Non-Emergency Medical Transportation in Castle Pines, CO
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Castle Pines is a close-knit community, but it doesn't have a hospital within city limits — which means every medical trip requires traveling outside of town. Whether you're heading to HCA HealthONE Sky Ridge in Lone Tree, AdventHealth Castle Rock down I-25, or a dialysis session at DaVita Parker Dialysis Center, getting there safely and on time takes more than just a car. We provide professional, door-to-door medical transportation across Castle Pines and Douglas County for dialysis appointments, specialist visits, hospital trips, and the everyday rides that keep life moving — like church along Castle Pines Parkway or lunch with the grandkids.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before we head out. When you're done with your appointment, they're waiting. It's the kind of care you'd arrange for your own parent — attentive, punctual, and grounded in the understanding that we're caring for the person your family loves most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've had bad experiences with medical transport before, so I was skeptical. But this team changed my mind completely. Professional, punctual, and genuinely caring. The ride home after my procedure was seamless.
– Sandra G.
Twice a week for cardiac rehab. I set up the recurring schedule once, confirmed the times, and haven't had to think about it since. Every ride has been punctual and professional.
– Janet H.
What I appreciate most is that the drivers don't make assumptions. They ask me what I need, how I want to be positioned, and whether I'm comfortable. That respect for my autonomy means everything.
– Gerald R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at HCA HealthONE Sky Ridge to discharge pickups at AdventHealth Castle Rock, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Parker Dialysis Center and other dialysis facilities across Douglas County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Castle Pines and the surrounding area, and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Castle Rock Senior Center, Legacy Village of Castle Pines, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, Castle Rock Outlet Mall, grocery stores, and anywhere else life takes you — with door-to-door help every time.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Castle Pines, CO and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Castle Pines and Douglas County. Since most medical care requires traveling to Lone Tree, Castle Rock, or Parker, our drivers know the routes and get you where you need to go — safely and on time.
Healthcare Facilities We Serve
Our drivers are familiar with the medical facilities serving Castle Pines residents and can get you there safely and on time.
- HCA HealthONE Sky Ridge
- AdventHealth Castle Rock
- AdventHealth Parker
- DaVita Parker Dialysis Center
- Legacy Village of Castle Pines
- Castle Rock Senior Center
For specialty and tertiary care, we also provide transportation to UCHealth University of Colorado Hospital in Aurora and other Denver metro facilities.
Neighborhoods We Serve
We offer door-to-door service throughout Castle Pines and the surrounding neighborhoods and communities, including:
- Castle Pines Village
- Castle Pines North
- The Retreat
- Lagae Ranch
- Elk Ridge
- Coyote Ridge
Zip Codes Serviced
We provide transportation throughout Castle Pines and the wider Douglas County area, covering the following zip codes:
- 80108
- 80124
- 80104
- 80138
Whether you live near I-25, off Castle Pines Parkway, or along Happy Canyon Road, our transportation network covers your area. We know the routes through Douglas County and the quickest ways to reach hospitals in Lone Tree and Castle Rock.
Serving Nearby Communities Including Castle Rock, Lone Tree, Parker, Highlands Ranch, Sedalia, Littleton, Centennial, Denver & Beyond
Need a ride to HCA HealthONE Sky Ridge or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call us at 877-369-5457, or you can tap the "Book a Ride" button on our website. For non-urgent appointments, booking a day or two in advance works best, but same-day rides may be available based on your location.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
We recommend booking 24-48 hours ahead, especially since most Castle Pines medical trips head to Lone Tree or Castle Rock along I-25 and rush hour traffic can add time. For recurring needs like dialysis, we'll set up a standing schedule so your rides are always locked in.
Do your vehicles accommodate wheelchairs?
Absolutely. Just mention it when you book your ride. Our vehicles include wheelchair-accessible vans fitted with ramps and tie-down systems, and we accommodate manual wheelchairs, power chairs, and scooters. We'll make sure the right vehicle shows up for you.
Can a family member ride along?
Yes — we welcome family members and caregivers to ride along, and there's no extra charge in most situations. Just let us know when you're booking so we can make sure there's room and the driver is ready for everyone.
Questions? We're here to help!
What is NEMT?
NEMT, short for Non-Emergency Medical Transportation, provides dedicated rides for people who need dependable transportation to medical appointments but aren't facing an emergency that requires an ambulance. Think dialysis sessions, doctor visits, hospital discharges, and follow-up care.
NEMT serves seniors who no longer drive, people living with disabilities, and anyone whose health condition makes getting behind the wheel unsafe or impractical. Vehicles include wheelchair-accessible vans with ramps and secure tie-downs, stretcher-equipped transport for those who can't sit upright, and standard cars with drivers trained to provide hands-on walking support.
Common NEMT trips include recurring appointments like dialysis three times a week, physical therapy, cancer treatments, and regular checkups, along with one-time rides for outpatient surgery pickups and hospital discharges. The goal is simple: make sure people can reach the care they need to stay healthy and live independently.
Powered by Modern Technology
Every ride is powered by Duet, a trusted NEMT software platform that delivers real-time vehicle tracking, consistent scheduling, and direct communication between you and your driver throughout each trip.
More Than a Ride
When a family books a ride with us, they're trusting us with someone irreplaceable. We don't take that lightly. Every detail — from the greeting at the front door to the final drop-off — is built around one priority: making sure the person in our care, and the family counting on us, never has to second-guess the ride.