Non-Emergency Medical Transportation in Highland Park, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Highland Park is a quiet, close-knit community along the Lake Wales Ridge, but it doesn't have a hospital, clinic, or dialysis center within its borders. That means every medical appointment requires a trip — north on Scenic Highway to AdventHealth Lake Wales, up US-27 to Winter Haven Hospital for surgical or cardiac care, or even farther to Lakeland Regional Health for trauma services. We provide professional, door-to-door medical transportation for Highland Park and Polk County residents who need reliable rides to dialysis sessions, specialist visits, hospital appointments, and the everyday destinations that keep life moving — like church in Lake Wales or groceries along the US-27 corridor.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When your appointment is finished, they're waiting to bring you home. It's the kind of care we'd arrange for our own families — attentive, on time, and built on the understanding that the person riding with us is the person you love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After three days in the hospital, all I wanted was a safe ride home. These folks delivered exactly that. The vehicle was spotless, the driver was kind, and I was home in no time.
– Thomas J.
I coordinate my grandmother's medical appointments from across the country. The drivers are always professional and I get updates after every ride. It's like having family there when I can't be.
– Gary M.
The driver locked my wheelchair in place, double-checked the straps, and asked if I was comfortable before moving an inch. That level of care told me everything I needed to know about this company.
– Marie S.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at AdventHealth Lake Wales to discharge pickups at AdventHealth Heart of Florida or Winter Haven Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Lake Wales Dialysis and other dialysis centers across Polk County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic near Highland Park and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the James P Austin Community Center in Lake Wales and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church on Stuart Avenue in Lake Wales, Bok Tower Gardens, grocery stores along US-27, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Highland Park, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Highland Park and Polk County. Whether you're heading to a medical appointment in Lake Wales, a specialist in Winter Haven, or a family gathering in Haines City, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Highland Park residents and can get you there safely and on time.
- AdventHealth Lake Wales
- AdventHealth Heart of Florida
- AdventHealth Sebring
- Central Florida Health Care – Lake Wales
- DaVita Lake Wales Dialysis
- Lake Wales Care Center
- James P Austin Community Center
For specialty care, we also provide transportation to Lakeland Regional Health Medical Center in Lakeland and to major referral centers in Tampa.
Neighborhoods We Serve
We offer door-to-door medical and non-medical transportation throughout Highland Park and the surrounding Polk County communities including:
- Highland Park
- Crooked Lake
- Babson Park
- Scenic Highway Corridor
- Lake Wales Ridge
- Waverly
Zip Codes Serviced
We provide non-emergency medical transportation throughout Highland Park and Polk County, covering the following zip codes:
- 33846
- 33853
- 33827
- 33838
Whether you live along Scenic Highway, near US-27, off SR-60, or closer to US-17, our transportation network covers your area. We know the roads connecting Highland Park to Lake Wales, Winter Haven, and the rest of Polk County.
Serving Nearby Communities Including Lake Wales, Babson Park, Frostproof, Dundee, Haines City, Winter Haven, Bartow, Sebring & Beyond
Need a ride to AdventHealth Lake Wales or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to give us a ring at 877-369-5457 or use the online booking option on our site. Scheduling a day or two ahead gives us the best chance to match you with the right vehicle, though last-minute rides may be available.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
We strongly recommend booking at least 24 hours ahead since every appointment requires travel outside Highland Park to Lake Wales, Winter Haven, or beyond. If you have recurring visits like dialysis, we can lock in a repeating schedule so each week's rides are already confirmed.
What if I need a wheelchair-accessible vehicle?
Absolutely — just mention it during booking. We operate vans with built-in ramps and full securement hardware designed for manual chairs, power chairs, and scooters, so you'll have the proper vehicle ready at your door.
Can a family member or caregiver ride with me?
Of course. A companion — whether that's a spouse, adult child, or professional caregiver — can join the trip at no additional cost for most ride types. Simply note it when you schedule so we plan accordingly.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation — NEMT — gives people a professional, reliable ride to healthcare appointments when an ambulance isn't needed. The service handles everything from recurring treatments and specialist checkups to post-procedure pickups and discharge trips.
The people who rely on NEMT are seniors who've stopped driving, individuals living with disabilities, and anyone whose health makes operating a vehicle unsafe. The fleet includes vans fitted with ramps and wheelchair securement systems, stretcher vehicles for patients who must stay reclined, and sedans staffed by drivers trained to offer hands-on walking assistance.
Most NEMT rides cover recurring needs — dialysis three times a week, radiation therapy, physical rehab — along with one-time trips like outpatient surgery pickups and hospital discharges. The goal is straightforward: getting people to the care they need so they can stay healthier and more independent.
Powered by Modern Technology
Every ride is powered by Duet, a leading NEMT software platform that provides real-time vehicle tracking, reliable scheduling, and direct communication between you and your driver from pickup to drop-off.
More Than a Ride
Every person we transport matters deeply to someone — a daughter counting on us with her father, a husband making sure his wife gets home safely. From the first phone call to the moment your loved one walks through their door, our promise stays the same: they will be treated with the care and attention your family deserves.