Non-Emergency Medical Transportation in Chelmsford, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Chelmsford is a spread-out suburban town where healthcare facilities cluster along the Route 129 corridor and Drum Hill Road area, but homes stretch across 23 square miles of residential neighborhoods in every direction. Whether you're heading to Lowell General Hospital, a dialysis session at Fresenius Kidney Care Chelmsford, or a specialist visit at Atrius Health on Drum Hill Road, getting there on time without a car takes planning. We provide professional, door-to-door medical transportation across Chelmsford and Middlesex County for dialysis, hospital trips, specialist visits, and the everyday rides that keep life on track — like a trip to the senior center or lunch with the grandkids.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're comfortable before heading out. At your destination, they walk you to the entrance and, when you're finished, they're waiting to bring you home. It's personal, reliable care — the kind you'd arrange for your own parent — and that's exactly how we treat every person who rides with us.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They picked me up from the rehabilitation center and got me home without a single issue. The driver even helped me up my front steps. Going above and beyond is clearly their standard.
– Margaret J.
My husband's condition requires weekly infusions. The same two drivers rotate and they both know his needs — how to help him in, what temperature he likes, which route is smoothest. That's real service.
– Catherine L.
I've used wheelchair transport in five different cities. This service is the best by far. The equipment is maintained, the drivers are trained, and the whole experience is dignified.
– Oscar L.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled appointments at Lowell General Hospital to discharge pickups at the Chelmsford Patient Service Center, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Chelmsford and other dialysis centers across Middlesex County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Chelmsford and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Chelmsford Senior Center on Groton Road and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Whether it's a trip to Pheasant Lane Mall, Sunday services at St. Mary Church, a family gathering across town, or a grocery run, we handle the everyday rides that keep life moving.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Chelmsford, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Chelmsford and Middlesex County. Whether you're heading to a medical appointment along the Route 129 corridor, a community program at the senior center, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know Chelmsford's medical facilities and the Merrimack Valley area, and they'll get you there safely and on time.
- Lowell General Hospital
- Lowell General Hospital Patient Service Center – Chelmsford
- Atrius Health Chelmsford
- AFC Urgent Care Chelmsford
- Fresenius Kidney Care Chelmsford
- Chelmsford Senior Center
- Benchmark Senior Living at Chelmsford Crossings
For specialty care, we also provide transportation to Lahey Hospital & Medical Center in Burlington, Massachusetts General Hospital in Boston, and beyond.
Neighborhoods We Serve
We offer door-to-door service throughout Chelmsford's neighborhoods and the surrounding Merrimack Valley communities, including:
- Chelmsford Center
- North Chelmsford
- South Chelmsford
- West Chelmsford
- Vinal Square
- Crystal Lake
Zip Codes Serviced
We provide transportation throughout Chelmsford and the broader Middlesex County area, covering zip codes that include:
- 01824
- 01863
Whether you live near Route 3, off I-495, along Route 4, or across town near Route 129, our transportation network covers your area. We know Chelmsford's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Lowell, Westford, Billerica, Tyngsborough, Dracut, Carlisle, Acton, Bedford & Beyond
Need a ride to Lowell General Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Give us a call at 877-369-5457 or hit the "Book a Ride" button right on our website. For non-urgent visits, scheduling a day or two ahead works best, although same-day rides are sometimes available depending on your pickup area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
We recommend at least 24 hours notice, particularly for early appointments at Lowell General Hospital or trips to specialists in Burlington or Boston. Rush-hour congestion near the Route 3 and I-495 interchange can affect travel times. For recurring rides like dialysis, we lock in a standing schedule so every session is covered.
What if I need a wheelchair-accessible vehicle?
Just tell us when you book. We have wheelchair-accessible vans with ramps and tie-down systems built for manual wheelchairs, power wheelchairs, and scooters. We'll match the right vehicle to your ride so everything is ready when we arrive.
Can a family member or caregiver ride with me?
Absolutely. A companion — whether a family member, caregiver, or friend — can join the ride at no additional cost in most situations. Mention it when you schedule so the driver expects a second passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, gives people a dependable way to reach medical appointments when they don't require emergency care. Whether the trip is for dialysis, a follow-up with a specialist, a hospital discharge, or post-surgery recovery, NEMT bridges the gap between home and healthcare.
The service is designed for seniors who no longer drive, individuals managing disabilities, and anyone whose health makes standard transportation impractical. Our fleet includes wheelchair-accessible vans with ramps and tie-downs, stretcher vehicles for patients who must remain flat, and sedans with drivers trained to provide walking assistance.
Most NEMT rides serve recurring needs like dialysis three times a week, physical therapy, radiation treatment, and routine check-ups. Others are one-time rides home after outpatient surgery or a hospital stay. In every case, the goal is the same: keep people connected to the healthcare that keeps them well and living independently.
Powered by Modern Technology
All of our Chelmsford rides are powered by Duet, a leading NEMT software platform. You get real-time vehicle tracking, reliable scheduling, and direct communication with your driver from booking to drop-off.
More Than a Ride
When a family trusts us with a parent, a spouse, or a close friend, we feel the weight of that responsibility. From the moment we answer the phone to the moment your loved one walks back through their front door, one principle guides everything we do: the people in our care should never have to worry about the ride.