Non-Emergency Medical Transportation in Silver Spring, MD
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Silver Spring stretches from the DC line up past Olney, and the healthcare that goes with it is just as spread out. Holy Cross Hospital sits near Forest Glen, the Adventist HealthCare White Oak Medical Center anchors the north end, and Kaiser Permanente and MedStar Montgomery pull riders in from every direction. Getting between any of them — or out to a dialysis chair or a grandchild's house in Takoma Park — isn't a job for rideshare roulette. We run door-to-door medical transportation across Silver Spring and Montgomery County for dialysis schedules, hospital visits, outpatient recoveries, and the everyday trips in between.
Every ride begins where you live. A driver walks up to your door, greets you by name, helps you into the vehicle, and makes sure you're settled before we pull away. When your appointment ends, we're already there — not fighting Colesville Road traffic to circle back. It's the kind of ride we'd arrange for our own parents, and it's the only way we know how to treat the person who matters most to you.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've had bad experiences with medical transport before, so I was skeptical. But this team changed my mind completely. Professional, punctual, and genuinely caring. The ride home after my procedure was seamless.
– Sandra G.
Twice a week for cardiac rehab. I set up the recurring schedule once, confirmed the times, and haven't had to think about it since. Every ride has been punctual and professional.
– Janet H.
What I appreciate most is that the drivers don't make assumptions. They ask me what I need, how I want to be positioned, and whether I'm comfortable. That respect for my autonomy means everything.
– Gerald R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Holy Cross Hospital to discharge pickups at Adventist HealthCare White Oak Medical Center or MedStar Montgomery, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Silver Spring Dialysis, Fresenius Kidney Care Silver Spring, and other dialysis centers across Montgomery County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll take you to any doctor's office or clinic in Silver Spring and have a ride waiting when you're ready to head home.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Holiday Park Senior Center on Ferrara Drive and the Schweinhaut Senior Center, so you never have to skip a class, a lunch, or a program because the ride fell through.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready as soon as the care team says you're cleared to leave.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Westfield Wheaton, church services along New Hampshire Avenue, Ellsworth Drive restaurants, grocery runs in Aspen Hill, family gatherings in Takoma Park, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Silver Spring, MD and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Silver Spring and Montgomery County. Whether you're heading to a medical appointment, a house of worship, or a family visit across the DC line, we're here to get you there.
Healthcare Facilities We Serve
Our drivers know Silver Spring's healthcare corridor and can get you there safely and on time.
- Holy Cross Hospital
- Adventist HealthCare White Oak Medical Center
- Kaiser Permanente Silver Spring Medical Center
- MedStar Montgomery Medical Center
- DaVita Silver Spring Dialysis
- Fresenius Kidney Care Silver Spring
- Holiday Park Senior Center
- Schweinhaut Senior Center
For specialty care, we also provide transportation to MedStar Washington Hospital Center, Suburban Hospital in Bethesda, and the NIH Clinical Center.
Neighborhoods We Serve
We offer door-to-door service throughout Silver Spring and the surrounding Montgomery County areas, including well-known neighborhoods like:
- Downtown Silver Spring
- Forest Glen
- Four Corners
- White Oak
- Woodside
- Aspen Hill
- Long Branch
- Layhill
Zip Codes Serviced
We provide reliable transportation throughout Silver Spring and Montgomery County, and our coverage area includes the following zip codes:
- 20910
- 20901
- 20902
- 20903
- 20904
- 20906
Whether you live near the I-495 Capital Beltway, along Georgia Avenue (MD-97), off Colesville Road (US-29), or over near New Hampshire Avenue (MD-650), our transportation network covers your area. We know Silver Spring's rush-hour rhythms and the detours that get around Beltway backups.
Serving Nearby Communities Including Takoma Park, Bethesda, Chevy Chase, Wheaton, Kensington, Rockville, Hyattsville, College Park, Washington, DC, Olney & Beyond
Need a ride to Holy Cross Hospital, White Oak Medical Center, or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest way to get started is a call to 877-369-5457, or tap the "Book a Ride" button on our website. For non-urgent trips, book 24 to 48 hours ahead, but same-day rides are often possible depending on where in the Silver Spring area you live.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For routine trips, 24 to 48 hours of lead time works best. Silver Spring is spread out across Montgomery County and traffic on I-495 and US-29 can be heavy, so riders heading to Holy Cross or the White Oak campus should book early. Same-day rides may be available.
What if I need a wheelchair-accessible vehicle?
Let us know when you book and we'll line one up. Our vehicles include wheelchair-accessible vans fitted with ramps and secure tie-down systems, and we're equipped to handle manual wheelchairs, power chairs, and mobility scooters. The right vehicle is assigned to your trip automatically.
Can a family member or caregiver ride with me?
Yes — a loved one or caregiver is welcome to come along at no additional charge in most cases. Mention the extra rider when you book so the driver has room set aside and knows to expect you both.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. It's a professional service built for people whose health or mobility makes driving unsafe but whose situation doesn't warrant an ambulance — the in-between that many families navigate on their own.
Riders who rely on NEMT are typically seniors who've stopped driving, adults with disabilities, and anyone managing a condition that makes driving risky. Vehicles are matched to the rider — wheelchair-accessible vans with ramps and tie-downs, stretcher-equipped transport for those who can't sit up, or standard cars with drivers trained in walking assistance.
Some trips repeat on a calendar — dialysis three mornings a week, weekly chemotherapy, regular physical therapy — and others happen once, like a ride after outpatient surgery. The point stays the same: get people to the care they need without the stress of arranging it alone.
Powered by Modern Technology
Every trip runs on Duet (https://www.duetinc.com/), a leading NEMT software platform that lets riders and families track the vehicle in real time, lock in dependable pickups, and stay in clear contact with the driver.
More Than a Ride
A ride with us is never just a ride. The person in the vehicle is someone's parent, someone's partner, someone's closest friend — and the family that booked the trip is trusting us with the person they love most. That trust shapes everything we do, from the first phone call to the moment they're safely home.