Non-Emergency Medical Transportation in Avondale, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Avondale's historic streets sit just minutes from the Riverside hospital corridor, which makes our neighborhood one of the best-positioned in west Jacksonville for non-emergency medical transportation. We provide door-to-door rides for residents along St. Johns Avenue, Park Street, and the brick-paved blocks of the historic district — to Ascension St. Vincent's Riverside for a regular checkup, to UF Health Jacksonville for a specialist visit, to dialysis sessions, and to everyday stops like the Shoppes of Avondale or Sunday service at Riverside Park United Methodist. Our drivers know these tight residential streets and handle them with care.
A ride with us begins at your front porch, not at the curb. We greet you by name, offer an arm if you need one, and make sure you're settled before we pull away. When the appointment wraps, we're waiting. It's a small thing, but it's the kind of care we'd want for our own parents — because the person riding with us is the person someone else loves most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They picked me up after a same-day procedure and the whole experience was seamless. From booking to the actual ride, everything was straightforward and stress-free.
– Carol T.
My cousin has MS and needs reliable transport to her neurologist. The drivers understand her energy levels vary day to day and always adjust their pace. Compassionate and dependable.
– Tina V.
First time using wheelchair-accessible transport and the driver sensed my nervousness. He explained every step before doing it — ramp angle, tie-down placement, how the ride would feel. I felt informed and safe.
– Douglas T.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
Ascension St. Vincent's Riverside is minutes away, and UF Health Jacksonville is a short drive across the river — we handle scheduled visits and discharge pickups at both, on time and ready when you are.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week is a serious commitment, and we treat it that way — recurring rides to Innovative Renal Care West Jacksonville Dialysis and other centers nearby, with a schedule you can lock in.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialists, follow-up bloodwork — we'll get you to any office or clinic in or near Avondale and have a driver waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Lane Wiley Senior Center and Brookdale Avondale activities, so you can keep attending the lunches, classes, and gatherings that matter without leaning on family.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — gentle, comfortable, and listed on your discharge paperwork when the facility asks who's picking you up.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Shoppes of Avondale, Memorial Park, the Publix on Roosevelt Boulevard, family birthdays, and anywhere else everyday life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Avondale, FL and Beyond
We provide non-emergency medical transportation to hospitals, dialysis centers, senior programs, and everyday destinations throughout Avondale and the rest of Duval County. Whether it's a recurring medical appointment, a Sunday service, or a visit with grandkids, our drivers are ready.
Healthcare Facilities We Serve
Our drivers know the Avondale medical corridor well and can get you to every nearby facility safely and on time.
- Ascension St. Vincent's Riverside
- UF Health Jacksonville
- Ascension St. Vincent's Southside Hospital
- HCA Florida Memorial Hospital
- Innovative Renal Care West Jacksonville Dialysis
- Lane Wiley Senior Center
- Brookdale Avondale
- Aging True
For specialty care, we also drive to Mayo Clinic Jacksonville across town and to Baptist MD Anderson and Wolfson Children's downtown when riders need that level of treatment.
Neighborhoods We Serve
We offer door-to-door service throughout Avondale and the surrounding west Jacksonville neighborhoods, including the following areas:
- Historic Avondale
- Riverside
- Murray Hill
- Ortega
- Five Points
- Fairfax
- St. Johns Avenue District
- Lackawanna
Zip Codes Serviced
We provide transportation across Avondale and the wider Duval County area, including the following zip codes:
- 32205
- 32204
- 32210
- 32254
- 32209
- 32208
Whether you live near the Roosevelt Boulevard corridor, off Riverside Avenue, or close to I-10 and I-95 on the edge of the neighborhood, our service reaches your block. Our drivers know the quickest routes around Five Points congestion and the bridge crossings into downtown.
Serving Nearby Communities Including Riverside, Murray Hill, Ortega, Lakeshore, Westside Jacksonville, Downtown Jacksonville, Orange Park, Fairfax, Five Points & Beyond
Need a ride to Ascension St. Vincent's Riverside or another medical facility?
Frequently Asked Questions
How do I book a ride?
Call us at 877-369-5457 or click the "Book a Ride" button on this page. For non-urgent trips we recommend reaching out 24-48 hours ahead, though same-day rides are often possible if a vehicle is free near you.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Avondale is compact and the Riverside hospital cluster is only minutes away, so rides here go quickly once we're dispatched. For routine trips, book 24-48 hours ahead. Recurring needs like dialysis can be set up as a standing schedule, and same-day rides are often available.
What if I need a wheelchair-accessible vehicle?
Tell us when you book and we'll send the right vehicle. Our wheelchair-accessible vans come equipped with ramps and secure tie-down systems, and they fit manual chairs, power chairs, and mobility scooters — no surprises on pickup day.
Can a family member or caregiver ride with me?
Yes — bringing a family member or caregiver along is almost always free of charge. Just let us know during booking so the driver expects them and there's room to spare.
Questions? We're here to help!
What is NEMT?
NEMT — short for Non-Emergency Medical Transportation — is a service for people who need a safe way to get to medical care but aren't in a situation that calls for an ambulance. It's a planned ride, not an emergency response.
The riders who use NEMT are typically older adults who've given up driving, people with disabilities, and anyone whose health makes operating a car risky. Vehicles match the rider: wheelchair-accessible vans with ramps and securement, stretcher transport for those who can't sit up, and standard cars driven by staff trained to walk beside you.
Some rides repeat on a steady rhythm — dialysis, infusion therapy, weekly rehab, oncology visits. Others are one-time pickups after surgery or a hospital stay. The point is simple: keep people connected to the care that keeps them well and living on their own terms.
Powered by Modern Technology
Our rides run on Duet, the leading NEMT software platform, so every trip comes with real-time tracking, dependable scheduling, and direct communication between rider and driver from pickup through drop-off.
More Than a Ride
A booking with us isn't a transaction — it's a family entrusting us with someone they love. We take that seriously. From the first phone call to the moment your loved one walks through their own front door, we make sure no one in our care ever has to wonder whether the ride will show up.