Non-Emergency Medical Transportation in Bartow, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Bartow is a close-knit community, but getting to the right medical facility isn't always simple. Whether you're heading to Bartow Regional Medical Center on Osprey Boulevard, a dialysis appointment at DaVita Bartow Dialysis, or a specialist across the county in Lakeland or Winter Haven, the ride matters as much as the care. We provide professional, door-to-door medical transportation across Bartow and Polk County for dialysis sessions, hospital visits, doctor appointments, and the everyday rides that keep life on track — like getting to the pharmacy on Van Fleet Drive or visiting family across town.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before we head out. When your appointment wraps up, they're waiting. It's the kind of care you'd arrange for your own parent — attentive, on time, and rooted in the understanding that the person in our vehicle is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I had surgery on both eyes and couldn't see well enough to navigate anything. The driver guided me every step of the way — door to door, hand on my arm, no rushing. Truly excellent care.
– Betty L.
I coordinate rides for my father from three time zones away. The online booking is straightforward, and I get text confirmations for every pickup and dropoff. Technology and compassion working together.
– Albert S.
The inside of the vehicle is spacious enough for my wheelchair and a companion. The driver locked my chair in position and the ride was so smooth I nearly fell asleep. Top-notch experience.
– Martin H.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Bartow Regional Medical Center to discharge pickups at Lakeland Regional Health or Winter Haven Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Bartow Dialysis, Fresenius Kidney Care Bartow, and other dialysis centers across Polk County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Bartow and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Bartow Multipurpose Senior Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, shops along Main Street and Broadway Avenue, the grocery store, the pharmacy, and anywhere else life takes you in Bartow.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Bartow, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Bartow and Polk County. Whether you're heading to a medical appointment along Osprey Boulevard, a community program downtown, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Bartow's medical facilities and can get you there safely and on time.
- Bartow Regional Medical Center
- DaVita Bartow Dialysis
- Fresenius Kidney Care Bartow
- Polk County Health Department
- Bartow Multipurpose Senior Center
For specialty care, we also provide transportation to Lakeland Regional Health in Lakeland, Winter Haven Hospital, and to Tampa General Hospital and Moffitt Cancer Center in Tampa.
Neighborhoods We Serve
We provide door-to-door service throughout Bartow's neighborhoods and the surrounding Polk County communities, including:
- Downtown Bartow
- East Bartow
- South Bartow
- North Bartow
- Bartow Estates
Zip Codes Serviced
We provide non-emergency medical transportation throughout Bartow and greater Polk County, covering these zip codes and beyond:
- 33830
- 33831
- 33860
- 33880
Whether you live near US-17, along US-98, off SR-60, or across town near SR-555, our transportation network covers your area. We know Bartow's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Lakeland, Winter Haven, Mulberry, Fort Meade, Eagle Lake, Auburndale, Haines City, Lake Wales & Beyond
Need a ride to Bartow Regional Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call 877-369-5457 or use the "Book a Ride" button online. For non-urgent appointments, giving us a day or two of notice helps ensure vehicle availability, but we do our best to accommodate same-day requests when possible.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
At least 24 hours ahead works best, particularly for trips to Lakeland Regional Health or Winter Haven Hospital where US-17 and US-98 traffic can vary. For recurring dialysis or therapy rides, we lock in a standing schedule so you only need to book once.
What if I need a wheelchair-accessible vehicle?
Absolutely. Just mention your wheelchair type when booking and we'll match you with the right van. Our fleet includes vehicles fitted with ramps and securement systems designed for manual chairs, power chairs, and scooters.
Can a family member or caregiver ride with me?
Yes — companions ride free in most situations. Whether it's a spouse, adult child, or caregiver, they're welcome aboard. Mention it during booking so we reserve enough space.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a professional ride service designed for people who need a safe, reliable way to reach medical appointments but don't require an ambulance. It covers everything from dialysis sessions and doctor visits to hospital discharges and follow-up care.
Seniors who no longer drive, individuals with disabilities, and people managing chronic conditions rely on NEMT most. Vehicles are purpose-built — wheelchair-accessible vans with ramps and tie-downs, stretcher transport for those who can't sit upright, and sedans with drivers trained to provide walking assistance.
Common NEMT rides include recurring appointments like dialysis three times a week, radiation treatments, and physical therapy, along with one-time trips such as outpatient surgery pickups and hospital discharges. The goal is straightforward: make sure people can reach the care that keeps them healthy and independent.
Powered by Modern Technology
Every ride is powered by Duet, a leading NEMT software platform. That gives you real-time tracking, reliable scheduling, and direct communication with your driver from pickup to drop-off.
More Than a Ride
Every call we receive represents a family making a decision about someone they care about deeply. From the initial booking through the moment your loved one is safely home, everything we do centers on one promise: the person riding with us — and the family waiting — should never have to worry about the ride.