Non-Emergency Medical Transportation in Frostproof, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Frostproof is a small, close-knit community in southeastern Polk County — but when it comes to healthcare, the closest hospital is 20 miles away. Whether you need to reach AdventHealth Lake Wales on US-27, a dialysis session at DaVita Lake Wales Dialysis, or a specialist appointment at AdventHealth Sebring, getting there reliably is half the battle. We provide professional, door-to-door medical transportation from Frostproof and the surrounding area to hospitals, dialysis centers, doctor's offices, and the everyday destinations that keep your life moving — from the grocery store in Lake Wales to dinner with family in Winter Haven.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When your appointment is finished, they're right there waiting. It's the kind of care we'd want for our own families — attentive, on time, and built on the understanding that the person in our vehicle is someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My wife had knee surgery and I couldn't take time off work to pick her up. They handled everything perfectly. She said the driver was gentle, patient, and the ride was very comfortable.
– Larry P.
Recurring chemo rides for my brother. The drivers are always sensitive to how he's feeling after treatment — they drive gently, keep conversation light, and never rush. Compassion in action.
– Janice K.
I was worried about getting my wheelchair through the narrow doorway of my apartment building. The driver helped navigate every tight corner without scratching a wall or my chair. Real skill.
– Lois B.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at AdventHealth Lake Wales to discharge pickups at AdventHealth Sebring, we bridge the distance between Frostproof and the hospitals that serve you — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you from Frostproof to DaVita Lake Wales Dialysis and other dialysis centers in the region on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you from Frostproof to any doctor's office or clinic in the area and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Sun Ray Community Center and other community programs in Frostproof and nearby towns, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any surgical center in the region, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along Wall Street, grocery shopping in Lake Wales, family visits in Winter Haven, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Frostproof, FL and Beyond
We provide reliable transportation from Frostproof to healthcare facilities, senior centers, and everyday destinations throughout Polk County and the surrounding region. Whether you're heading to a hospital in Lake Wales, a dialysis appointment in Sebring, or a family gathering in Winter Haven, we're here to help you get there.
Healthcare Facilities We Serve
Our drivers know the medical facilities that serve Frostproof residents and can get you there safely and on time.
- AdventHealth Lake Wales
- AdventHealth Sebring
- Central Florida Health Care – Frostproof
- DaVita Lake Wales Dialysis
- Frostproof Care Center
- Sun Ray Community Center
For specialty and trauma care, we also provide transportation to Lakeland Regional Health Medical Center and to hospitals in Sebring, including AdventHealth Sebring.
Neighborhoods We Serve
We offer door-to-door service throughout Frostproof and the surrounding neighborhoods and communities in Polk County, including:
- Downtown Frostproof
- Scenic Highway Corridor
- Lake Reedy
- Lake Clinch
- Frostproof Heights
Zip Codes Serviced
We provide transportation throughout Frostproof and the surrounding areas of Polk County, including these zip codes:
- 33843
- 33853
- 33825
- 33827
Whether you live along US-27, near US-98, off SR-630, or along the Scenic Highway corridor, our transportation network covers your area. We know the routes connecting Frostproof to the healthcare facilities, shopping centers, and communities you rely on.
Serving Nearby Communities Including Lake Wales, Avon Park, Sebring, Babson Park, Fort Meade, Wauchula, Winter Haven, Haines City, Bartow, Lakeland & Beyond
Need a ride from Frostproof to AdventHealth Lake Wales or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach us directly at 877-369-5457 or book online using the "Book a Ride" button. We suggest scheduling 24-48 hours ahead for non-urgent trips, though same-day availability is sometimes possible depending on vehicle coverage in your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
We recommend at least 24 hours of notice. Because Frostproof trips often cover 20 miles or more to Lake Wales, Sebring, or Winter Haven, advance scheduling helps us pair you with the right vehicle. Patients with regular appointments can set up a recurring schedule.
What if I need a wheelchair-accessible vehicle?
Just let us know when you book. Our fleet includes vans built for wheelchair passengers, fitted with ramps and locking tie-downs for manual chairs, power chairs, and scooters. We'll match you with the right vehicle so everything is set before we pull up to your door.
Can a family member or caregiver ride with me?
Absolutely — a family member or caregiver can join the ride at no additional cost in most situations. Mention it when you schedule so your driver is prepared for an extra passenger.
Questions? We're here to help!
What is NEMT?
NEMT stands for Non-Emergency Medical Transportation — a professional service for people who need a safe, reliable way to reach medical care but don't require an ambulance. It covers dialysis sessions, doctor visits, hospital discharges, and follow-up appointments.
Seniors who no longer drive, people living with disabilities, and those managing chronic conditions rely on NEMT most. Vehicles range from wheelchair-accessible vans with ramps and tie-down systems to stretcher-equipped transport and standard cars with drivers trained to provide hands-on walking assistance.
The majority of NEMT trips are recurring — dialysis three times a week, ongoing cancer treatment, physical therapy, routine checkups — though one-time rides like post-surgery pickups and hospital discharges are equally common. The purpose behind every trip is the same: connecting people with the care that keeps them healthier and living on their own terms.
Powered by Modern Technology
Every ride we provide runs on Duet, a leading NEMT software platform. That gives you real-time vehicle tracking, reliable scheduling, and direct communication with your driver from pickup to drop-off.
More Than a Ride
When a family calls us, they're trusting us with someone irreplaceable — a parent, a spouse, a neighbor who feels like family. We don't take that lightly. From booking to drop-off, everything we do centers on one thing: making sure you and the people who love you never have to worry about the ride.