Non-Emergency Medical Transportation in Mayport, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Mayport sits at the easternmost edge of Duval County, anchored by Naval Station Mayport and a tight-knit community of military families, Navy retirees, and longtime Beaches residents. Every medical appointment means a trip off the peninsula — 15 to 30 minutes down the Mayport Road corridor or across the Wonderwood Connector to reach hospitals like Mayo Clinic on San Pablo Road, Baptist Medical Center, or Ascension St. Vincent's Southside. We provide professional, door-to-door non-emergency medical transportation for dialysis sessions, specialist appointments, hospital trips, and the everyday rides Mayport residents need — from a Sunday service at a church along A1A to a grocery run at the Atlantic Beach Publix.
Every ride begins at your front door. Our drivers walk you to the vehicle, help you get settled, and stay with you until you're safely inside the building at the other end. When your appointment wraps up, we're waiting. It's the kind of care you'd want for your own parent — patient, on time, and built around the simple truth that the person riding with us is someone's family.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I had a bad fall and spent three days in the hospital. The discharge ride home was the best part of the whole experience. Kind driver, careful driving, and they helped me to my door.
– Evelyn C.
Recurring chemo rides for my brother. The drivers are always sensitive to how he's feeling after treatment — they drive gently, keep conversation light, and never rush. Compassion in action.
– Janice K.
The ride itself was smooth — no sudden stops, gentle turns, and the driver avoided rough roads. For a wheelchair user, a smooth ride isn't a luxury, it's a necessity. They understand that.
– Howard D.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled procedures at Mayo Clinic Jacksonville to discharge pickups at Baptist Medical Center or Ascension St. Vincent's Southside, we're there when the hospital says ready — every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Mayo Clinic Outpatient Dialysis Center and other treatment centers across the Jacksonville area on a schedule you can lean on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll take you to any doctor's office or clinic Mayport residents rely on and have a ride waiting when you walk out.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Beaches Senior Citizens Center, Neptune Beach Senior Center, and other community programs, so your week stays full without depending on a family member's calendar.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — gentle, comfortable, and ready the moment you're cleared to leave.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along A1A, Beaches Town Center for lunch, the Publix at Atlantic Beach, Hanna Park, and anywhere else daily life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Mayport, FL and Beyond
We provide dependable transportation to healthcare facilities, senior centers, and everyday destinations across Mayport and Duval County. From dialysis sessions in San Pablo to a family lunch at Beaches Town Center, we're here to help you stay on the move.
Healthcare Facilities We Serve
Our drivers know the routes between Mayport and the Jacksonville-area medical facilities and get you there safely and on time.
- Mayo Clinic Jacksonville
- Baptist Medical Center Jacksonville
- Ascension St. Vincent's Southside Hospital
- HCA Florida Memorial Hospital
- Naval Hospital Jacksonville
- Mayo Clinic Outpatient Dialysis Center
- Beaches Senior Citizens Center
- Neptune Beach Senior Center
For specialty and tertiary care, we also handle trips to Mayo Clinic Jacksonville, the region's referral center for cancer, cardiology, and transplant care.
Neighborhoods We Serve
We offer door-to-door service throughout Mayport and the surrounding Beaches neighborhoods, including the areas listed below:
- Mayport Village
- Naval Station Mayport
- Hanna Park area
- Wonderwood
- Seminole Beach
- Ribault Bay
- Mayport Cove
Zip Codes Serviced
We provide door-to-door transportation throughout Mayport and the surrounding pockets of Duval County, including these ZIP codes:
- 32228
- 32233
- 32266
- 32250
- 32224
Whether you live along Mayport Road, near the Wonderwood Connector, off Atlantic Boulevard, or close to J. Turner Butler Boulevard, our service reaches your front door. We know which routes hold up during base shift changes and weekend beach traffic and which crossings get you to Mayo Clinic or Baptist Medical Center the fastest.
Serving Nearby Communities Including Atlantic Beach, Neptune Beach, Jacksonville Beach, Jacksonville, Ponte Vedra Beach, Arlington, San Pablo, Palm Valley, Southside & Beyond
Need a ride to Mayo Clinic Jacksonville or another medical facility from Mayport?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call us at 877-369-5457, or you can use the "Book a Ride" button right on this site. For non-urgent appointments, 24 to 48 hours of lead time is best, though same-day requests can sometimes be filled depending on where you are and what's running nearby.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking 24 to 48 hours ahead is the sweet spot for routine visits. Most Mayport medical trips run 15 to 30 minutes off the peninsula to reach Jacksonville hospitals or Mayo Clinic, so extra lead time helps us plan around Mayport Road traffic and base congestion. Recurring rides can be locked into a standing schedule.
What if I need a wheelchair-accessible vehicle?
Just mention it when you book and we'll send the right vehicle. Our wheelchair-accessible vans are outfitted with ramps and secure tie-down systems, and they handle manual chairs, power chairs, and scooters alike. There's no extra paperwork on your end — we take care of matching the vehicle to your needs.
Can a family member or caregiver ride with me?
Yes — a family member, spouse, or caregiver is welcome to ride along at no extra cost in most cases. Let us know when you book so the driver knows to expect a second rider and we can make sure there's a comfortable seat.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a dedicated ride service for people who need a safe way to reach a medical appointment but don't require an ambulance — covering dialysis, specialist follow-ups, hospital discharges, and routine care.
The riders who rely on NEMT are most often older adults who no longer drive, people living with a disability, and family members caring for someone whose health makes driving risky. Vehicles range from wheelchair-equipped vans with secure tie-downs to stretcher-capable transport to standard cars staffed by drivers trained to provide hands-on walking assistance.
Some rides are recurring — dialysis three days a week, weekly physical therapy, monthly oncology visits — while others are one-time needs such as outpatient surgery pickups or discharges from an overnight stay. The goal is the same in every case: keep people connected to the care that keeps them healthier and living on their own terms.
Powered by Modern Technology
Every ride we operate runs through Duet, a leading NEMT software platform that gives you real-time vehicle tracking, dependable scheduling, and clear communication with your driver from the moment you book.
More Than a Ride
Booking a ride with us means trusting us with a spouse, a parent, a neighbor down the street. We don't take that lightly. From the first phone call to the moment the front door closes behind them, our work centers on one promise: the person in our vehicle, and the family waiting for them, will never have to wonder about the ride.