Non-Emergency Medical Transportation in Katy, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Katy sits at the western edge of the Houston metro, spread across parts of Fort Bend, Harris, and Waller counties, with medical facilities clustered along the I-10 corridor and near the Grand Parkway interchange. Whether you're heading to Houston Methodist West Hospital for a follow-up, a dialysis session at DaVita Katy Cinco Ranch Dialysis, or specialty care at the Texas Medical Center in Houston, getting there safely and on time takes more than a car and good intentions. We provide professional, door-to-door medical transportation across Katy for dialysis appointments, hospital visits, specialist trips, and the everyday rides that keep your life moving.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before we head out. When your appointment wraps up, they're waiting. It's the kind of attentive, personal care you'd want for your own parent — built on the understanding that the person in our vehicle is the person someone loves most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My daughter arranged the ride for me after my hysterectomy. The driver was a young man who was incredibly respectful and helpful. He made sure I was comfortable before we even left the parking lot.
– Marilyn D.
My dad goes to his cardiologist, his diabetes doctor, and his eye specialist — all on different schedules. They manage all three without a single mix-up. Incredible organization.
– Mildred T.
The wheelchair lockdown system in the vehicle was the best I've experienced. Four-point tie-down, shoulder belt option, and the driver tested every connection. I felt completely secure the entire trip.
– Elmer W.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Houston Methodist West Hospital to discharge pickups at Memorial Hermann Katy Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Katy Cinco Ranch Dialysis, Fresenius Kidney Care Katy, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Katy and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Katy Fussell Senior Citizen Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Katy Mills Mall, church along Franz Road, grocery stores, birthday celebrations, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Katy, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Katy and the surrounding parts of Fort Bend, Harris, and Waller counties. Whether you're heading to a medical appointment, church, or a family gathering, we're here to help.
Healthcare Facilities We Serve
Our drivers know Katy's medical facilities and can get you there safely and on time.
- Houston Methodist West Hospital
- Memorial Hermann Katy Hospital
- Texas Children's Hospital West Campus
- Renal Clinic of Houston
- DaVita Katy Cinco Ranch Dialysis
- Fresenius Kidney Care Katy
- Katy Fussell Senior Citizen Center
For specialty care, we also provide transportation to the Texas Medical Center in Houston, including MD Anderson Cancer Center and Houston Methodist Hospital's main campus.
Neighborhoods We Serve
We offer door-to-door service throughout Katy and the surrounding neighborhoods, master-planned communities, and nearby towns, including:
- Cinco Ranch
- Old Town Katy
- Firethorne
- Cane Island
- Cross Creek Ranch
- Elyson
- Katy Mills
Zip Codes Serviced
We provide transportation throughout Katy and the surrounding parts of Fort Bend, Harris, and Waller counties, including:
- 77449
- 77450
- 77493
- 77494
- 77491
- 77492
Whether you live near I-10, off the Grand Parkway (TX-99), along FM 1463, or on the south side near Franz Road, our transportation network covers your area. We know Katy's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Houston, Sugar Land, Richmond, Cypress, Fulshear, Brookshire, Missouri City, Energy Corridor & Beyond
Need a ride to Houston Methodist West Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The simplest way is to call us directly at 877-369-5457. You can also use the "Book a Ride" button right here on our website. For non-urgent appointments, we suggest giving us at least 24-48 hours of notice, but same-day rides may be available depending on vehicle coverage in your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A day or two ahead works well for most appointments. Because Katy spans three counties and I-10 traffic can add significant time to Houston-bound trips, we recommend booking at least 24-48 hours ahead for morning rush hour appointments. For recurring needs like dialysis, we can lock in a standing schedule.
Do your vehicles accommodate wheelchairs?
Yes — let us know when you book and we'll match you with the right vehicle. Our vans are equipped with wheelchair ramps and secure tie-down systems designed for manual wheelchairs, power wheelchairs, and scooters. If you have a specific chair type or size, mention it when you call so we can plan accordingly.
Can a family member ride along?
Of course. A family member or caregiver is welcome to ride along at no extra charge on most trips. Just let us know when you book so your driver expects them.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a professional ride service designed for people who need to get to medical appointments but don't require an ambulance. It fills a gap that taxis and rideshares can't — providing trained drivers, accessible vehicles, and door-to-door assistance.
NEMT is built for seniors who no longer drive, people living with disabilities, and anyone managing a health condition that makes getting behind the wheel difficult. Vehicles include wheelchair-accessible vans with ramps and tie-down systems, stretcher transport for those who need to lie flat, and standard cars with drivers who offer hands-on walking support.
Common NEMT trips include recurring appointments like dialysis three times a week, radiation therapy, physical rehabilitation, and routine check-ups. The service also covers one-time needs such as hospital discharge pickups and rides home after outpatient surgery. The goal is simple: keep people connected to the healthcare that keeps them well.
Powered by Modern Technology
Every ride in our network is powered by Duet, a leading NEMT software platform. For you, that means real-time vehicle tracking, dependable scheduling, and direct communication with your driver from booking to drop-off.
More Than a Ride
When a family books a ride with us, they're handing over someone irreplaceable. We feel the weight of that every single day. Our drivers don't just show up — they show up ready to care for your loved one the way they'd care for their own. From booking to the moment they're safely home, the ride is one thing no one should have to worry about.