Non-Emergency Medical Transportation in Winston, GA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Winston sits in the western stretches of Douglas County, where healthcare facilities are concentrated 10 to 15 miles away in Douglasville and beyond. Getting to Wellstar Douglas Hospital for a scheduled procedure, a dialysis appointment at Fresenius Kidney Care Douglasville, or a follow-up at Tanner Medical Center Villa Rica takes planning — especially when you can't drive. We provide professional, door-to-door medical transportation throughout Winston and Douglas County for dialysis sessions, hospital visits, specialist appointments, and the everyday rides that keep life on track. Whether you live off GA-92 or along the rural roads near Bill Arp, we'll get you where you need to go safely and on time.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before we pull away. When your appointment wraps up, they're waiting. This is more than a transportation service — it's the kind of care you'd arrange for your own parent. The families who trust us with someone they love deserve nothing less.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was released late in the evening and was worried about finding a ride. They showed up right on time with a clean, comfortable vehicle. The driver was reassuring and got me home safely.
– Diane K.
Finding someone to drive my elderly aunt to her weekly appointments was stressful. Now it's not even something I think about. They just handle it, every single week, without fail.
– Stephanie D.
I use a motorized wheelchair and it's heavy. The driver handled the ramp and tie-downs like a professional. No scraping, no bumping, no fumbling. This is what proper wheelchair transport looks like.
– Robert G.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Wellstar Douglas Hospital to discharge pickups at Wellstar Cobb Hospital or Tanner Medical Center Villa Rica, we'll be there on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Douglasville, DaVita Douglas County Dialysis, and other area centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in the Winston area and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Woodie Fite Senior Center, the Douglas County Senior Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along GA-92, Arbor Place Mall in Douglasville, the grocery store, family gatherings, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Winston, GA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Winston and Douglas County. Whether you're heading to a hospital in Douglasville, a dialysis appointment, church, or a family gathering, we're here to get you there safely.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Winston and can get you there safely and on time.
- Wellstar Douglas Hospital
- Wellstar Cobb Hospital
- Tanner Medical Center Villa Rica
- Fresenius Kidney Care Douglasville
- DaVita Douglas County Dialysis
- Woodie Fite Senior Center
- Douglas County Senior Center
For specialty care, we also provide rides to Wellstar Kennestone Hospital in Marietta and to the major hospital systems in downtown Atlanta.
Neighborhoods We Serve
We offer reliable door-to-door service throughout Winston and the surrounding areas of Douglas County, including:
- Winston Village
- Bright Star
- Cedar Mountain
- Mirror Lake
- Chapel Hill
- Bill Arp
Zip Codes Serviced
We provide non-emergency medical transportation throughout Winston and the wider Douglas County area, including these zip codes:
- 30187
- 30135
- 30134
- 30180
Whether you live near I-20, off GA-92, along GA-5, or out toward US-78, our transportation network covers your area. We know the roads through western Douglas County and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Douglasville, Villa Rica, Lithia Springs, Austell, Hiram, Dallas, Powder Springs, Mableton & Beyond
Need a ride to Wellstar Douglas Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call us at 877-369-5457 or hit the "Book a Ride" button on our website. We suggest booking a day or two ahead for non-urgent appointments, though same-day rides may be available depending on vehicle availability near you.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Booking at least 24 hours ahead works best, especially for early morning appointments where I-20 traffic toward Atlanta can add 20 to 30 minutes. For recurring needs like dialysis, we'll set up a standing schedule so your rides are automatically reserved each week. Same-day rides may be available based on vehicle availability near Winston.
Do your vehicles accommodate wheelchairs?
They do. Our vehicles include wheelchair-accessible vans with ramps and secure tie-down systems built for manual wheelchairs, power wheelchairs, and scooters. Let us know when you book and we'll assign the right vehicle to your ride.
Can a family member ride along?
Yes — a family member or caregiver is welcome to join the ride at no extra charge in most cases. Just let us know when you're booking so the driver is prepared.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a dedicated ride service for people who need safe, reliable transportation to medical appointments but don't require an ambulance. It covers the space between a 911 call and asking a neighbor for a lift.
The riders who depend on NEMT are often seniors who've given up the keys, individuals managing disabilities, and anyone whose health makes driving impractical or unsafe. The vehicles are purpose-built — wheelchair-accessible vans with ramps, stretcher units for patients who can't sit upright, and standard cars with drivers who provide hands-on walking support.
Common NEMT rides include recurring appointments like dialysis, physical therapy, and cancer treatment, along with one-time needs such as hospital discharges and outpatient surgery pickups. The purpose is simple: connect people with the care that keeps them healthier and living independently.
Powered by Modern Technology
Every ride runs through Duet, a trusted NEMT software platform that handles real-time vehicle tracking, scheduling, and direct communication between you and your driver from the moment you book until you're safely home.
More Than a Ride
Booking a ride with us means placing a parent, a spouse, or a friend in our care. We take that seriously. Everything from how we answer the phone to how our drivers walk your loved one to the door is built around a single idea: the person riding with us, and the people waiting for them, should never have to worry.