Non-Emergency Medical Transportation in Newton, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Newton is the county seat of Catawba County, but most hospital-level care is a short drive west in Hickory — at Frye Regional Medical Center or Catawba Valley Medical Center along the I-40 corridor. For seniors, people with disabilities, and anyone managing a chronic condition like dialysis at Fresenius Kidney Care Newton, that trip can be hard to manage without a reliable ride. We provide professional, door-to-door medical transportation throughout Newton and Catawba County for dialysis sessions, hospital visits, specialist appointments, and the everyday rides that matter just as much — like a trip to church or lunch at the senior center.
Our drivers meet you at your front door, help you to the vehicle, and make sure you're comfortable before we head out. At your destination, they walk you to the entrance and are waiting when you're finished. It's personal, attentive service — the kind of care you'd want for your own mom or dad — and that's how we treat every person who rides with us.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my appendectomy, I just needed to get home and rest. The ride was quick, smooth, and the driver didn't try to make small talk when he could tell I wasn't up for it. Appreciated that awareness.
– Paul W.
I set up twice-weekly rides for my wife to her pain management clinic. The drivers are always careful with her because they know about her back condition. That attention to the details matters.
– Howard E.
The vehicle's wheelchair area was clean and well-lit. The tie-downs were in good condition. The ramp was level. These basics matter and a lot of services get them wrong. Not this one.
– Ruby F.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Frye Regional Medical Center to discharge pickups at Catawba Valley Medical Center in Hickory, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Newton and other dialysis centers across Catawba County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Newton and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Abernethy Laurels, TerraBella Newton, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, Valley Hills Mall in Hickory, grocery stores along US-321, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Newton, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Newton and Catawba County. Whether you're heading to a medical appointment in Hickory, a program at a local senior center, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Newton's medical facilities and the Hickory metro area, and they'll get you there safely and on time.
- Frye Regional Medical Center
- Catawba Valley Medical Center
- Atrium Health Lincoln
- Fresenius Kidney Care Newton
- Abernethy Laurels
- TerraBella Newton
For specialty care, we also provide transportation to Atrium Health Carolinas Medical Center in Charlotte and other regional facilities.
Neighborhoods We Serve
We offer door-to-door pickup and drop-off service throughout Newton and the surrounding neighborhoods of Catawba County including:
- Downtown Newton
- North Newton
- Southside
- West Newton
- Startown
- Conover
Zip Codes Serviced
We provide transportation throughout Newton and the surrounding areas of Catawba County, including these zip codes:
- 28658
- 28601
- 28602
- 28613
Whether you live near I-40, off US-321, along NC-10, or out toward NC-16, our transportation network covers your area. We know Catawba County's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Hickory, Conover, Maiden, Claremont, Catawba, Lincolnton, Morganton, Statesville & Beyond
Need a ride to Frye Regional Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can call us directly at 877-369-5457 or click the "Book a Ride" button on our website. We recommend booking a day or two ahead for non-urgent trips, though same-day availability may be possible depending on your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
For local Newton appointments, 24 hours of advance notice is usually enough. Rides to Frye Regional or Catawba Valley Medical Center in Hickory are short but popular — especially early-morning dialysis slots — so booking ahead helps secure your time. For recurring needs, we'll set up a standing schedule.
Do your vehicles accommodate wheelchairs?
Yes — mention it when you're booking and we'll take care of the rest. Our vans come equipped with wheelchair ramps and secure tie-down systems, and we handle manual wheelchairs, power chairs, and scooters. We match the right vehicle to your specific situation.
Can a family member ride along?
They're welcome to. A family member or caregiver can ride along at no additional cost in most cases. Just let us know when you're booking so the driver is prepared for everyone.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, fills a gap that regular ride services can't. It's built for people who need safe, assisted rides to medical appointments — not emergency situations, but the ongoing care that keeps them healthy.
Seniors who've stopped driving, individuals with disabilities, and people managing conditions that make traveling alone unsafe — these are the riders NEMT is designed for. Vehicles are equipped to match each person's needs, from wheelchair-accessible vans with ramps and tie-downs to stretcher transport and cars with trained drivers who provide walking assistance.
Many riders use NEMT on a recurring basis — dialysis three times a week, physical therapy, cancer treatment, routine check-ups — while others need a one-time ride after a hospital stay or outpatient procedure. In both cases, the goal is the same: making sure transportation never stands between someone and the care they need.
Powered by Modern Technology
Newton rides are powered by Duet, a trusted NEMT software platform that gives you real-time vehicle tracking, dependable scheduling, and direct communication with your driver throughout the ride.
More Than a Ride
When a family calls us, they're handing over someone irreplaceable — a parent, a spouse, a lifelong friend. We feel that every time. From booking to drop-off, everything we do comes down to one thing: earning the trust of the people who count on us most.