Non-Emergency Medical Transportation in Douglas County, GA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Douglas County stretches across 200 square miles west of Atlanta, and getting to the right medical facility on time means navigating everything from the I-20 corridor to quiet two-lane roads through Winston and Bill Arp. We provide professional, door-to-door medical transportation throughout Douglas County and beyond — whether you're heading to Wellstar Douglas Hospital on Hospital Drive, a dialysis session at Fresenius Kidney Care Chapel Hill, a specialist in Atlanta, or just running errands around Douglasville. From recurring appointments to one-time rides, we handle dialysis transportation, hospital visits, doctor trips, and the everyday rides that keep life moving.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When your appointment wraps up, they're there waiting. It's the kind of care you'd arrange for your own parent — attentive, on time, and rooted in the understanding that we're carrying the person someone loves most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my cardiac catheterization, the medical team specifically recommended this transport service. Now I know why. Professional, punctual, and genuinely caring people.
– Terry S.
I booked standing weekly rides for my grandfather. The communication is excellent — I get notified when he's picked up and dropped off. For a long-distance caregiver, that transparency is everything.
– Victor N.
I've been using this service for wheelchair transport for six months now. Every single ride has been safe, comfortable, and on time. Consistency like that lets me focus on my health instead of my transportation.
– Myrtle F.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Wellstar Douglas Hospital to discharge pickups at Tanner Medical Center in Villa Rica, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Chapel Hill, DaVita Sweetwater Dialysis, and other dialysis centers across Douglas County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Douglas County and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Woodie Fite Senior Center, Lithia Springs Senior Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, Arbor Place Mall, grocery stores, and anywhere else life takes you across Douglas County and beyond.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Douglas County, GA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Douglas County and the surrounding communities. Whether you're heading to a medical appointment in Douglasville, a specialist in Atlanta, or a family gathering in Villa Rica, we're here to help.
Healthcare Facilities We Serve
Our drivers know Douglas County's medical facilities and can get you there safely and on time.
- Wellstar Douglas Hospital
- Tanner Medical Center/Villa Rica
- Fresenius Kidney Care Chapel Hill
- DaVita Sweetwater Dialysis
- DaVita Douglasville Dialysis
- Woodie Fite Senior Center
- Lithia Springs Senior Center
For specialty care, we also provide transportation to Grady Memorial Hospital, Emory University Hospital, and other Atlanta-area facilities approximately 20-30 miles east along I-20.
Neighborhoods We Serve
We provide door-to-door transportation service throughout Douglas County's neighborhoods and surrounding communities, including these areas:
- Douglasville
- Lithia Springs
- Winston
- Chapel Hill
- Arbor Station
- Bright Star
- Bill Arp
Zip Codes Serviced
We provide transportation throughout Douglas County and the surrounding areas of Georgia, including these zip codes:
- 30134
- 30135
- 30122
- 30187
- 30133
Whether you live near I-20, off Highway 5 in Douglasville, along Highway 92 toward Hiram, or out near Highway 78, our transportation network covers your area. We know Douglas County's roads and the best routes to get you where you need to go.
Serving Nearby Communities Including Austell, Villa Rica, Hiram, Powder Springs, Mableton, Atlanta, Fairburn, Newnan, Carrollton & Beyond
Need a ride to Wellstar Douglas Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way is to give us a ring at 877-369-5457 — one of our team members will walk you through the details and get everything set up. You can also reserve online through our website. We suggest reaching out a day or two before your appointment for the smoothest experience.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A day or two of notice is ideal. Douglas County covers a lot of ground, and rides to Atlanta hospitals along I-20 can run long during rush hour — so planning ahead keeps everything on track. If you have a recurring appointment like dialysis, we can build a regular schedule that repeats automatically.
Do your vehicles accommodate wheelchairs?
Absolutely. Let us know when you're booking and we'll send a van fitted with a ramp and a proper tie-down setup. We handle manual chairs, power chairs, and mobility scooters — and every driver is trained on safe boarding and securing procedures.
Can a family member ride along?
Of course. We're happy to have a family member or caregiver ride with you — there's typically no added cost. Mention it at booking time so we can make sure there's room and your driver knows to expect them.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a dedicated ride service for people who need safe, dependable transportation to medical appointments but don't require an ambulance. It fills the gap between emergency services and everyday driving.
NEMT is built for seniors who no longer drive, individuals living with disabilities, and anyone whose health makes getting behind the wheel difficult. Vehicles include wheelchair-accessible vans equipped with ramps and tie-downs, stretcher transport for those who can't sit upright, and standard cars with trained drivers who provide hands-on walking assistance.
Common NEMT rides include recurring appointments like dialysis three times a week, radiation therapy, and physical rehab, along with one-time needs such as hospital discharge pickups and outpatient surgery rides home. The aim is simple: help people reach the care they need so they can stay healthier and more independent.
Powered by Modern Technology
Every ride is powered by Duet, a trusted NEMT software platform that keeps things running smoothly. You get real-time vehicle tracking, dependable scheduling, and direct communication with your driver from the moment you book.
More Than a Ride
Every rider we pick up is somebody's parent, grandparent, or loved one — and we treat them that way. Our drivers show up on time, help at the door, and stay patient through every step. We built this service around a simple promise: the people who depend on us should feel cared for from the moment they step in until they're safely home.