Non-Emergency Medical Transportation in Gaithersburg, MD
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Gaithersburg sits right on the I-270 biotech and medical corridor, and the healthcare that serves it is scattered along every exit — Kaiser Permanente Gaithersburg Medical Center near Quince Orchard, Adventist HealthCare Shady Grove Medical Center just down the pike in Rockville, and Holy Cross Germantown Hospital a short drive north. Getting between any of them — or out to a dialysis chair, a grandchild's birthday in Potomac, or a Sunday service in Olde Towne — takes more than a rideshare that may or may not turn up. We provide door-to-door medical transportation across Gaithersburg and Montgomery County for dialysis schedules, hospital visits, outpatient recoveries, and the everyday trips in between.
Every ride starts at your front door. A driver walks up, greets you by name, helps you into the vehicle, and makes sure you're comfortable before we head out. When your appointment wraps up, we're already waiting — not fighting Frederick Road traffic to circle back around. It's the kind of ride we'd arrange for our own parents, and the only way we know how to treat the person who matters most to you.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They picked me up from the rehabilitation center and got me home without a single issue. The driver even helped me up my front steps. Going above and beyond is clearly their standard.
– Margaret J.
My husband's condition requires weekly infusions. The same two drivers rotate and they both know his needs — how to help him in, what temperature he likes, which route is smoothest. That's real service.
– Catherine L.
I've used wheelchair transport in five different cities. This service is the best by far. The equipment is maintained, the drivers are trained, and the whole experience is dignified.
– Oscar L.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Kaiser Permanente Gaithersburg Medical Center to discharge pickups at Adventist HealthCare Shady Grove or Holy Cross Germantown, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Gaithersburg Dialysis and other dialysis centers across Montgomery County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll take you to any doctor's office or clinic in Gaithersburg and have a ride waiting the moment you're ready to head home.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Benjamin Gaither Center and other community programs, so you never have to skip a class, a lunch, or a gathering because the ride didn't come through.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready as soon as the care team clears you to leave.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Rio Washingtonian Center, Kentlands Market Square, church services around Olde Towne, grocery runs along MD-355, family visits in Potomac, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Gaithersburg, MD and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Gaithersburg and Montgomery County. Whether you're heading to a medical appointment, a house of worship, or a family visit in Rockville or Potomac, we're here to get you there.
Healthcare Facilities We Serve
Our drivers know Gaithersburg's healthcare corridor and can get you there safely and on time.
- Kaiser Permanente Gaithersburg Medical Center
- Adventist HealthCare Shady Grove Medical Center
- Holy Cross Germantown Hospital
- MedStar Montgomery Medical Center
- Adventist HealthCare
- DaVita Gaithersburg Dialysis
- Benjamin Gaither Center
For specialty care, we also provide transportation to MedStar Washington Hospital Center, Johns Hopkins facilities, Walter Reed National Military Medical Center, and Holy Cross Hospital in Silver Spring.
Neighborhoods We Serve
We offer door-to-door service throughout Gaithersburg and the surrounding Montgomery County areas, including well-known neighborhoods like:
- Olde Towne Gaithersburg
- Kentlands
- Lakelands
- Washingtonian / Rio
- Quince Orchard
- Crown
- Montgomery Village
- Saybrooke
Zip Codes Serviced
We provide reliable transportation throughout Gaithersburg and Montgomery County, and our coverage area includes the following zip codes:
- 20877
- 20878
- 20879
- 20882
- 20884
Whether you live near I-270, along Frederick Road (MD-355), off Montgomery Village Avenue (MD-124), or over by Clopper Road (MD-117), our transportation network covers your area. We know Gaithersburg's traffic patterns and the quickest routes around I-270 rush-hour backups to get you where you need to go.
Serving Nearby Communities Including Rockville, Germantown, Montgomery Village, North Potomac, Darnestown, Olney, Clarksburg, Potomac, Silver Spring & Beyond
Need a ride to Kaiser Permanente Gaithersburg Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest route is a quick phone call to 877-369-5457, or use the "Book a Ride" button at the top of this page. We recommend 24 to 48 hours of notice on non-urgent trips, though same-day rides in the Gaithersburg area are often possible when a vehicle is free nearby.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For in-city Gaithersburg rides, a day of lead time is usually enough. Early-morning dialysis trips and rides down I-270 to DC-area specialty hospitals can pick up 30 to 45 minutes of rush-hour traffic, so aim for 24 to 48 hours of notice on those.
What if I need a wheelchair-accessible vehicle?
Just flag it when you book and we'll line one up. Our accessible vans are fitted with ramps and secure tie-downs, and we handle manual wheelchairs, power chairs, and mobility scooters without a hitch. The right vehicle is matched to your trip automatically.
Can a family member or caregiver ride with me?
In most cases, yes — there's no extra charge for a family member or caregiver to come along. Just flag the extra passenger when you book so the driver has a seat ready and knows to expect both of you.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — covers the space between "I can drive myself" and "I need to call 911." It's a professional ride service for people who need a safe, dependable way to reach medical appointments without involving an ambulance.
The riders who rely on NEMT are typically seniors who no longer drive, adults living with disabilities, and anyone whose health condition makes getting behind the wheel unsafe. Vehicles are matched to the rider — wheelchair-accessible vans, stretcher-equipped transport, or standard cars with drivers trained in walking assistance.
Many NEMT trips repeat on a set calendar — dialysis three mornings a week, weekly infusions, ongoing physical therapy — while others happen just once, like a post-surgery pickup. Either way, the purpose holds: getting people to the care that keeps them well.
Powered by Modern Technology
Every ride runs on Duet (https://www.duetinc.com/), a leading NEMT software platform built for live vehicle tracking, dependable pickup times, and clear two-way communication between the rider, the family, and the driver.
More Than a Ride
A ride with us is never just a ride. The person in the back seat is someone's mother, someone's husband, someone's closest friend — and the family that called us in is trusting us with the person who matters most to them. That trust shapes every mile, from the first phone call through the last goodbye at the door.