Non-Emergency Medical Transportation in Dedham, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
As the seat of Norfolk County and one of the oldest towns in New England, Dedham sits at the junction of I-95/Route 128 and US-1 — which puts nearly every Boston teaching hospital within a 20-minute reach on a good day. Beth Israel Deaconess Hospital – Needham is a short run up Route 135, Atrius Health Dedham handles primary care right here in town, and NewBridge on the Charles anchors one of the region's largest senior communities. Stitching all of that together across Route 128 traffic takes a service built for the job. That's why we run door-to-door medical transportation across Dedham and Norfolk County.
Our drivers arrive where each ride begins — at your front steps. They offer an arm to the vehicle, make sure you're buckled in, and stay with you to the building entrance. When your visit wraps up, a ride is already on the way back. It's the standard we'd want for our own mother or father, and we hold to it every time a Dedham family trusts us with someone they love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Released from the hospital at 7 PM and they still had a driver available. No surge pricing, no drama. Just a clean vehicle and a kind driver who got me home safely. Outstanding.
– Jean B.
Six months of twice-weekly rides for my mom's physical therapy. The scheduling system works perfectly and the drivers are wonderful. Our family can't imagine going back to scrambling for rides.
– Theresa B.
My sport wheelchair is lighter and less stable than standard chairs. The driver recognized this and used extra care with the tie-downs to make sure it was absolutely secure. Smart and attentive.
– Victor R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From planned visits at Beth Israel Deaconess Hospital – Needham to same-day discharges out of Boston's Longwood teaching hospitals, we'll be ready at the curb when you are — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we take you to Fresenius Kidney Care clinics in Westwood, Norwood, and Wellesley on a steady, standing schedule you can plan your week around.
Learn More on Dialysis Rides
Doctor Appointments
Primary care, specialist follow-ups, lab work, imaging — we'll get you to any physician's office in Dedham and have a driver waiting the moment the visit ends.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Dedham Council on Aging on Washington Street and other community programs, so there's no skipping a favorite class because the calendar didn't line up with a family member's day off.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a same-day procedure at any nearby surgical center, we're the ride home you can lean on — unhurried, comfortable, and standing by the minute the nurse signs you out.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Legacy Place, the Dedham Mall, Sunday service at St. Mary of the Assumption, birthday dinners at the grandkids' place, and anywhere else the day takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Dedham, MA and Beyond
We offer door-to-door transportation to healthcare facilities, senior programs, and everyday destinations across Dedham and the wider Norfolk County area. Whether the stop is a dialysis appointment, a morning service, or Sunday dinner across town, we handle the ride so you can focus on everything else.
Healthcare Facilities We Serve
Our drivers know Dedham's medical campuses, the side streets around them, and the routes that reach each one safely and on schedule.
- Beth Israel Deaconess Hospital – Needham
- New England Baptist Outpatient Care Center
- ConvenientMD Urgent Care Dedham
- Atrius Health Dedham
- NewBridge on the Charles
- Traditions of Dedham
- Charter Senior Living of Dedham
- Dedham Council on Aging
For specialty and academic care, we also run riders into Boston's Longwood Medical Area — Mass General, Brigham and Women's, Beth Israel Deaconess Medical Center, and Dana-Farber Cancer Institute.
Neighborhoods We Serve
We offer door-to-door service throughout Dedham and the surrounding neighborhoods, including the areas listed below:
- Dedham Square
- Oakdale
- Riverdale
- East Dedham
- Precinct One (Manor)
- Greenlodge
- Endicott
- Ashcroft
Zip Codes Serviced
We cover every address across Dedham and Norfolk County, serving the ZIP codes listed here:
- 02026
- 02027
- 02090
- 02492
Whether you live near I-95 and Route 128, along US-1 and Providence Highway, off Route 109, or closer to Route 135 near the commuter rail, our transportation reaches your street. We know the town's residential lanes, the Route 128 interchange, and the fastest ways around morning and afternoon congestion.
Serving Nearby Communities Including Westwood, Needham, Norwood, Canton, Milton, West Roxbury, Newton, Walpole, Boston, Wellesley & Beyond
Need a ride to Beth Israel Deaconess Hospital – Needham or another medical facility?
Frequently Asked Questions
How do I book a ride?
Ring us at 877-369-5457 or tap the "Book a Ride" button on our website. For trips that aren't urgent, 24-48 hours of notice is usually plenty, though same-day rides can often work out depending on what's open in your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
For local Dedham trips, 24-48 hours of lead time works well. For Boston-bound rides into Longwood Medical, MGH, or BMC, we'd ask for 48-72 hours because of I-95/Route 128 and US-1 rush-hour backups. Winter storms along the Route 128 corridor may also call for extra notice.
Do your vehicles accommodate wheelchairs?
Yes — flag it when you book. Our wheelchair-accessible vans are fitted with ramps and secure tie-down systems, and they handle manual wheelchairs, power chairs, and scooters alike. The right vehicle will be assigned to your trip before the driver pulls out.
Can a family member ride along?
Yes — a relative, friend, or caregiver is more than welcome at no additional charge in most cases. Just tell us when you book so the driver knows to expect an extra rider.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. In plain terms, it's a ride service built for people who need a safe, steady way to reach medical care but don't need an ambulance or a 911 response.
Most riders who rely on NEMT fall into familiar categories: older adults who've handed in the car keys, people living with a disability, and anyone whose health makes driving alone too risky. Vehicles come in a few forms to match — wheelchair-accessible vans, stretcher-capable transport, and standard cars with drivers trained in hands-on walking support.
A large share of NEMT trips happen on repeat — dialysis three mornings a week, chemotherapy cycles, physical therapy, and regular specialist follow-ups. Others are single-trip runs, like a hospital discharge or an outpatient procedure pickup. The mission stays the same: keep people tied to the care that keeps them healthy and independent.
Powered by Modern Technology
Our transportation operates on Duet (https://www.duetinc.com/), a leading NEMT software platform that delivers live vehicle tracking, dependable scheduling, and open communication between rider and driver on every trip.
More Than a Ride
Picking up the phone to book a ride means handing a parent, a partner, or a close friend into our care. We feel that weight every time. Start to finish — the first call, the pickup, the walk to the door — everything is built around one promise: the people you love should never have to second-guess the ride.