was discharged on a Sunday afternoon and we couldn't find anyone to pick him up. These folks were available, affordable, and treated him with dignity. Can't ask for more than that.
– Helen F.
My grandmother has regular eye treatment appointments. The drivers always make sure she gets inside safely and wait until she's checked in before leaving. That extra care makes all the difference.
– Cheryl N.
The driver didn't just secure my wheelchair — he made sure the straps weren't rubbing against my legs and that I could reach my phone and water bottle. Attention to detail like that is why I keep coming back.
– Patrick G.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Hendricks Regional Health Plainfield Medical Center to discharge pickups at IU Health West Hospital in Avon, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Plainfield Renal Center and other dialysis facilities across Hendricks County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Plainfield and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Hendricks County Senior Services, Sugar Grove Senior Living, and other community programs, so you never have to miss out or rely on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, birthday celebrations, The Shops at Perry Crossing, grocery runs along US-40, family visits in Avon or Mooresville, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Plainfield, IN and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Plainfield and Hendricks County. Whether you're heading to a medical appointment, church, or a family gathering, we're here to help.
Healthcare Facilities We Serve
Our drivers know Plainfield's medical facilities and can get you there safely and on time.
- IU Health West Hospital
- Hendricks Regional Health
- Hendricks Regional Health Plainfield Medical Center
- Ascension St. Vincent Plainfield – Emergency
- DaVita Plainfield Renal Center
- Sugar Grove Senior Living
- The Oaks at Plainfield
- Hendricks County Senior Services
For specialty care, we also provide transportation into Indianapolis for treatment at IU Health Methodist Hospital, Riley Hospital for Children, and other downtown medical centers.
Neighborhoods We Serve
We offer door-to-door service throughout Plainfield and the surrounding Hendricks County neighborhoods, including these well-known areas:
- Downtown Plainfield
- Saratoga
- Springfield Farms
- The Settlement at Quaker Park
- Carriage Estates
- Hobbs Station
- Stafford Place
- Brittlebank Park area
Zip Codes Serviced
We provide transportation throughout Plainfield and Hendricks County, covering the following zip codes across town:
- 46168
- 46123
- 46122
- 46231
- 46158
- 46113
Whether you live near I-70, along US-40 (East Main Street), off Ronald Reagan Parkway, or near SR-267, our transportation network covers your area. We know Plainfield's roads and the quickest routes around airport-area traffic.
Serving Nearby Communities Including Avon, Brownsburg, Danville, Mooresville, Indianapolis, Camby, Clermont, Speedway, Greenwood & Beyond
Need a ride to IU Health West Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Two easy ways to book: call 877-369-5457 to speak with our team, or use the "Book a Ride" button on the website. For non-urgent trips we recommend booking 24-48 hours ahead, though same-day rides are sometimes available depending on where you're located in Plainfield.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A day or two of lead time works well for most appointments, and recurring needs like dialysis can be locked in on a standing schedule. Plainfield trips into downtown Indianapolis specialty hospitals often hit airport-area I-70 congestion, so 24-48 hours is especially helpful on those routes. Same-day requests are sometimes possible based on availability.
Do your vehicles accommodate wheelchairs?
Yes — just tell us when you book. Our wheelchair-accessible vans come equipped with ramps and secure tie-down systems, and we handle manual wheelchairs, power chairs, and scooters alike. We'll make sure the right vehicle is matched to your trip.
Can a family member ride along?
Of course. A family member or caregiver is welcome to ride along at no extra cost in most cases — just mention it when you book so the driver knows to expect them.
Questions? We're here to help!
What is NEMT?
NEMT — short for Non-Emergency Medical Transportation — is a professional ride service for people who need a safe, dependable way to reach medical appointments but don't need an ambulance.
The riders who count on NEMT are usually seniors who no longer drive, adults with disabilities, and anyone managing a condition that makes driving difficult. The vehicles match those needs — wheelchair-accessible vans, stretcher-equipped transport, and standard vehicles with hands-on walking assistance.
Many NEMT trips repeat on a fixed schedule: dialysis three times a week, radiation therapy, physical rehab, or regular check-ups. Others happen once, like a ride home after outpatient surgery. Either way, the goal is the same: connecting people to the care that keeps them healthy.
Powered by Modern Technology
Our rides are powered by Duet, a leading NEMT software platform that handles dispatch behind the scenes. That gives you real-time vehicle tracking, dependable scheduling, and direct communication with your driver from booking to drop-off.
More Than a Ride
A booking with us is rarely just a booking — it's a parent, a spouse, or a neighbor placed in our care for a few hours. We carry that seriously. From the first call to the moment your loved one is back home, everything we do is built around one promise: nobody you love should ever worry about the ride.