Non-Emergency Medical Transportation in West University Place, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
West University Place sits just two miles from the Texas Medical Center, the largest medical complex in the world, yet getting there safely can still be a challenge for seniors and individuals with mobility needs. Whether you're heading to Houston Methodist Hospital, an appointment at Baylor St. Luke's Medical Center along Holcombe Boulevard, or dialysis at Fresenius Kidney Care Museum District, we provide professional door-to-door transportation that gets you there on time and without stress. Our service covers everything from recurring dialysis rides and specialist visits to hospital discharges, everyday errands, and family outings throughout West University Place and Harris County.
Every ride begins and ends at your front door. Our drivers greet you, walk with you to the vehicle, and make sure you're comfortable and settled before pulling away. When your visit is over, they're there waiting to bring you home. It's the kind of care we'd arrange for our own families — attentive, dependable, and built on the understanding that you're trusting us with someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was released late in the evening and was worried about finding a ride. They showed up right on time with a clean, comfortable vehicle. The driver was reassuring and got me home safely.
– Diane K.
Finding someone to drive my elderly aunt to her weekly appointments was stressful. Now it's not even something I think about. They just handle it, every single week, without fail.
– Stephanie D.
I use a motorized wheelchair and it's heavy. The driver handled the ramp and tie-downs like a professional. No scraping, no bumping, no fumbling. This is what proper wheelchair transport looks like.
– Robert G.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Houston Methodist Hospital to discharge pickups at Memorial Hermann-Texas Medical Center, we're there when you need us — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Museum District and other dialysis centers near the Texas Medical Center on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in West University Place and the surrounding area, and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to West University Senior Services and other community programs, so you never have to miss out on activities or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Rice Village for shopping, church along Bissonnet Street, birthday celebrations, grocery stores, and anywhere else life takes you in West University Place.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout West University Place, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout West University Place and Harris County. Whether you're heading to a medical appointment at the Texas Medical Center, a community program, or a family gathering, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities near West University Place and can get you there safely and on time.
- Houston Methodist Hospital
- Baylor St. Luke's Medical Center
- Harris Health Ben Taub Hospital
- Memorial Hermann-Texas Medical Center
- Fresenius Kidney Care Museum District
- West University Senior Services
For specialty care, we also provide transportation to MD Anderson Cancer Center, Texas Children's Hospital, and other institutions within the Texas Medical Center complex.
Neighborhoods We Serve
We offer door-to-door service throughout West University Place and the surrounding neighborhoods and communities, including:
- West University Place City Center
- Sunset Terrace
- University Place
- Rice Village
- Southside Place
- Braeswood Place
- Southampton
Zip Codes Serviced
We provide transportation throughout West University Place and the surrounding parts of Harris County, covering these zip codes and more:
- 77005
- 77030
- 77025
- 77006
Whether you live near Loop 610, along University Boulevard, off US-59, or on the west side near Bissonnet Street, our transportation network covers your area. We know the local routes and the quickest paths to the Texas Medical Center and beyond.
Serving Nearby Communities Including Houston, Bellaire, Southside Place, Rice Village, Meyerland, Galleria, Missouri City, Pearland & Beyond
Need a ride to Houston Methodist Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Call us at 877-369-5457 or use the "Book a Ride" button on our website to get started. For non-urgent appointments, we suggest giving us a day or two of notice, though same-day rides may be available depending on vehicle availability near you.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
We recommend scheduling at least 24 hours ahead, especially for morning appointments near the Texas Medical Center when Loop 610 traffic peaks. West University Place is small, but even a two-mile trip can be unpredictable during rush hour. For recurring needs like dialysis, we'll set up a standing schedule so you're covered every session.
Do your vehicles accommodate wheelchairs?
They do. Let us know when you book and we'll assign a wheelchair-accessible van equipped with a ramp and secure tie-down system. We accommodate manual wheelchairs, power chairs, and scooters, and our drivers are trained to handle securement safely.
Can a family member ride along?
Yes, a companion is welcome on the ride at no additional charge in most cases. Just let us know when you book so we can make sure your driver is prepared and there's room for everyone.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, refers to professional ride services built for people who need safe, dependable transportation to healthcare visits but aren't facing a medical emergency. Think dialysis sessions, doctor appointments, hospital discharges, and follow-up care.
NEMT serves seniors who no longer drive, people living with disabilities, and anyone whose health makes getting behind the wheel difficult or unsafe. Vehicles are purpose-built for these riders and include wheelchair-accessible vans with ramps and secure tie-downs, stretcher-equipped transport, and standard cars with drivers trained to provide hands-on walking support.
Common NEMT rides include recurring appointments like dialysis sessions, cancer treatments, and physical therapy, along with one-time needs such as hospital discharge pickups and outpatient surgery rides. The aim is simple: make sure people can reach the care they need to stay healthier and more independent.
Powered by Modern Technology
Every ride runs through Duet, a purpose-built NEMT software platform that keeps things running smoothly. You get real-time vehicle tracking, dependable scheduling, and direct communication with your driver from the moment you book.
More Than a Ride
Every ride we provide carries something more important than a destination. The person in our vehicle is someone's parent, someone's partner, someone's closest friend. We hold ourselves to one standard: treat every rider the way we'd treat our own family, and make sure the people waiting at home never have to worry.