Non-Emergency Medical Transportation in North Andover, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
North Andover doesn't have its own full-service hospital, which means residents depend on facilities in neighboring communities for most of their care. Whether it's a visit to Holy Family Hospital in Haverhill, treatment at Merrimack Health Lawrence Hospital, or a dialysis session at DaVita North Andover Renal Center on Route 114, getting there reliably matters. We provide professional, door-to-door medical transportation across North Andover and Essex County for dialysis appointments, specialist visits, hospital trips, and the everyday rides that keep life moving — like a trip to the Senior Center on Sutton Street or lunch with the family.
Every ride begins and ends at your door. Our drivers greet you, walk beside you to the vehicle, and make sure you're comfortable before heading out. When you're finished, they're waiting. It's the kind of care you'd arrange for someone in your own family — attentive, on time, and grounded in the understanding that you're trusting us with someone who matters deeply.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've used them twice now for post-surgery rides home. Both times the driver was on time, polite, and careful. The vehicles are always clean and well-maintained. Reliable service every time.
– Christopher M.
Weekly physical therapy appointments for my knee recovery. The driver knows my schedule now and always has the seat adjusted for me before I get in. That kind of personal attention is special.
– Harold G.
The wheelchair ramp was wide and steady. The driver guided me in straight, locked everything down, and even put a cushion behind my back for the ride. Small gestures that show genuine care.
– Loretta B.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Holy Family Hospital in Haverhill to discharge pickups at Merrimack Health Lawrence Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita North Andover Renal Center and other dialysis facilities across Essex County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in North Andover and the surrounding area, and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the North Andover Senior Center on Sutton Street and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to St. Michael Church, Smolak Farms, the shops on Main Street, grocery stores, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout North Andover, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout North Andover and Essex County. Whether you're heading to a hospital in Haverhill, a dialysis appointment in Lawrence, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know the Merrimack Valley's medical facilities and can get you there safely and on time.
- Holy Family Hospital – Haverhill
- Merrimack Health Lawrence Hospital
- Andover Medical Center
- DaVita North Andover Renal Center
- Brightview North Andover
- North Andover Senior Center
For specialty care, we also provide transportation to Massachusetts General Hospital, Brigham and Women's Hospital, and Lahey Hospital & Medical Center in Burlington.
Neighborhoods We Serve
We offer door-to-door service throughout North Andover and the surrounding Merrimack Valley communities including:
- North Andover Center
- Sutton Hill
- Osgood Landing
- Stevens Estate Area
- Bear Hill
- Lake Cochichewick Area
Zip Codes Serviced
We provide transportation throughout North Andover and the greater Essex County area, covering the following zip codes:
- 01845
- 01843
- 01844
- 01830
Whether you live near I-495, along Route 114, off Route 125, or close to Route 133, our transportation network covers your area. We know the Merrimack Valley's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Andover, Lawrence, Methuen, Haverhill, Boxford, Middleton, North Reading, Georgetown & Beyond
Need a ride to Holy Family Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can call us at 877-369-5457 or use the "Book a Ride" button on our website. Booking a day or two ahead is ideal for non-urgent appointments, though same-day availability may be possible depending on your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two of notice works best for routine appointments. Since most North Andover residents travel to hospitals in Haverhill or Lawrence, and I-495 and Route 114 get congested during commuter hours, early booking helps especially for morning visits. Recurring trips like dialysis can be locked into a repeating schedule.
What if I need a wheelchair-accessible vehicle?
Just mention it when you book. We have wheelchair-accessible vans equipped with ramps and secure tie-down systems that accommodate manual chairs, power chairs, and scooters. Once we know your needs, we'll assign the right vehicle to your ride.
Can a family member or caregiver ride with me?
Yes, a family member or caregiver is welcome to come along at no extra charge in most situations. Just let us know when you book so the driver is prepared for an additional passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, provides safe rides to medical appointments for people who don't need an ambulance but can't easily get there on their own. It's built for situations where reliable transportation is the difference between making it to care and missing it entirely.
NEMT riders are often seniors who've given up driving, people with disabilities, and anyone dealing with a condition that makes operating a vehicle impractical. Vehicles are matched to the rider — wheelchair-accessible vans with ramps and tie-downs, stretcher transport, and standard cars with drivers trained in walking assistance.
Most NEMT rides follow a recurring pattern — dialysis three times a week, chemotherapy, physical therapy, and regular physician visits. One-time rides after outpatient surgery or hospital discharge are equally common. The purpose is always the same: keeping people connected to the care that helps them stay healthy and independent.
Powered by Modern Technology
All of our rides are powered by Duet, a trusted NEMT software platform. You get real-time vehicle tracking, reliable scheduling, and seamless communication with your driver throughout the trip.
More Than a Ride
When you book a ride with us, you're placing someone you care about in our hands. We carry that responsibility from the first call to the moment they're safely home. Everything we do centers on one promise: no one riding with us should ever have to worry about the ride.