Non-Emergency Medical Transportation in Hickory, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Hickory sits in the western North Carolina foothills, and its two main hospitals — Catawba Valley Medical Center and Frye Regional Medical Center — serve as the healthcare hubs for Catawba County. Whether you're heading to a dialysis session at DaVita Catawba County Dialysis, a follow-up at the Hickory Clinic off US-321, or just need a ride to church along Springs Road, getting there on time matters. We provide professional, door-to-door medical transportation across Hickory and Catawba County for hospital visits, specialist care, and the everyday rides that keep life moving.
Every ride begins at your front door. Our drivers greet you, walk you to the vehicle, and make sure you're settled before the trip starts. When your appointment wraps up, they're right there waiting. It's personal, attentive care from pickup to drop-off — the kind of service you'd arrange for your own parent, built on the understanding that you're trusting us with the person who matters most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
The driver arrived ten minutes early and was waiting with a smile. After four days in the hospital, that kind of reliability felt like a gift. Clean van, smooth ride, friendly service.
– Joseph H.
I coordinate rides for my father from three time zones away. The online booking is straightforward, and I get text confirmations for every pickup and dropoff. Technology and compassion working together.
– Albert S.
Getting from my house to the vehicle used to be the worst part. The driver pushed my chair over the bumpy sidewalk carefully and even noticed a crack I usually struggle with. That awareness matters.
– Hazel D.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Catawba Valley Medical Center to discharge pickups at Frye Regional Medical Center, we'll be there on time so you can focus on your health, not the ride.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Catawba County Dialysis, Fresenius Kidney Care Hickory Home, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, follow-ups, specialist visits, lab work — we'll get you to any doctor's office or clinic in Hickory and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the West Hickory Senior Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family dinners, Valley Hills Mall, the grocery store, the pharmacy, and anywhere else life takes you — because independence isn't just about medical care.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Hickory, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Hickory and Catawba County. Whether you're heading to a hospital appointment, a dialysis session, church, or a family gathering, we're here to get you there safely and on time.
Healthcare Facilities We Serve
Our drivers know Hickory's medical facilities and can get you there safely and on time.
- Catawba Valley Medical Center
- Frye Regional Medical Center
- Catawba Valley Healthcare – Hickory Clinic
- DaVita Catawba County Dialysis
- Fresenius Kidney Care Hickory Home
- West Hickory Senior Center
- Springs of Catawba
For specialty or tertiary care, we also provide transportation to Atrium Health facilities in Charlotte, Wake Forest Baptist Medical Center in Winston-Salem, and Atrium Health Lincoln in Lincolnton.
Neighborhoods We Serve
We offer door-to-door service throughout Hickory's neighborhoods and the surrounding communities in Catawba County, including:
- Downtown Hickory
- Highland
- Viewmont
- Westmont
- Claremont South
- Longview
- Mountain View
Zip Codes Serviced
We provide non-emergency medical transportation throughout Hickory and the greater Catawba County area, covering these zip codes and more:
- 28601
- 28602
- 28603
- 28613
Whether you live near I-40, along US-321, off US-70, or close to NC-127, our transportation network covers your area. We know Hickory's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Newton, Conover, Morganton, Lenoir, Lincolnton, Claremont, Granite Falls, Valdese & Beyond
Need a ride to Catawba Valley Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach us at 877-369-5457 or click the "Book a Ride" button on our website. We recommend booking 24-48 hours ahead for non-urgent rides, though same-day availability may be an option depending on where you are.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
For routine visits within Hickory, a day or two of notice works well since the city is compact. If you have recurring needs like dialysis, we'll set up a standing schedule. For specialty care trips to Charlotte or Winston-Salem, booking further in advance helps us plan the route.
Do your vehicles accommodate wheelchairs?
They do. Our vehicles include wheelchair-accessible vans fitted with ramps and secure tie-down systems. We handle manual wheelchairs, power wheelchairs, and scooters. When you book, just let us know what you need and we'll assign the right vehicle for your ride.
Can a family member ride along?
Yes, absolutely. We welcome a family member or caregiver to come along on the ride at no extra charge in most situations. Mention it when you're booking and we'll make sure there's room.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a dedicated ride service designed for people who need safe, reliable transportation to medical appointments but aren't in a situation that requires an ambulance. It bridges the gap for those who can't drive themselves.
The riders who depend on NEMT are often seniors who've given up driving, individuals with disabilities, and people managing conditions that make getting behind the wheel difficult. NEMT vehicles include wheelchair-accessible vans with ramps and tie-downs, stretcher transport for those who can't sit upright, and standard vehicles with trained drivers who offer walking assistance.
Common NEMT rides include recurring appointments like dialysis sessions, radiation treatments, and physical therapy, along with one-time needs such as hospital discharges and outpatient surgery pickups. The purpose behind every ride is simple: helping people reach the care they need so they can stay healthier and maintain their independence.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. That means dependable scheduling, real-time vehicle tracking, and direct communication between you and your driver from booking to drop-off.
More Than a Ride
Booking a ride with us means trusting us with someone you love — a parent, a spouse, a friend. We carry that responsibility in everything we do. From the first phone call to the moment they're safely home, our standard is simple: treat every rider the way we'd want our own family treated.