Non-Emergency Medical Transportation in Norwood, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Norwood sits right at the crossing of I-95/Route 128 and US-1, which means Boston's biggest teaching hospitals are roughly 25 minutes away and local care is even closer. Fresenius Kidney Care NxStage Norwood handles recurring dialysis right in town, the Norwood Senior Center on Prospect Street anchors daily programs for hundreds of older residents, and Sunrise of Norwood and Benchmark Senior Living on Clapboardtree are part of a tight cluster of senior communities a rider may call home. Navigating between all of those stops — plus Longwood, MGH, and Dana-Farber — takes a service that knows the town and the commute. That's why we run door-to-door medical transportation throughout Norwood and the rest of Norfolk County.
Every trip starts at your door, not the curb. Our drivers lend an arm to the vehicle, make sure the seatbelt is set, and stay with you until you're inside the building you came to see. Once the visit wraps up, the ride home is already on its way back. This is the kind of care we'd arrange for our own mom or dad, and we hold to it every time a Norwood household trusts us with someone they love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my cardiac catheterization, the medical team specifically recommended this transport service. Now I know why. Professional, punctual, and genuinely caring people.
– Terry S.
I booked standing weekly rides for my grandfather. The communication is excellent — I get notified when he's picked up and dropped off. For a long-distance caregiver, that transparency is everything.
– Victor N.
I've been using this service for wheelchair transport for six months now. Every single ride has been safe, comfortable, and on time. Consistency like that lets me focus on my health instead of my transportation.
– Myrtle F.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled appointments at Norwood Hospital to same-day discharges out of Boston's Longwood teaching hospitals, we'll be parked and ready the minute you walk out — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we take you to Fresenius Kidney Care NxStage Norwood and the Fresenius Kidney Care center in neighboring Westwood on a standing schedule you can plan your week around.
Learn More on Dialysis Rides
Doctor Appointments
Primary care, specialist consults, imaging, lab work — we'll bring you to any physician's office in Norwood and have a driver ready the moment the visit ends.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Norwood Senior Center on Prospect Street and to community programs around town, so a favorite class or luncheon never gets missed because the family calendar didn't line up.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a same-day procedure at any nearby surgical center, we're the ride home you can lean on — unhurried, comfortable, and standing by the moment the nurse signs you out.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to University Station in Westwood, Legacy Place in Dedham, Sunday service at St. Catherine of Siena, grandkids' birthdays, and wherever else the day takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Norwood, MA and Beyond
We offer door-to-door rides to healthcare facilities, senior programs, and everyday stops across Norwood and the wider Norfolk County area. Whether the destination is a dialysis chair, a morning service on Nahatan Street, or dinner with family across town, we handle the drive so you can focus on the rest.
Healthcare Facilities We Serve
Our drivers know Norwood's medical campuses, the side streets around each one, and the routes that reach them safely and on schedule.
- Norwood Hospital
- Fresenius Kidney Care NxStage Norwood
- Fresenius Kidney Care Westwood
- Norwood Senior Center
- Benchmark Senior Living on Clapboardtree
- Sunrise of Norwood
- Orchard Cove
- New Pond Village
For specialty and academic care, we also transport riders into Boston's Longwood Medical Area, including Beth Israel Deaconess Medical Center, Brigham and Women's, Mass General, and Dana-Farber Cancer Institute.
Neighborhoods We Serve
We provide door-to-door rides throughout Norwood and the surrounding neighborhoods, including the areas listed here:
- Norwood Center
- South Norwood
- Swedeville
- Germantown
- Winslows
- Dublin
- Westover
Zip Codes Serviced
We cover every address across Norwood and into the rest of Norfolk County, serving the ZIP codes listed below:
- 02062
- 02090
- 02081
- 02021
Whether your home sits near I-95/Route 128, along US-1 (Providence Highway), off Washington Street and Route 1A, or closer to Route 109, our rides reach your street. We know the exit 15 interchange and the quickest ways around morning and evening congestion.
Serving Nearby Communities Including Westwood, Walpole, Dedham, Canton, Sharon, Dover, Needham, Foxborough, Medfield, Boston & Beyond
Need a ride to Norwood Hospital or another local medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach our booking line at 877-369-5457 or click the "Book a Ride" button on any page of our site. Most non-urgent appointments get reserved a day or two out, and same-day requests often go through depending on what vehicles are free near you.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
For in-town Norwood trips, 24-48 hours of lead time works well. For rides into Boston's Longwood Medical Area, MGH, or Dana-Farber, we suggest 48-72 hours because of the I-95/Route 128 and US-1 rush-hour backups around exit 15. New England winter storms along the 128 corridor may also call for extra notice.
Do your vehicles accommodate wheelchairs?
Absolutely — note it on your booking and we'll dispatch a wheelchair-accessible van with a ramp and full tie-down securement. Our vans work with manual chairs, power chairs, and scooters, and the right vehicle is confirmed to your trip well before the pickup window opens.
Can a family member ride along?
Yes, in most cases a spouse, adult child, or caregiver is welcome to come along at no extra cost. Mentioning it at the time of booking lets the driver leave a seat open and plan for the added passenger from the pickup.
Questions? We're here to help!
What is NEMT?
NEMT is shorthand for Non-Emergency Medical Transportation. Put simply, it's a ride service built for people who need a steady, supported way to reach medical care but don't require an ambulance or a 911 response.
The people who rely on NEMT usually fall into a few groups — older adults who've stopped driving, residents with a disability, and anyone whose health makes the wheel too risky. Vehicles come in several forms: wheelchair-accessible vans, stretcher-capable transport, and standard cars with drivers trained in walking support.
A big share of NEMT trips repeat on a steady rhythm — dialysis three mornings a week, chemotherapy cycles, therapy, and specialist follow-ups. Others are one-time runs like a hospital discharge or an outpatient pickup. The purpose stays the same: keeping people tied to the care that keeps them well.
Powered by Modern Technology
We dispatch every trip through Duet (https://www.duetinc.com/), a leading NEMT software platform that handles live vehicle tracking, steady scheduling, and a direct line between the rider and the driver from pickup through drop-off.
More Than a Ride
When a Norwood family hands us the phone number of a parent or spouse, they're really handing us someone irreplaceable. That isn't a small thing, and we treat it that way. Everything we do circles back to one idea — the people you love shouldn't have to think twice about the ride.