Non-Emergency Medical Transportation in Austell, GA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Austell may be a small city, but its residents often need to travel well beyond its five square miles for the care they depend on. From dialysis sessions at Fresenius Kidney Care South Cobb and DaVita Cobb Dialysis to hospital visits at Wellstar Cobb Medical Center near the East-West Connector, getting to the right facility on time takes dependable transportation. We provide professional, door-to-door rides throughout Austell and Cobb County for dialysis appointments, specialist visits, hospital trips, and the everyday rides that keep life moving — whether that's church on Sunday, a trip to the grocery store, or dinner with the grandkids.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. At your destination, they walk you to the entrance. When your appointment is done, they're there waiting. It's personal, attentive service — the kind of care we'd want for our own families — and that's the standard we hold ourselves to on every ride.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I had a bad fall and spent three days in the hospital. The discharge ride home was the best part of the whole experience. Kind driver, careful driving, and they helped me to my door.
– Evelyn C.
Recurring chemo rides for my brother. The drivers are always sensitive to how he's feeling after treatment — they drive gently, keep conversation light, and never rush. Compassion in action.
– Janice K.
The ride itself was smooth — no sudden stops, gentle turns, and the driver avoided rough roads. For a wheelchair user, a smooth ride isn't a luxury, it's a necessity. They understand that.
– Howard D.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Wellstar Cobb Medical Center to discharge pickups after a stay at Wellstar Kennestone Hospital in Marietta, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care South Cobb, DaVita Cobb Dialysis, and other dialysis centers across the area on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Austell and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Austell Senior Citizens Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, Austell International Farmers Market, grocery stores, and anywhere else life takes you — because staying connected matters as much as staying healthy.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Austell, GA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Austell and Cobb County. Whether you're heading to a dialysis appointment, a specialist in Marietta or Atlanta, church, or a family gathering, we're here to help.
Healthcare Facilities We Serve
Our drivers know Austell's medical facilities and the surrounding Cobb County area, and they'll get you there safely and on time.
- Wellstar Cobb Medical Center
- Cobb Nephrology Hypertension Associates
- Fresenius Kidney Care South Cobb
- Fresenius Kidney Care Powder Springs
- DaVita Cobb Dialysis
- Austell Senior Citizens Center
For specialty and advanced care, we also provide transportation to Wellstar Kennestone Hospital in Marietta, Emory University Hospital Midtown in Atlanta, and Grady Memorial Hospital.
Neighborhoods We Serve
We provide door-to-door rides across Austell and the surrounding neighborhoods in western Cobb County, including:
- Sweetwater
- Maxham
- Thread Mill
- Austell Historic District
- Clarkdale
- Austell Powder Springs Road Corridor
Zip Codes Serviced
Our transportation covers Austell and the surrounding zip codes across western Cobb County, including:
- 30106
- 30168
- 30001
- 30127
Whether you live near I-20, along Austell Road, off Veterans Memorial Highway, or by the East-West Connector, our transportation network covers your area. We know the roads in and around Austell and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Mableton, Powder Springs, Lithia Springs, Smyrna, Marietta, Douglasville, Hiram, Kennesaw & Beyond
Need a ride to Wellstar Cobb Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call us at 877-369-5457, or you can tap the "Book a Ride" button right here on our website. For non-urgent appointments, giving us a day or two of notice is best, but same-day rides may be available depending on where you are.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
We suggest booking 24-48 hours out, especially if your appointment takes you into Marietta or Atlanta where I-20 rush hour traffic can add time. For dialysis or other recurring appointments, we lock in a standing schedule so you don't have to rebook each week.
Do your vehicles accommodate wheelchairs?
Absolutely. Tell us when you're booking and we'll send a wheelchair-accessible van equipped with a ramp and secure tie-down system. We handle manual wheelchairs, power chairs, and scooters — the right vehicle will be matched to your ride.
Can a family member ride along?
Yes — a family member or caregiver can come along on the ride at no additional cost in most situations. Just mention it at the time of booking so we can make sure there's room and your driver knows to expect them.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — gives people who can't drive themselves a safe, reliable way to get to and from medical care. It's not an ambulance. It's a professional ride service built for non-urgent healthcare trips.
Most NEMT riders are seniors who've given up driving, people with disabilities, or anyone dealing with a health condition that makes operating a vehicle difficult. The vehicles match the rider's needs — wheelchair-accessible vans, stretcher transport, or standard cars with drivers who offer hands-on walking support.
The trips range from recurring commitments — dialysis three times a week, radiation cycles, physical rehab, ongoing check-ups — to one-time rides after outpatient surgery or a hospital discharge. Whatever the need, the purpose stays the same: connecting people to the healthcare that keeps them well and independent.
Powered by Modern Technology
Every Austell ride is powered by Duet, a trusted NEMT software platform. That means real-time vehicle tracking, dependable scheduling, and direct communication with your driver from pickup to drop-off.
More Than a Ride
Every ride we take carries someone's parent, someone's spouse, someone's closest friend. We hold that responsibility close. From the first phone call to the moment you're safely back home, everything we do comes down to one thing: earning the trust of the people who count on us and the families waiting for them.