Non-Emergency Medical Transportation in Castle Rock, CO
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Castle Rock sits along the I-25 corridor between Denver and Colorado Springs, and while AdventHealth Castle Rock handles many local needs, residents requiring specialty care or trauma services often travel north to HCA HealthONE Sky Ridge in Lone Tree. We provide professional, door-to-door medical transportation across Castle Rock and Douglas County for dialysis appointments, hospital visits, specialist trips, and the everyday rides that keep life moving — like church along Founders Parkway or lunch at the senior center. Whether your appointment is five minutes down Meadows Boulevard or thirty minutes up the interstate, we get you there safely and on time.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When you're done at your appointment, they're waiting. It's the kind of care you'd arrange for your own parent — attentive, dependable, and rooted in the understanding that the person riding with us is the person you love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
The wheelchair-accessible vehicle was ready when I was wheeled out. No waiting in the lobby, no confusion. They had everything coordinated perfectly with the discharge team.
– William E.
My brother has intellectual disabilities and needs rides to his day program five days a week. The drivers have been wonderful with him — patient, gentle, and always on time. It's transformed our routine.
– Walter F.
My husband's wheelchair weighs over 300 pounds with him in it. The driver didn't flinch — just deployed the ramp and guided him in like he'd done it a thousand times. Total professional.
– Eleanor A.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at AdventHealth Castle Rock to discharge pickups at HCA HealthONE Sky Ridge in Lone Tree, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Castle Rock, DaVita Red Hawk Dialysis, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Castle Rock and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Castle Rock Senior Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, birthday celebrations, the Castle Rock Outlet Mall, grocery stores, family gatherings, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Castle Rock, CO and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Castle Rock and Douglas County. Whether you're heading to a medical appointment near Meadows Boulevard, a community event at Philip S. Miller Park, or a family gathering in a neighboring town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Castle Rock's medical facilities and can get you there safely and on time.
- AdventHealth Castle Rock
- HCA HealthONE Sky Ridge
- Fresenius Kidney Care Castle Rock
- DaVita Red Hawk Dialysis
- Castle Rock Senior Center
For specialty and tertiary care, we also provide transportation to UCHealth University of Colorado Hospital in Aurora and other Denver metro facilities.
Neighborhoods We Serve
We offer door-to-door service throughout Castle Rock and the surrounding Douglas County neighborhoods including:
- The Meadows
- Founders Village
- Castle Oaks
- Plum Creek
- Red Hawk
- Crystal Valley
Zip Codes Serviced
We provide non-emergency medical transportation throughout Castle Rock and greater Douglas County, covering the following zip codes:
- 80104
- 80108
- 80109
- 80138
Whether you live near I-25, off Founders Parkway, along Meadows Parkway, or on the west side near Wolfensberger Road, our transportation network covers your area. We know Castle Rock's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Lone Tree, Parker, Highlands Ranch, Larkspur, Sedalia, Franktown, Littleton, Denver & Beyond
Need a ride to AdventHealth Castle Rock or another medical facility?
Frequently Asked Questions
How do I book a ride?
Just give us a call at 877-369-5457, or tap "Book a Ride" on our website to get started. For non-urgent appointments, a day or two of notice is ideal, though same-day rides may be available depending on driver availability near Castle Rock.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A day or two of notice works best, particularly if your appointment is north on I-25 in Lone Tree or Denver — rush hour traffic along the corridor can add real time to the drive. For recurring appointments like dialysis, we'll lock in a standing schedule so you don't have to rebook each week.
Do your vehicles accommodate wheelchairs?
Absolutely. Let us know when you book your ride and we'll make sure a wheelchair-accessible van is assigned. Our vehicles are equipped with ramps and secure tie-down systems built for manual wheelchairs, power chairs, and scooters.
Can a family member ride along?
Definitely. We welcome family members and caregivers to ride along, and there's no extra charge in most cases. Just mention it during booking so we can make sure the vehicle has room for everyone.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation — NEMT for short — provides dedicated rides for people who need reliable help getting to medical care but aren't facing an emergency. Think dialysis sessions, doctor visits, hospital discharges, and rides home after outpatient procedures.
This service is built for seniors who no longer drive, individuals managing disabilities, and anyone whose health makes getting behind the wheel difficult. NEMT vehicles include wheelchair-accessible vans with ramps and tie-down systems, stretcher-equipped transport for patients who can't sit upright, and standard vehicles with drivers trained in hands-on walking assistance.
Common NEMT rides include recurring trips like dialysis three times a week, radiation treatments, and physical therapy, along with one-time needs like getting home after outpatient surgery or a hospital stay. At its core, NEMT exists to keep people connected to the care that helps them stay healthy and live on their own terms.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. That means real-time vehicle tracking, dependable scheduling, and clear communication with your driver from booking to drop-off.
More Than a Ride
Behind every ride we provide, there's a family trusting us with someone who means the world to them. We carry that responsibility in everything we do. From that first phone call to the moment your loved one is safely home, our entire service is shaped by one commitment: the person in our care, and the family waiting for them, should never have to worry.