Non-Emergency Medical Transportation in Poinciana, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Poinciana stretches across parts of both Osceola and Polk counties, and for a community of more than 70,000 people, medical options close to home are limited. HCA Florida Poinciana Hospital on Cypress Parkway is the only full-service hospital within the community, and residents who need specialty care, dialysis at DaVita Poinciana Dialysis, or treatment at AdventHealth Celebration often face 20- to 30-mile drives through heavy traffic on Cypress Parkway and Pleasant Hill Road. We provide door-to-door medical transportation throughout Poinciana and both counties — for dialysis sessions, hospital visits, specialist appointments in Kissimmee or Orlando, and the everyday rides that keep your life moving.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled and comfortable before we head out. When you're done with your appointment, they're waiting. It's the kind of care we'd arrange for our own families — attentive, reliable, and built on the understanding that the person in our vehicle is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
The driver arrived ten minutes early and was waiting with a smile. After four days in the hospital, that kind of reliability felt like a gift. Clean van, smooth ride, friendly service.
– Joseph H.
My mom has Alzheimer's and needs someone she can trust for her thrice-weekly rides. The drivers are gentle and patient with her confusion. They treat her with dignity every single time.
– Donna A.
Getting from my house to the vehicle used to be the worst part. The driver pushed my chair over the bumpy sidewalk carefully and even noticed a crack I usually struggle with. That awareness matters.
– Hazel D.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at HCA Florida Poinciana Hospital to discharge pickups at AdventHealth Celebration or HCA Florida Osceola Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Poinciana Dialysis and other dialysis centers across Osceola County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Poinciana and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to The Anthony DePalma Center, the Poinciana Community Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along Cypress Parkway, the Solivita Town Center, grocery stores, family gatherings, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Poinciana, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Poinciana and across Osceola and Polk counties. Whether you're heading to a medical appointment in Kissimmee, visiting a specialist in Orlando, or just getting to church down the road, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities that serve Poinciana and can get you there safely and on time.
- HCA Florida Poinciana Hospital
- AdventHealth Celebration
- HCA Florida Osceola Hospital
- DaVita Poinciana Dialysis
- CenterWell Senior Primary Care
- The Anthony DePalma Center
- Poinciana Community Center
For advanced specialty care, we also provide transportation to AdventHealth Orlando, Lakeland Regional Health Medical Center, and other regional hospitals outside the community.
Neighborhoods We Serve
We offer door-to-door service throughout Poinciana and all of its neighborhoods and surrounding communities, including:
- Solivita
- Cypress Parkway Corridor
- Poinciana Village One
- Poinciana Village Two
- Bella Terra
- Marigold Village
- Poinciana Place
Zip Codes Serviced
We provide transportation throughout Poinciana and across Osceola and Polk counties, serving the following zip codes:
- 34759
- 34758
- 34747
- 34744
Whether you live along Cypress Parkway, off Pleasant Hill Road, near US-17/92, or on Poinciana Boulevard, our transportation network covers your area. We know Poinciana's roads and the best routes to get you where you need to go — even during rush-hour congestion.
Serving Nearby Communities Including Kissimmee, Haines City, Davenport, St. Cloud, Celebration, Orlando, Winter Haven, Lakeland & Beyond
Need a ride to HCA Florida Poinciana Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to tap the "Book a Ride" button right here on our site, or give us a call at 877-369-5457. For non-urgent appointments, a day or two of notice helps us match you with the best vehicle and driver — but reach out even for last-minute needs and we'll do our best.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two of notice works well for most visits. If you have regular appointments like dialysis, we can build a repeating schedule so every ride is already confirmed. Because many Poinciana residents travel to Kissimmee or Orlando for care, planning ahead gives us the best chance to route around Cypress Parkway rush-hour traffic.
What if I need a wheelchair-accessible vehicle?
Tell us when you schedule and we'll take care of the rest. Our fleet includes vans built for wheelchair passengers — equipped with entry ramps, tie-down anchors, and space for manual chairs, power chairs, and scooters. Your driver will be trained to assist with boarding and securing your chair safely.
Can a family member or caregiver ride with me?
Absolutely — a companion is welcome on the ride at no additional charge in most situations. Just mention it during booking so we can make sure there's room and your driver knows to expect them.
Questions? We're here to help!
What is NEMT?
NEMT, or Non-Emergency Medical Transportation, is a professional ride service designed for people who need a safe way to reach medical appointments but don't require an ambulance. It covers everything from dialysis sessions and doctor visits to hospital discharges and post-surgery pickups.
Seniors who no longer drive, individuals with disabilities, and people managing chronic health conditions are the primary riders. NEMT vehicles include wheelchair-accessible vans with ramps and secure tie-downs, stretcher-equipped transport for those who can't sit upright, and standard vehicles driven by professionals trained to offer hands-on walking assistance.
Common NEMT rides include recurring appointments like dialysis three times a week, radiation therapy, and physical rehabilitation, as well as one-time needs such as outpatient surgery pickups or hospital discharge transport. The goal is simple: make sure people can reach the care that keeps them healthy and independent.
Powered by Modern Technology
Every ride we provide is powered by Duet, a trusted NEMT technology platform. This gives you real-time tracking, reliable scheduling, and direct communication with your driver from the moment you book until you're safely home.
More Than a Ride
Every time someone books a ride with us, they're trusting us with a parent, a spouse, or a friend. We don't take that lightly. From the first phone call to the moment your loved one is safely home, everything we do comes back to one promise: no one should ever have to worry about the ride.