Non-Emergency Medical Transportation in Lake Alfred, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Lake Alfred is a close-knit community, but with no hospital inside the city limits, getting to medical care means traveling to Winter Haven, Auburndale, or Lakeland for almost every appointment. We provide professional, door-to-door medical transportation throughout Lake Alfred and Polk County — from dialysis sessions at Fresenius Kidney Care Winter Haven to discharge pickups at Winter Haven Hospital to specialist visits at Lakeland Regional Health. Whether you need a ride along US-17 to a routine checkup or a longer drive on I-4 to see a specialist in Tampa, we handle every detail so you can focus on your health.
Every ride begins and ends at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When your appointment wraps up, they're right there waiting. It's the kind of care we'd want for our own families — attentive, dependable, and rooted in the understanding that the person in our care is someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was discharged with a wound vac and needed careful handling. The driver understood the situation completely and was incredibly careful. The ride was smooth and I arrived home without any issues.
– Gregory K.
My mom goes to her endocrinologist and her eye doctor regularly. One booking handles both recurring schedules. The coordination is seamless and the drivers know her by name.
– Irene L.
I use a manual wheelchair and usually need help with the push up the ramp. The driver didn't even need to be asked — he stepped right in, pushed me up smoothly, and got me secured quickly.
– Beatrice K.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Winter Haven Hospital to discharge pickups at AdventHealth Heart of Florida, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Winter Haven, DaVita Winter Haven Dialysis, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic serving Lake Alfred and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Winter Haven Senior Adult Center, The Gardens at Lake Alfred, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along Haines Boulevard, the Lake Alfred Public Library, grocery stores in Auburndale, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Lake Alfred, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Lake Alfred and Polk County. Whether you're heading to a hospital in Winter Haven, a dialysis center in Lakeland, or Sunday services right here in town, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Lake Alfred and can get you there safely and on time.
- Winter Haven Hospital
- AdventHealth Heart of Florida
- AdventHealth Lake Wales
- Fresenius Kidney Care Winter Haven
- DaVita Winter Haven Dialysis
- The Gardens at Lake Alfred
- Winter Haven Senior Adult Center
For specialty and trauma care, we also provide transportation to Lakeland Regional Health Medical Center and to facilities in Tampa including Tampa General Hospital and Moffitt Cancer Center.
Neighborhoods We Serve
We offer reliable, door-to-door service throughout Lake Alfred and the surrounding Polk County neighborhoods and communities, including:
- Downtown Lake Alfred
- Lake Haines
- Lake Swoope
- Chubb
- Polk State College Area
- Lake Lowery
Zip Codes Serviced
We provide transportation throughout Lake Alfred and the greater Polk County area, covering the following zip codes:
- 33850
- 33880
- 33881
- 33823
Whether you live near US-17/92, along US-92, off SR-557, or close to I-4, our transportation network covers your area. We know the roads connecting Lake Alfred to Winter Haven, Auburndale, Lakeland, and the surrounding communities.
Serving Nearby Communities Including Winter Haven, Auburndale, Haines City, Lakeland, Bartow, Lake Wales, Dundee, Eagle Lake & Beyond
Need a ride to Winter Haven Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way is to tap the "Book a Ride" button on this page, or you can reach our scheduling team directly at 877-369-5457. Placing your request a day or two before your appointment gives us the best chance to match your preferred time, but last-minute pickups are sometimes available.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A full day's notice works best, particularly for early slots at Winter Haven Hospital or Lakeland Regional Health. Since nearly every medical trip from Lake Alfred heads to a neighboring city, advance booking helps us plan efficiently. Repeating appointments like dialysis can be locked into a fixed weekly schedule.
What if I need a wheelchair-accessible vehicle?
Just mention it when you schedule and we'll dispatch a van built for your needs. Our accessible vehicles feature fold-out ramps and certified restraint systems designed for manual chairs, power chairs, and mobility scooters alike.
Can a family member or caregiver ride with me?
Absolutely. A companion — whether that's a spouse, adult child, or home-health aide — can join you on the trip at no additional cost in most situations. Mention it during booking so we can confirm seating and let the driver expect an extra passenger.
Questions? We're here to help!
What is NEMT?
When driving yourself to a medical appointment isn't safe or possible, Non-Emergency Medical Transportation steps in. NEMT connects patients with trained drivers who handle trips to dialysis, specialist visits, post-surgical pickups, and routine check-ups — all without the cost or urgency of an ambulance.
Seniors who no longer drive, people living with disabilities, and anyone whose health makes it unsafe to get behind the wheel — these are the riders who depend on NEMT. Our fleet includes ramp-equipped vans with wheelchair restraints, stretcher vehicles, and sedans for riders who need walking assistance.
Most NEMT rides fall into two categories: recurring appointments like dialysis three times a week, radiation therapy, and regular check-ups, and one-time needs like outpatient surgery pickups or hospital discharges. The goal is straightforward — getting people to care so they stay healthier and more independent.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. This gives you real-time vehicle tracking, reliable scheduling, and direct communication with your driver from pickup to drop-off.
More Than a Ride
Every time someone books a ride with us, they're placing a parent, a spouse, or a friend in our care. We don't take that lightly. From booking to drop-off, everything we do is built around one promise: the people you love and the people waiting for them at home should never have to worry about the ride.