Non-Emergency Medical Transportation in Alexandria, VA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Alexandria stretches about seven miles along the Potomac, and a short trip on paper can turn into a 40-minute drive once the Capital Beltway or Wilson Bridge gets involved. Inova Alexandria Hospital anchors the West End, Kaiser Permanente sits off Potomac Avenue, and many residents travel to Inova Mount Vernon, Inova Fairfax, or MedStar hospitals across the river for specialty care. We provide professional, door-to-door medical transportation throughout Alexandria and the surrounding Northern Virginia area — for dialysis, hospital trips, specialist visits, and the everyday rides that keep life going, from King Street pharmacies to Sunday service along Russell Road.
Every ride starts at your front door. Our drivers greet you, help you to the vehicle, and make sure you're comfortable before we pull away. When your appointment is finished, we're already waiting. It's the kind of attentive, on-time care you'd arrange for your own mother or father — rooted in the simple understanding that the person riding with us is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They drove me home after a colonoscopy when my regular ride fell through last minute. Showed up in twenty minutes and got me home safely. Lifesaver is the right word.
– Ruth B.
My father needs transportation to his support group meetings twice a week. The drivers are discreet and respectful. He says the rides are the easy part of his week now.
– Marie G.
I transferred from my wheelchair to a seat for the first time with a transport driver's help. He knew exactly how to assist without overstepping. Professional, safe, and dignified. Truly impressive.
– Wallace C.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Inova Alexandria Hospital to discharge pickups at Inova Mount Vernon or Kaiser Permanente Alexandria, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Alexandria Dialysis, Fresenius Kidney Care Alexandria, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Alexandria and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Hollin Hall Senior Center, Kingstowne Center for Active Adults, and programs run by Senior Services of Alexandria, so you never have to miss a class or a lunch with friends.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready whenever you're discharged.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to King Street in Old Town, Potomac Yard, Bradlee Shopping Center, Sunday services, grocery runs, and anywhere else life takes you around Alexandria.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Alexandria, VA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout the city of Alexandria and surrounding Northern Virginia. Whether you're heading to a medical appointment on Seminary Road, a family visit in Springfield, or a church in Del Ray, we're here to help.
Healthcare Facilities We Serve
Our drivers know Alexandria's medical facilities and can get you there safely and on time.
- Inova Alexandria Hospital
- Kaiser Permanente Alexandria Medical Center
- Inova Mount Vernon Hospital
- DaVita Alexandria Dialysis
- Fresenius Kidney Care Alexandria
- Hollin Hall Senior Center
- Kingstowne Center for Active Adults
- Senior Services of Alexandria
For specialty care, we also provide transportation to Inova Fairfax Hospital, Virginia Hospital Center in Arlington, and MedStar Georgetown and Washington Hospital Center across the Potomac.
Neighborhoods We Serve
We offer door-to-door service throughout the city of Alexandria and the surrounding Northern Virginia neighborhoods, including:
- Old Town
- Del Ray
- Rosemont
- Eisenhower Valley
- Potomac Yard
- Landmark
- West End
- Arlandria
Zip Codes Serviced
We provide reliable transportation across every part of the city of Alexandria, serving the following primary ZIP codes:
- 22301
- 22302
- 22304
- 22305
- 22314
- 22315
Whether you live near I-95/I-495, off US-1 along Richmond Highway, down Duke Street, or close to the George Washington Memorial Parkway, our transportation network covers your neighborhood. We know Alexandria's roads, how to navigate the Springfield Interchange at rush hour, and the best way to time a Wilson Bridge crossing.
Serving Nearby Communities Including Arlington, Falls Church, Springfield, Fairfax, Annandale, Mount Vernon, Fort Belvoir, Washington DC, Bailey's Crossroads, Franconia & Beyond
Need a ride to Inova Alexandria Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Booking is simple — call us at 877-369-5457 or tap the "Book a Ride" button at the top of the page. For non-urgent trips, 24-48 hours of notice works best, though same-day availability is often an option depending on your pickup address in Alexandria.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A day or two of notice is the sweet spot for routine appointments in Alexandria — the Springfield Interchange, Wilson Bridge, and US-1 corridor can tack on 30-45 minutes during rush hour, so extra buffer helps. Standing schedules handle recurring needs like dialysis, locking in your weekly slots in advance.
Do your vehicles accommodate wheelchairs?
Yes — flag it at booking. Wheelchair-accessible vans with ramps and proper tie-down hardware are part of what we run, and we're set up for manual wheelchairs, power chairs, and scooters alike. The right vehicle gets assigned to your trip so nothing has to be sorted out on arrival.
Can a family member ride along?
Of course. In most cases a family member or caregiver is welcome to ride along at no additional charge. Let us know at booking so the driver is ready for an extra passenger when they arrive.
Questions? We're here to help!
What is NEMT?
NEMT stands for Non-Emergency Medical Transportation — a professional ride service for people who need a safe way to reach their medical care but don't need an ambulance. Dialysis, specialist appointments, hospital discharges, and outpatient surgery pickups all fall under it.
The riders who lean on NEMT are usually seniors who've given up driving, adults with disabilities, and people managing chronic conditions. The vehicles match those needs — wheelchair vans with ramps and tie-downs, stretcher transport for patients who can't sit up, and standard vehicles with drivers trained in walking assistance.
A lot of what we do repeats on a schedule — three dialysis sessions a week, weekly physical therapy, monthly oncology visits. The rest is one-off: a hospital discharge, a ride home after surgery, a single imaging trip. The goal stays the same — keeping people connected to care.
Powered by Modern Technology
Every ride we run is powered by Duet, a leading NEMT software platform. That means live vehicle tracking, dependable scheduling, and direct communication with your driver from booking straight through to drop-off.
More Than a Ride
Every call we take is really a family entrusting us with someone they love. From the first conversation to the moment your loved one is safely back through their front door, everything we do is shaped by one quiet promise: no one riding with us, and no one waiting at home, should ever worry about the ride.