Non-Emergency Medical Transportation in Ponte Vedra, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Ponte Vedra is a coastal stretch of St. Johns County where the homes line the dunes and the hospitals sit somewhere on the other side of a bridge. Most appointments pull residents west across the Intracoastal toward Mayo Clinic on San Pablo Road, north up A1A to Baptist Medical Center Beaches, or inland to Ascension St. Vincent's Southside off JTB. We provide door-to-door non-emergency medical transportation for that geography, covering Old Ponte Vedra, Sawgrass, Marsh Landing, Nocatee, and the rest of the community for dialysis sessions, oncology infusions, specialist visits at Mayo, and the steady pattern of everyday errands that fill the rest of the week.
Every ride begins inside the front door rather than at the end of the driveway. Our drivers walk in, greet you by name, and stay alongside you until you're settled in the seat. When the appointment ends, the vehicle is already parked and waiting. That's the level of care a family would line up for their own parent, and it's the reason so many Ponte Vedra households trust us with the person they love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
The driver arrived with a wheelchair already loaded, which I didn't even have to ask for. That kind of preparation shows they really understand what patients need after hospital stays.
– Alice R.
My aunt has dialysis every other day. The drivers know her routine, know her building, know which entrance to use. That level of familiarity makes every ride feel safe and personal.
– Lorraine R.
The driver noticed that my wheelchair's footrest was loose before I even mentioned it. He tightened it before securing my chair for the ride. That kind of observation shows real experience and care.
– Clifford J.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Mayo Clinic to same-day discharges at Baptist Medical Center Beaches or Ascension St. Vincent's Southside, count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we bring you to Mayo Clinic Outpatient Dialysis Center, Fresenius Kidney Care Jax Beach, and other kidney facilities on a schedule you can plan around.
Learn More on Dialysis Rides
Doctor Appointments
Routine checkups, lab work, specialist consults, and follow-ups — we'll get you to any doctor's office or clinic in or around Ponte Vedra and have a ride waiting the minute you walk out.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to THE PLAYERS Community Senior Center on Landrum Lane and other community programs, so a fitness class, lunch group, or wellness session never gets missed because the ride didn't come through.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — gentle, comfortable, and matched to the slower post-anesthesia pace your day actually needs.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Sawgrass Village shopping, Sunday service at Christ Episcopal Church, lunch with the grandkids near the beach, or a Saturday at the Ponte Vedra Concert Hall — wherever the week takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Ponte Vedra, FL and Beyond
We provide reliable transportation to hospitals, dialysis centers, senior programs, and everyday destinations across Ponte Vedra and St. Johns County. Whether the trip heads west to Mayo Clinic, north up A1A to Baptist Beaches, or just over to Sawgrass Village, we make the logistics simple.
Healthcare Facilities We Serve
Our drivers know the bridges, the bottlenecks, and the back routes between Ponte Vedra and the hospital campuses residents depend on.
- Mayo Clinic
- Baptist Medical Center Beaches
- Ascension St. Vincent's Southside Hospital
- Baptist Health Center (Ponte Vedra Beach)
- Mayo Clinic Outpatient Dialysis Center
- Fresenius Kidney Care Jax Beach
- THE PLAYERS Community Senior Center
For specialty and advanced care, we also provide longer rides to Baptist Medical Center Jacksonville downtown and Wolfson Children's Hospital for cancer, cardiac, neurology, and pediatric services.
Neighborhoods We Serve
We offer door-to-door service across Ponte Vedra and the surrounding coastal communities, including these neighborhoods:
- Sawgrass
- Nocatee
- Palm Valley
- Marsh Landing
- Sawgrass Country Club
- The Plantation at Ponte Vedra
- Old Ponte Vedra
- Ponte Vedra Lakes
Zip Codes Serviced
We provide non-emergency medical transportation throughout Ponte Vedra and the adjoining stretch of St. Johns County, including these zip codes:
- 32082
- 32081
- 32004
- 32259
Whether you live along A1A, near the JTB on-ramps, off Florida 9B, or close to US-1, our network reaches your front door. We plan around JTB rush hour, Palm Valley Bridge backups, and the seasonal beach traffic that bends the clock on weekend appointments.
Serving Nearby Communities Including Ponte Vedra Beach, Nocatee, Sawgrass, Palm Valley, Jacksonville Beach, Atlantic Beach, Neptune Beach, St. Augustine, Jacksonville, St. Johns & Beyond
Need a ride to Mayo Clinic or another medical facility?
Frequently Asked Questions
How do I book a ride?
A quick call to 877-369-5457 is the fastest path, or use the "Book a Ride" button anywhere on this site. For non-urgent appointments, reserving 24 to 48 hours ahead works best, although same-day rides can sometimes be arranged depending on which drivers are already working near Ponte Vedra.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A day or two of lead time is the sweet spot. Most Ponte Vedra appointments involve a cross-Intracoastal drive to Mayo Clinic, Baptist Beaches, or Ascension St. Vincent's Southside, and JTB or A1A traffic can shift pickups by 20 minutes. For dialysis, we lock in a standing weekly schedule.
Do your vehicles accommodate wheelchairs?
Note the wheelchair when you book and we'll dispatch a van outfitted for it. Our wheelchair-accessible vehicles carry secure ramps and four-point tie-down systems, and they handle manual chairs, power chairs, and mobility scooters without issue. Each booking is matched with the vehicle that fits the rider's specific equipment.
Can a family member ride along?
Yes — in most situations a spouse, adult child, or caregiver is welcome on the ride at no extra charge. Mention the second passenger when you book so the driver can plan for the extra seat and expect both of you at pickup.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a planned ride service for people who need a steady way to get to medical care without dialing 911. It sits between an ambulance call and asking a neighbor for a favor.
The riders who count on it are typically older adults who've stopped driving, adults with disabilities, and anyone whose health makes the steering wheel a risk. The vehicles match the need — wheelchair-accessible vans, stretcher transport for patients who travel flat, and standard cars staffed by drivers trained in walking help.
Most rides repeat on a weekly cadence — dialysis, chemotherapy, physical therapy, recurring specialist visits — while others are one-offs like an outpatient surgery pickup or hospital discharge. Either way, the goal stays the same: keep people connected to the care that lets them stay home.
Powered by Modern Technology
Each Ponte Vedra trip runs on Duet, a purpose-built NEMT software platform that pairs live vehicle tracking with reliable pickup windows and direct rider-to-driver communication from the booking through the drop-off.
More Than a Ride
When a family books with us, they're handing over a parent, a spouse, or a longtime friend. We treat that handoff with the weight it deserves. From the first phone call through the moment the front door closes behind the rider, every step points to one promise — nobody we drive, and nobody at home, should wonder about the ride.