Non-Emergency Medical Transportation in Suwanee, GA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Suwanee is a growing community in Gwinnett County, but there's no hospital within city limits — which means residents head to Northside Hospital Gwinnett in Lawrenceville, Northside Hospital Duluth, or Emory Johns Creek Hospital for nearly every medical need. Whether it's a dialysis session at DaVita Medlock Bridge, a specialist visit along Peachtree Industrial Boulevard, or a follow-up at a clinic in Johns Creek, getting there on time takes more than good intentions. We provide professional, door-to-door medical transportation across Suwanee and Gwinnett County for hospital visits, dialysis, specialist care, and the everyday rides that keep your life moving — groceries, church, dinner with the grandkids.
Every ride begins at your front door. Our drivers greet you by name, help you to the vehicle, and make sure you're settled before pulling away. When your appointment wraps up, they're already there. It's personal, reliable service — the kind of care you'd arrange for your own parent — built on one principle: the person in our vehicle is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
The driver helped me from the hospital entrance all the way to my front door. He even carried my bag inside. That level of care is rare and I'm grateful for it.
– Michael B.
My wife has regular treatments at the cancer center. The same driver picks her up most days and they've developed a real rapport. That personal touch means the world during a difficult time.
– Henry R.
Getting in and out of vehicles is the hardest part of my day. Their drivers make it the easiest. Patient, skilled, and always making sure my chair is rock-solid before we move.
– Pamela H.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Northside Hospital Gwinnett to discharge pickups at Emory Johns Creek Hospital, we're there when you need us — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Medlock Bridge Dialysis, Fresenius Kidney Care Berkeley Lake, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in the Suwanee area and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Gwinnett Senior Services Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family celebrations, the Mall of Georgia in Buford, grocery stores, and anywhere else life takes you — because independence means more than just getting to the doctor.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Suwanee, GA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Suwanee and Gwinnett County. Whether you're heading to a hospital in Lawrenceville, a dialysis center in Duluth, a doctor's office in Johns Creek, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities that Suwanee residents depend on and can get you there safely and on time.
- Northside Hospital Gwinnett
- Northside Hospital Duluth
- Emory Johns Creek Hospital
- DaVita Medlock Bridge Dialysis
- Fresenius Kidney Care Berkeley Lake
- Gwinnett Senior Services Center
- Addington Place of Johns Creek
For specialty care, we also provide transportation to Northside Hospital Atlanta and Emory University Hospital in Atlanta, both common destinations for advanced surgical and oncology care.
Neighborhoods We Serve
We offer door-to-door service throughout Suwanee and the surrounding Gwinnett County neighborhoods, picking up and dropping off at your front door in areas including:
- Suwanee Town Center
- Old Town Suwanee
- Shadowbrook
- George Pierce Park Area
- Suwanee Station
- Martin Farm
Zip Codes Serviced
We provide transportation services throughout Suwanee and the greater Gwinnett County area, including these zip codes:
- 30024
- 30097
- 30518
- 30043
Whether you live near I-85, off I-985, along Lawrenceville-Suwanee Road, or close to Peachtree Industrial Boulevard, our transportation network covers your area. We know Gwinnett County's roads and the fastest routes to get you where you need to go.
Serving Nearby Communities Including Duluth, Lawrenceville, Johns Creek, Buford, Sugar Hill, Cumming, Peachtree Corners, Dacula & Beyond
Need a ride to Northside Hospital Gwinnett or another medical facility?
Frequently Asked Questions
How do I book a ride?
Booking is easy — call 877-369-5457 or tap "Book a Ride" on our website. For planned appointments, a day or two of advance notice is ideal so we can assign the right vehicle for your needs. Same-day rides are sometimes available depending on your location.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
We recommend scheduling 24-48 hours in advance when you can. Since most medical trips from Suwanee head to facilities in Duluth, Lawrenceville, or Johns Creek, extra notice helps us assign the right vehicle. For recurring needs like dialysis, we'll build a standing schedule.
Do your vehicles accommodate wheelchairs?
Absolutely — just tell us when you book. We'll send a wheelchair-accessible van with a ramp and secure tie-down system, ready for manual wheelchairs, power chairs, and scooters. We make sure every rider has the right vehicle for a safe, comfortable trip.
Can a family member ride along?
Absolutely — we welcome a family member, caregiver, or friend on any ride at no extra cost in most situations. Just let us know during booking so your driver can expect an additional passenger.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a dedicated ride service for people who need safe, reliable transportation to medical appointments but aren't in a situation that requires an ambulance. It covers the space between emergency services and having your own way to get there.
The riders who depend on NEMT are typically seniors who no longer drive, people living with disabilities, and anyone whose medical condition makes driving impractical. NEMT vehicles accommodate each rider — wheelchair-accessible vans with ramps and tie-downs, stretcher transport, and standard vehicles with hands-on walking assistance.
Recurring appointments make up the bulk of NEMT rides — dialysis several times a week, radiation treatments, physical rehabilitation, and regular checkups — but one-time trips like hospital discharge pickups and post-surgery returns are common too. At its heart, NEMT exists so people can get to the care they need without giving up their independence.
Powered by Modern Technology
Every ride is coordinated through Duet, a specialized NEMT technology platform that provides real-time vehicle tracking, dependable scheduling, and direct communication between you and your driver from booking through drop-off.
More Than a Ride
When someone calls to book a ride, they're placing a parent, a spouse, a friend in our hands. We don't take that lightly. From the first phone call to the moment your loved one walks back through their front door, everything we do serves one promise: the people riding with us should never have to worry about the ride.